AT&T Reviews in San Diego, CA | Glassdoor

AT&T San Diego Reviews

Updated October 8, 2018
119 reviews

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San Diego, CA

3.3
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
69 Ratings

119 Employee Reviews

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Pros
Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1114 reviews)

  • "Long hours and absolutely NO WORK LIFE BALANCE" (in 324 reviews)

More Pros and Cons

  1. Helpful (1)

    "I like working in the field and driving company's vehicle and the tools they provide."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Premises Technician in San Diego, CA
    Current Employee - AT&T Premises Technician in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T (More than a year)

    Pros

    You work on your own. As long as you do good work, quality, and meet up your numbers (2 installs 2 repairs) you should be ok.

    Cons

    Politics, problems with orders. Scope of work feels unreachable at times. Contract negotiations that the union leave behind that affect our work and our wage pay. Going on strike. Customers being rude. Suspensions.

    Advice to Management

    Lead by good examples.

    AT&T Response

    Oct 26, 2017 – Human Resources

    Thanks for your input! We appreciate you and will ensure your feedback is heard. We wish you many more wonderful years.


  2. "Working for AT&T as a premises technician is absolutely amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in San Diego, CA
    Current Employee - U-Verse Premises Technician in San Diego, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    The pay, and the benefits.

    Cons

    How the company treats us, how easy it is to be suspended

    Advice to Management

    Unfortunately there’s no advice I can give to management because they answer to their supervisors, and most of them answers to someone who is ruthless

  3. "Always interesting and never a dull moment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Operations Manager in San Diego, CA
    Current Employee - Network Operations Manager in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    A great work environment to grow your professional network.

    Cons

    Majority of the bargained for employees are great but the CWA labor union’s nurture entitled, lazy, disgruntled employees.

    Advice to Management

    Lead and never manage.


  4. Helpful (2)

    "Great Benefits and No Job Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Diego, CA
    Former Employee - Manager in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Benefits, Retirement, Education Reimbursement, PTO

    Cons

    No job security, constant restructuring and "surplus" layoffs. Retiree benefit cuts.

    Advice to Management

    Be mindful and respectful of the veteran (read "older") employees who built the network and keep it running. The employees and our corporate memory of the wireline business are no longer valued. We are considered a burden and irrelevant. We are being laid off because we are over 50 and too expensive.


  5. "Retirement benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - CA - California in San Diego, CA
    Current Employee - CA - California in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good employee healthcare benefits overall

    Cons

    no time at work to learn about the benefits

    Advice to Management

    reserve an annual benefit session for all questions the employees have


  6. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Diego, CA
    Current Employee - Customer Service Representative in San Diego, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T part-time (More than 10 years)

    Pros

    Great pay, great benefits and union protection.

    Cons

    It is a boring job. Customers mad at you and so is management. The pricing and promos change all the time and the training is awful.

    Advice to Management

    Better computer systems and QUIT using off shore employees!


  7. "Splicer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Splicer- Construction and MST, Previous OPT in San Diego, CA
    Current Employee - Splicer- Construction and MST, Previous OPT in San Diego, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Moved around but never payed off! Good pay and benefits, constant change and alway learning something new.

    Cons

    Some what random changes for no Benifit to craft works or not notified to those effected by it. The king of aberviation ( AKA known as phone talk) .

    Advice to Management

    Provide a common board to define abbreviation as to their functions and historical descent , upper management is fumbing leadership on corporate direction.

  8. "Falling Apart at the Seams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in San Diego, CA
    Former Employee - Retail Sales Consultant in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Benefits / Pay is ok

    Cons

    MicroManaged , this isn't a career , Managers are fired all the time. Company is set up for you to fail .

    Advice to Management

    Learn to treat your employees with respect. If you want employees to treat customers with respect , you need to learn the same yourself.


  9. "competitive pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in San Diego, CA
    Former Employee - Retail Sales Consultant in San Diego, CA
    Recommends
    Positive Outlook

    I worked at AT&T full-time (More than a year)

    Pros

    training, professional development, paid time off, salary, career opportunities

    Cons

    retail hours, dress code, mall locations, weekends, stressful


  10. Helpful (1)

    "AT&T is a joke, a bad joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Manager in San Diego, CA
    Former Employee - Senior Business Manager in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Benefits, compensation, no traveling, decent hours

    Cons

    Layoffs are a regular occurance because they don’t want to pay people. They’d rather hire cheap overseas. Doesn’t matter if you’ve been a great asset or a solid employee. Once you hit 15+ years, you go to the chopping block. They give 90 days to get another job & then pull all of them. Sad.

    Advice to Management

    Good luck when no one knows what they are doing because you drove all the talent out.


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