AT&T Reviews in Schaumburg, IL | Glassdoor

AT&T Schaumburg Reviews

Updated December 6, 2017
19 reviews

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Schaumburg, IL

3.4
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
8 Ratings

19 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1081 reviews)

  • very long hours; no work-life balance (in 312 reviews)

More Pros and Cons

  1. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Schaumburg, IL
    Former Employee - Project Manager in Schaumburg, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    High performing company that requires 100%...brings out the very best in individuals and teams.

    Cons

    High performing company that requires 100%...but need more resources[resource availability to meet typical project needs.

    Advice to Management

    Re-examine resource allotment


  2. "ERG Conference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Schaumburg, IL
    Current Employee - Senior Systems Engineer in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    I'm inspired every day to do my best and not be afraid to fail from Co-workers too Leadership.

    Cons

    Everyone is not on the same page about training

    Advice to Management

    Keep on pushing us to do our best

  3. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Schaumburg, IL
    Former Employee - Retail Sales Consultant in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    Average 15/hr plus commission average of 1500.

    Cons

    Horrible work life balance. As a new employee you will have the WORST shifts. I got very tired of working 12-Close 5 days a week. The schedule is based on senority which seems fair until you realize how overworked you are compared to everyone else. Exhuasting to say the least.

    Also, you will be on your feet for those 9+ hours and leaning will result in a talk with management and potential write ups.

    -Very cut throat environment, lack of professionalism
    -Micromanaged by managers each time you are done speaking to a customer
    -The only way you can grow within a company is by becoming an assistant manager, then store manager.. If you do not want to be in management then you are out of luck


  4. "AT&T retail position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support Representative in Schaumburg, IL
    Current Employee - Sales Support Representative in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    good pay and reasonable benefits

    Cons

    Long hours because its retail, no sick days, vacation is hard to request and has to be done 2 months in advance. Point system that punishes you when you are sick or have an emergency. Not easy to move up or out of retail environment, management does not understand the meaning of leadership or what it takes to build loyalty in a team.

    Advice to Management

    start valuing your employees


  5. "Good enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in Schaumburg, IL
    Current Employee - IT Project Manager in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Flexible schedule depending on the boss

    Cons

    Company politics
    No perks
    Hard to move up


  6. "U-Verse Premises Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Schaumburg, IL
    Former Employee - Technician in Schaumburg, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Lots of overtime makes up for lower base pay.

    Cons

    Working in many attics and a few crawlspaces. Often required to stay extra hours on duty until service is restored to all out of service customers.

    Advice to Management

    You have good products and services as well as good customers and employees.


  7. "Retail sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Schaumburg, IL
    Former Employee - Retail Sales Consultant in Schaumburg, IL

    I worked at AT&T full-time (More than 3 years)

    Pros

    At$t has great benefits, solid hourly wage, and great opportunity for commission.

    Cons

    Sales goals can be aggressive and difficult to obtain and At&t encourages micromanagement.

    Advice to Management

    In order to retain employees and keep them happy, make realistic sales goals and avoid micromanagement. The observations are a extreme

  8. "Great place to grow and contribute at the same time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist- Technical Development Program in Schaumburg, IL
    Current Employee - Senior Specialist- Technical Development Program in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Flexibility, personal growth, and the ability to make a positive impact on the lives of people around me (even if they don't see it).

    Cons

    It can sometimes feel a little sluggish because the company is very large and this cannot perform changes as fast as one may desire.

    Advice to Management

    There are processes that need optimization, but good job so far!


  9. "Specialist - Applications Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Contractor - Senior Specialist - Applications Developer in Schaumburg, IL
    Current Contractor - Senior Specialist - Applications Developer in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T as a contractor

    Pros

    Non -paced environment and Work from Home option

    Cons

    Laid back technology, old people who are not ready to update with technology, no cafeteria and team outings

    Advice to Management

    Make retirement compulsory after 30 years


  10. "Overall okay, but not somewhere to make a career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist - Ran Engineer in Schaumburg, IL
    Current Employee - Specialist - Ran Engineer in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Lots of support for training and continuing education. Generally good work/life balance. Some opportunity for growth.

    Cons

    Company is trying to restructure itself to be a technology company like Google. Attempting to apply lots of change in a short period of time. Lots of reorganization and workforce reduction is coming.


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