AT&T Reviews in San Francisco, CA | Glassdoor

AT&T San Francisco Reviews

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Found 165 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
73%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
77 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (2)

    Order Writer

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Order Writer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 2 years

    Pros

    The pay was good at this company and at the time I worked for them, they offered a lot of overtime and not just time and a half sometimes double-time.

    Cons

    Sometimes some of the seasoned order writers would talk down to our group because we were new and just learning all the systems.

    Advice to Management

    Keep up the good work but please advise your seasoned workers to take it easy on the new employees please.

  2. It's retail...

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flagship Brand Ambassador in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at AT&T full-time for more than 4 years

    Pros

    I work with great people. I love my peers.

    Cons

    Leadership disregards the most basic "leadership" qualities. Power trips and boss mode are how they operate. And it creates a toxic work environment.

    Advice to Management

    Have management be people who have related degrees from university, and members of management should experience leadership training.

  3. Helpful (2)

    Retail sales consultant

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in San Francisco, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T part-time for more than 4 years

    Pros

    Really good money, i was working part time making as much as most full time jobs

    Cons

    Hard to get days off, and real aggressive with sales goals. Also mangers will try to talk you into doing fraud but only you would get in trouble.

    Advice to Management

    Do not get upset when people use there sick time

  4. Good benefits and low pay

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 4 years

    Pros

    Very good benefits including time off discounts on Directv, ATT internet and cell service. No discount on the phone. potential to move around in the company.

    Cons

    After the massive republican corporate tax cuts hiring was and wages supposed to skyrocket. Instead ATT has announced layoffs. And there have been no wage increases in years.

    Advice to Management

    Don’t do layoffs and increase wages since you and ATT got a massive tax cut.

  5. Helpful (1)

    Scrum Master

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Scrum Master in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 2 years

    Pros

    Really good place to start and build

    Cons

    Hard hard hard hard hard

    Advice to Management

    Work harder

  6. Broken Company, Bloated Hierarchy, No Values

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Strategic Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time for more than 4 years

    Pros

    Money is decent if you are willing to employ shady business practices Good benefits and 401K match No accountability

    Cons

    AT&T incentives a lack of accountability in the sales team. Management has been there too long and they don't have any innovation or competition internally so very stagnant work environment Broken systems make it very difficult to execute internally Does not support equality or transparency -> no values or ethics Marketing runs the business, very disconnected from their customer Constant lay-offs and...

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    Advice to Management

    Trim the middle management fat and promote the young up and comers who are ready to shake things up. Stand for something other than the company's image

  7. Account Executive

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 9 years

    Pros

    Stable organization, job security, depending on the organization and management, you can work self sufficiently without micro management as long as you're doing well in your job, lots of potential opportunities

    Cons

    Very little flexibility due to old systems, compensation incentives sometimes don't really align to sales goals, not enough sales support

    Advice to Management

    As a tech company, AT&T is very old school. Feels like it's always a bandaid fixing big issues instead of getting to the root cause of issues.

  8. Senior Consultant

    StarStarStarStarStar
      Current Employee - Anonymous Employee in San Francisco, CA
      Recommends
      Positive Outlook

      I have been working at AT&T full-time for more than 9 years

      Pros

      Great group of people to work with

      Cons

      large company makes things difficult

    • Helpful (2)

      Project Manager

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Project Manager in San Francisco, CA
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at AT&T full-time for more than 20 years

      Pros

      Tellecommute, flexibility, pay, benefits, location

      Cons

      Constant layoffs. Low moral. Constant fear...over worked

    • AT&T

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in San Francisco, CA

      I have been working at AT&T full-time for more than 20 years

      Pros

      Good employee development and training, ethical corporate culture

      Cons

      Regular layoffs, inflexible telecommute policy

    Found 165 reviews