AT&T Reviews in San Francisco, CA | Glassdoor

AT&T San Francisco Reviews

Updated May 18, 2018
436 reviews

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San Francisco, CA Area

3.6
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
224 Ratings

436 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1081 reviews)

  • very long hours; no work-life balance (in 312 reviews)

More Pros and Cons

  1. "dsl network technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Ramon, CA
    Former Employee - Anonymous Employee in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    it is a friendly and team work place to work and learn new technical.

    Cons

    it is a competition communication company with wireless and need to be more customer service progress.

    Advice to Management

    provide more customer service satisfaction and more training quality equipment to satisfy the customers.

    AT&T Response

    Feb 26, 2018 – Human Resources

    Thank you for your comments. We truly care about our employees and our customers, and your feedback will not only help us improve as an employer, but as a provider as well.


  2. "product manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Ramon, CA
    Current Employee - Anonymous Employee in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    fast changing culture, full of opportunties.

    Cons

    old culture is figting to survive.

  3. Helpful (2)

    "Talent Acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Manager in San Francisco, CA
    Current Employee - Talent Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great Benefits, pay is consistent, nice annual bonus structure, pension program for previous employees.

    Cons

    Nepotism, horrible Corporate culture, cut throat, constant layoffs, you are not judged on talent but on brown nosing, too many managers that don’t know what they are doing in the wrong positions, you are just a number, no work life balance and no succession planning and very little room for growth.


  4. "For Profit Only"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - U-Verse Premises Technician in Antioch, CA
    Former Employee - U-Verse Premises Technician in Antioch, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Reasonable cost for healthcare, (used to be free).

    Cons

    Does not care for their employees or customers. all decisions are based on “the needs of the business “.

    Advice to Management

    Stand up for your employees, they are doing the work that pays your salaries.


  5. "Great experience in a constantly changing business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager/Director/Regional Attorney Government Relations in San Francisco, CA
    Former Employee - Manager/Director/Regional Attorney Government Relations in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    I loved my work at AT&T. It was many years ago, under different management.

    Cons

    I would love to have continued based in San Francisco without travel requirements. However, that was not the nature of the organization.

    Advice to Management

    Be inclusive at all levels - gender, ethnicity, race, age, sexual orientation.


  6. "good while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in San Ramon, CA
    Former Employee - Customer Service Specialist in San Ramon, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    I was lucky to have awesome bosses. I got to work remotely 100% of the time. I had a 401K AND a pension.

    Cons

    There were layoffs every 6 months, people were always stressed out that they'd get impacted. Pay could've been better.


  7. "Sr. Revenue Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in San Ramon, CA
    Former Employee - Senior Analyst in San Ramon, CA

    I worked at AT&T full-time (More than 8 years)

    Pros

    Over time gained great experience.

    Cons

    No comment not satisfied with upper management.

  8. "Company does not car about its employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Lineman in Fremont, CA
    Current Contractor - Lineman in Fremont, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T as a contractor (More than a year)

    Pros

    Good training and experience with a large company
    Pay is decent with union pay scale raise ever 6 months till top out

    Cons

    Construction jobs are only temp hire no job security.
    Management is not that good, they also make up new rules all the time.


  9. Helpful (1)

    "Pros and Cons of Brocolli"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Engineer in San Ramon, CA
    Current Employee - Principal Engineer in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Can't be asked. This is really annoying all I wanted to do was check something. But now I have to write the story of my life here.

    Cons

    Can't be bothered. Is this really tick for tack or is it more of a tick for a whole load of crap. You can't really be asking me to fill out a bunch of rubbish here.

    Advice to Management

    Make life easier for all species even for sloths. Salamander is a amphibious. It comes from Greek amphi means dual.


  10. "Belly of the Beast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in San Francisco, CA
    Current Employee - Senior Account Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Pros: Large Company with good retirement and medical benefits.

    Cons

    Salary and Commissions are decent but far below market rate here in the San Francisco Bay Area / Silicon Valley

    Advice to Management

    Please stop outsourcing key customer-facing jobs to offshore contractors. It may seem penny-wise, but is pound foolish in terms of our brand reputation and image


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