AT&T Sales Operations Manager Reviews | Glassdoor

AT&T Sales Operations Manager Reviews

7 reviews

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Sales Operations Manager

3.2
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2 Ratings

Employee Reviews

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Pros
Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1125 reviews)

  • "Long hours and absolutely NO WORK LIFE BALANCE" (in 329 reviews)

More Pros and Cons

  1. "Tough industry"

    StarStarStarStarStar
    Current Employee - Senior Project Program Manager - Mobility Sales & Service Operations in Atlanta, GA
    Current Employee - Senior Project Program Manager - Mobility Sales & Service Operations in Atlanta, GA

    I have been working at AT&T (More than 8 years)

    Pros

    Pay, benefits, long-term career opportunities

    Cons

    Work life balance, leadership, beaurocratic


  2. "Manager, Sales Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Sales Operations in San Francisco, CA
    Former Employee - Manager Sales Operations in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T (More than 5 years)

    Pros

    Benefit package - 401K, medical, dental, eye

    Cons

    not competitive wages, CA job seekers beware - not many jobs located in CA. most jobs are located in Dallas, TX

  3. "Sales Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Operations Manager in Atlanta, GA
    Current Employee - Sales Operations Manager in Atlanta, GA

    I have been working at AT&T (More than 10 years)

    Pros

    Good benefits, stable company, and decent products and services

    Cons

    stagnant management, outdated thinking, and too much redundancies. Simplifying the portfolio of products and services would be a good idea

    Advice to Management

    A fresh new approach to the workplace where the most talented employees are recognized and rewarded for a job well done


  4. "Big reliable employer, with impersonal approach."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Operations Manager in San Francisco, CA
    Current Employee - Sales Operations Manager in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Growth industry, decent pay, employee discounts, stability

    Cons

    You need to live in Texas to advance your career, regular layoffs, no company perks: xmas party, coffee, employee lunches...etc.

    Advice to Management

    Back off on centralization in Texas. Invest in SF, NY, ATL again to provide career centers for high value employees not willing to move to TX.


  5. "It was a frustrating experience for someone that wanted to grow in their career"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operations Manager in Atlanta, GA
    Former Employee - Sales Operations Manager in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benefits and for individuals with no desire to advance career

    Cons

    Management suffers from the inability to execute on strategies, typically poorly designed

    Advice to Management

    Implement metrics that clearly measure employee performance and add value to the company. There is too much activity that provides no quantifiable value to the growth of the business.


  6. "Good!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operations Manager in San Francisco, CA
    Former Employee - Sales Operations Manager in San Francisco, CA
    No opinion of CEO

    Pros

    If you do well you there are often opportunities to advance

    Cons

    This was on the yellowpages publishing side of the business. Obvioulsy, it's a dying industry and management hasn't been able to let adequetly move to the online business. Change is slow here!

    Advice to Management

    Like they're gonna listen, LOL!


  7. Helpful (1)

    "The future is now!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operations Manager
    Former Employee - Sales Operations Manager
    Doesn't Recommend
    Disapproves of CEO

    Pros

    For many the pay is not bad.

    Cons

    The culture is archaic. Management focuses on clock watching and punitive measures. They do not understand that if you treat someone well it will be returned ten fold. Happy employees are more productive, then beaten down employees!

    Advice to Management

    It's time to thin out upper management and get some progressive managers installed!