AT&T Reviews in San Francisco, CA | Glassdoor

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AT&T San Francisco Reviews

Updated January 23, 2018
425 reviews

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San Francisco, CA Area

3.7
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
219 Ratings

425 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. "Great experience of real life massive scale systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Member of Technical Staff in San Ramon, CA
    Current Employee - Lead Member of Technical Staff in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Good people, systematic approach to design, testing and implementation. Room for new ideas

    Cons

    Too many meetings, some friction between teams. People step on each other sometimes, try to take your idea and credit

    Advice to Management

    Give flexibility to your employees and see the magic.


  2. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in San Ramon, CA
    Former Employee - Human Resources Manager in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Excellent company with excellent benefits. Retirement plan has change for new employees but also excellent pay that is well worth working for this company

    Cons

    Management jobs can be demanding which can be difficult to have a work/life balance

  3. "dsl network technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Ramon, CA
    Former Employee - Anonymous Employee in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    it is a friendly and team work place to work and learn new technical.

    Cons

    it is a competition communication company with wireless and need to be more customer service progress.

    Advice to Management

    provide more customer service satisfaction and more training quality equipment to satisfy the customers.


  4. "Sr IT Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Senior Manager in San Ramon, CA
    Former Employee - IT Senior Manager in San Ramon, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    When I started in 1998 until 2008, AT&T has a positive work environment and teamwork. Starting 2008 until 2015, it gradually became a dystopia. 70% of my team were laid off and replaced by outsource team. My work quadrupled and stressful like hell. The moral was low and job future became depressing. Upper Management changed almost every 1-2 years. There is one director who was well-known as super micro-manager. Everybody hates him and I do not like him. I felt like I am trapped in an Orwellian nightmare. Later, our office become a ghost town and there is no office supplies and coffee. We have to buy our own coffee, water, notebook and tissue... And finally, no Holiday parties :-(

    Cons

    The best times was from 1999 to 2008... high moral, new GSM technology, business travels and many holiday parties. I am very busy working 8-10 hours a day and sometimes night and weekend but I am very happy and motivated!


  5. "Premises Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in San Francisco, CA
    Current Employee - U-Verse Premises Technician in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Overall great job to get your career started as a technician in the telco world. Many overtime opportunities.

    Cons

    Very difficult to move up in the company.

    Advice to Management

    We, as union workers, want a fair wage for all the additional work we have in our job scope.


  6. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Walnut Creek, CA
    Current Employee - Anonymous Employee in Walnut Creek, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Free iPhone 10X. Free lunches

    Cons

    No Free iPhone 10X. No free Dinner.

    Advice to Management

    Need weekly salary review


  7. "AT&T (Mobility)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Daly City, CA
    Former Employee - Retail Sales Consultant in Daly City, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Good benefits (medical, dental and 401K) and discounts.

    Cons

    tends to be stressful with unrealistic monthly metrics if you are an ethical person

    Advice to Management

    Listen to employees

  8. "More good than bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Solutions Executive in Pleasanton, CA
    Former Employee - Client Solutions Executive in Pleasanton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good work from home policy. Rarely work past 5 PM or have to do events off hours. Generous time off. Reasonable sales goals. Most have families so they understand the work life balance equation.

    Cons

    Low pay for Bay Area/California in general. The compensation plan will vary widely from year to year. Sell the same thing and one year make $50K in commission and another year make $20K. Also, every customer service and billing issue will get pushed to you from the people that are supposed to be handling them.


  9. "Great company to work for"

    StarStarStarStarStar
    Former Contractor - IT Contractor in San Ramon, CA
    Former Contractor - IT Contractor in San Ramon, CA
    Recommends

    I worked at AT&T as a contractor (More than 5 years)

    Pros

    Great Health benefits, work from home opportunity

    Cons

    Too many red tapes to deal with.


  10. "Applications Sales Consultant II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Specialist, Fiber Solutions Team in San Ramon, CA
    Current Employee - Network Specialist, Fiber Solutions Team in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Great leadership team, benefits, company truly sets people up to win here.

    Cons

    large company, very complicated to navigate at times and makes it challenging to provide good service to customers at times.


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