AT&T Reviews in San Francisco, CA | Glassdoor

AT&T San Francisco Reviews

Updated October 16, 2018
452 reviews

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San Francisco, CA Area

3.6
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
233 Ratings

452 Employee Reviews

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Pros
Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1114 reviews)

  • "Long hours and absolutely NO WORK LIFE BALANCE" (in 324 reviews)

More Pros and Cons

  1. "Sr. Project Program Manaer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in San Ramon, CA
    Current Employee - Senior Project Manager in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Very Ethical Company. Extremely diverse and inclusive. Exciting time for technological advances. Provides a service that the public devours.

    Cons

    Raises are low, process slows down results, top heavy and management is out of touch with what is happening on the front line: Often the two are not aligned.

    Advice to Management

    Inquire to the front line as to the practices in the field. Do they align with the strategies


  2. "Broken Company, Bloated Hierarchy, No Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Account Executive in San Francisco, CA
    Former Employee - Strategic Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Money is decent if you are willing to employ shady business practices
    Good benefits and 401K match
    No accountability

    Cons

    AT&T incentives a lack of accountability in the sales team.
    Management has been there too long and they don't have any innovation or competition internally so very stagnant work environment
    Broken systems make it very difficult to execute internally
    Does not support equality or transparency -> no values or ethics
    Marketing runs the business, very disconnected from their customer
    Constant lay-offs and reorgs
    Company is based in TX so doesn't have that innovative, progressive, agile culture that most tech companies need to stay competitive

    Advice to Management

    Trim the middle management fat and promote the young up and comers who are ready to shake things up.
    Stand for something other than the company's image

  3. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Stable organization, job security, depending on the organization and management, you can work self sufficiently without micro management as long as you're doing well in your job, lots of potential opportunities

    Cons

    Very little flexibility due to old systems, compensation incentives sometimes don't really align to sales goals, not enough sales support

    Advice to Management

    As a tech company, AT&T is very old school. Feels like it's always a bandaid fixing big issues instead of getting to the root cause of issues.


  4. "Program Manager"

    StarStarStarStarStar
    Former Employee - Program Manager in San Ramon, CA
    Former Employee - Program Manager in San Ramon, CA

    I worked at AT&T full-time (More than 10 years)

    Pros

    Employee Discounts & Resource Groups

    Cons

    Low Progression rate and morale

    Advice to Management

    Give opportunities for career growth


  5. "Senior Consultant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Great group of people to work with

    Cons

    large company makes things difficult


  6. Helpful (2)

    "Professional Data Analysis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Data Analysis in San Ramon, CA
    Current Employee - Professional Data Analysis in San Ramon, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great opportunities if you are in Dallas, Corp. HQ or located in El Segundo, CA where the Entertainment Group (former DTV HQ) is based. Most jobs in growth areas show these locations.

    Cons

    I've experienced 4 reorganizations in the last 18 months. I've worked for the company over 21 years from California.
    The Time-Warner acquisition has put extreme pressure on profitability with the new Corp. debt, e.g., driving head count reductions to manage expense. That could continue for the next ~2 years.
    I would recommend going to work at AT&T to people living in Texas or El Segundo or willing to relocate.

    Advice to Management

    When you grow by acquisition as a business model there are many different separate systems, processes across Business Units. Some of the newest Senior Leadership brought in over the last year are from vertically integrated companies. Their "vision from 80,000 feet of what they want to build" often overlooks or creates "gaps" that need to be addressed when changing business structures when process and systems are not vertically integrated.
    The positive culture and values that I have supported will be compromised with more head count reductions. Good experienced people will leave.


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Pleasanton, CA
    Current Employee - Manager in Pleasanton, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    stability,flexibility ,Good colleagues , Good learning cure

    Cons

    Payscale below average, outdated work environment

    Advice to Management

    They need to take care of Employees better

  8. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in San Francisco, CA
    Former Employee - Project Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Tellecommute, flexibility, pay, benefits, location

    Cons

    Constant layoffs. Low moral. Constant fear...over worked


  9. "Prem tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pleasanton, CA
    Current Employee - Anonymous Employee in Pleasanton, CA
    Recommends

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Good pay and benefits

    Cons

    Forced OT and work to complete.


  10. Helpful (2)

    "Order Writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Writer in San Francisco, CA
    Former Employee - Order Writer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    The pay was good at this company and at the time I worked for them, they offered a lot of overtime and not just time and a half sometimes double-time.

    Cons

    Sometimes some of the seasoned order writers would talk down to our group because we were new and just learning all the systems.

    Advice to Management

    Keep up the good work but please advise your seasoned workers to take it easy on the new employees please.


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