AT&T Reviews in San Francisco, CA | Glassdoor

AT&T San Francisco Reviews

Updated February 17, 2019
463 reviews

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San Francisco, CA Area

3.4
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
237 Ratings

463 Employee Reviews

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Pros
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More Pros and Cons

  1. "Sr. Project Program Manaer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in San Ramon, CA
    Current Employee - Senior Project Manager in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Very Ethical Company. Extremely diverse and inclusive. Exciting time for technological advances. Provides a service that the public devours.

    Cons

    Raises are low, process slows down results, top heavy and management is out of touch with what is happening on the front line: Often the two are not aligned.

    Advice to Management

    Inquire to the front line as to the practices in the field. Do they align with the strategies


  2. "Good company if you live in Dallas area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program/Project Manager in San Ramon, CA
    Current Employee - Program/Project Manager in San Ramon, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great people, great technology, great projects.
    Flexible telecommuting, mainly because I worked with global teams.

    Cons

    I'm in Northern California, and unless you're in Sales or network support, there's limited growth opportunities as they have not hired to expand in this are for maybe 8-10 years.

    Advice to Management

    Too many layoffs in recent years. It would be good to better leverage attrition!

  3. Helpful (2)

    "Concern for current priorities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional-Data Analysis in San Ramon, CA
    Former Employee - Professional-Data Analysis in San Ramon, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Growth opportunities in Dallas Texas/HQ and El Segundo CA.

    Cons

    Due to $130+ Billion debt, headcount reductions across the USA with job relocation Dallas Texas/HQ and El Segundo CA.

    Advice to Management

    Growing by acquisition history requires maintaining experienced people that understand the gaps and how to be more efficient. However, with the priority emphasis to reduce debt Leadership is losing talent, experience.


  4. "Greedy company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Representative in Livermore, CA
    Former Employee - Sales Support Representative in Livermore, CA
    Disapproves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Great discount on plans and accessories

    Cons

    Over worked , unappreciated, no work life balance


  5. "Excellent Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Redwood City, CA
    Former Employee - General Manager in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    High Integrity, great leadership, good culture and products.

    Cons

    Can be slow moving. You should think twice, if you get frustrated by heavy process etc.

    Advice to Management

    NA


  6. "Micromanaged to death and unreasonable goals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RSC in San Mateo, CA
    Former Employee - RSC in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Benefits is decent and calling in sick is easy through the app.

    Cons

    Management will tell you to literally scam people to hit numbers and when it comes back and you get investigated.. then you’re on your own. No Integrity in this company. It’s not how you can help customers that come in.. it’s how much money you can make from the customers. That’s how management sees it.

    Advice to Management

    Stop acting like you know how it is to be in front of customers and making up bs quotas and tell reps that it’s easy to attain. Y’all giving out quotas that are only attainable by scamming customers and you know it!


  7. "It's retail..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flagship Brand Ambassador in San Francisco, CA
    Current Employee - Flagship Brand Ambassador in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at AT&T full-time (More than 3 years)

    Pros

    I work with great people. I love my peers.

    Cons

    Leadership disregards the most basic "leadership" qualities. Power trips and boss mode are how they operate. And it creates a toxic work environment.

    Advice to Management

    Have management be people who have related degrees from university, and members of management should experience leadership training.

  8. "Order Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Specialist in San Ramon, CA
    Current Employee - Order Specialist in San Ramon, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Excellent benefits, Excellent Salary, diverse environment

    Cons

    Volatile stability. No work life balance

    Advice to Management

    take care of your employees, they will take care of the clients.


  9. Helpful (2)

    "Retail sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in San Francisco, CA
    Former Employee - Retail Sales Consultant in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T part-time (More than 3 years)

    Pros

    Really good money, i was working part time making as much as most full time jobs

    Cons

    Hard to get days off, and real aggressive with sales goals. Also mangers will try to talk you into doing fraud but only you would get in trouble.

    Advice to Management

    Do not get upset when people use there sick time


  10. "Senior DBA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Database Administrator in San Ramon, CA
    Former Employee - Senior Database Administrator in San Ramon, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Decent work life balance, 401K match, pension plan and benefits.

    Cons

    Outsourcing most jobs to save $$$, and loosing experienced, talented, skilled professionals by letting them go without a severance package.

    Advice to Management

    Treat your employees with well deserved respect by compensating them with good severance if being let go.


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