AT&T Reviews in Seattle, WA | Glassdoor

AT&T Seattle Reviews

Updated August 4, 2018
414 reviews

Filter

Filter

Seattle, WA Area

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
200 Ratings

414 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Pay and benefits are better than I’ve ever dreamed imaginable" (in 895 reviews)

  • "There is a proper work life balance" (in 508 reviews)

Cons
  • "work/life balance wasn't all that great" (in 1091 reviews)

  • "very long hours; no work-life balance" (in 314 reviews)

More Pros and Cons

  1. "Client Sales Executive II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSE in Redmond, WA
    Former Employee - CSE in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Growth and recognition for me.

    Cons

    Management at the time was poor.


  2. "ATT Mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NOC Technician in Redmond, WA
    Former Employee - NOC Technician in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T (More than 10 years)

    Pros

    The daily work environment was good.

    Cons

    Company is currently undergoing large workforce reduction and closing numerous work centers, and has announced a 30% planned reduction by 2020.

  3. "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Bothell, WA
    Current Employee - Software Engineer in Bothell, WA
    Recommends
    Positive Outlook

    I have been working at AT&T full-time (Less than a year)

    Pros

    Bothell campus has a warm and welcoming culture. Team members are quick to help.

    Cons

    Lack of employee retention policy. Pay does not match norms of greater Seattle area.


  4. "No Degree Needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Lynnwood, WA
    Current Employee - Sales Consultant in Lynnwood, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    The company is large, therefore it's well organized. As an employee, expectations are well communicated which makes it easy to focus on what you need to do to be successful.

    Cons

    Being such a large company, there's money that can be earned through commission. Over the 2 years at the company, AT&T changed commission a number of time that only hindered the potential earnings of all those dependent on their commission. AT&T doesn't seem to be concerned with keeping it's sellers happy, it's concerned about retaining as much as they possibly can at the expense of the low level workers.

    Advice to Management

    Develop all members of your team, don't solely cater to top performers only.


  5. "Bureaucracy abounds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Project Manager in Bothell, WA
    Former Contractor - Project Manager in Bothell, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T as a contractor (More than a year)

    Pros

    Not many pros - perhaps the satisfaction that you survived in spite of the volatile work environment

    Cons

    Highly dysfunctional, the good people get pushed out while the crazies and abusers get rewarded. Walk sideways with your back against the wall, else you find an axe in it one day.

    Advice to Management

    Grow up and strive to attract and keep good talent and honest people.


  6. "Glad i got to work at ATT Bothell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Software QA Engineer in Bothell, WA
    Former Contractor - Senior Software QA Engineer in Bothell, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T as a contractor (More than a year)

    Pros

    Got to learn lot about telecom domain, technology and nice people to work with

    Cons

    Too many team involved in each release and no one takes responsibility till you assign it to them.

    Passing an issue on to the other team was a so hard always.

    Advice to Management

    Recognizing smart and hard workers will help build a better team and lead to better of everything.


  7. "Technical MSC/RNOC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical MSC/RNOC in Redmond, WA
    Current Employee - Technical MSC/RNOC in Redmond, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T (More than 5 years)

    Pros

    Lots of things to learn, good salary, good working environment

    Cons

    The department will be shutdown by the end of June 2018 due to automation and outsourcing

  8. Helpful (1)

    "Constant change and reorg"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Technology in Bothell, WA
    Former Employee - Information Technology in Bothell, WA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    They have decent salary and benefits with a bonus system based on company productivity. A lot of autonomy depending on group you are in.

    Cons

    Very little stability due to constant change and reorg depending on what merger is coming. Leadership lack communication and vision - I think most of this comes from trying to jump through the latest hoops and VP reorg.

    Advice to Management

    Create some stability for people and encourage commitment by either slowing down the reorgs or placing people during reports into another solid role.


  9. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bothell, WA
    Current Employee - Anonymous Employee in Bothell, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Benefits, Vacation, Working from Home

    Cons

    Sick time availability is not desirable

    Advice to Management

    Nothing specific, typical big corp


  10. "Thank gawd for the good work mates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bothell, WA
    Former Employee - Anonymous Employee in Bothell, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Really good people to work with. Good benefits such as direct tv and phone discounts.

    Cons

    Frequent all the time regorgs. Seriously one was just barely finished before the next one was in the works. SOO frustrating.

    Layoffs killed the love. So many layoffs with little notice. Make everyone feel unloved, undervalued and on edge. If you live in Washington apply elsewhere.

    Advice to Management

    No idea who really is in charge there.


Showing 414 of 18,704 reviews
Reset Filters