AT&T Reviews in Seattle, WA | Glassdoor

AT&T Seattle Reviews

Updated January 28, 2019
428 reviews

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Seattle, WA Area

3.1
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
206 Ratings

428 Employee Reviews

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Pros
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More Pros and Cons

  1. "Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Software Development Engineer in Bothell, WA
    Former Contractor - Software Development Engineer in Bothell, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T as a contractor (More than a year)

    Pros

    There will always be so much to learn.

    Cons

    Don't have any cons to mention


  2. "Paid well, enjoyable work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Architect in Seattle, WA
    Former Employee - IT Architect in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Initial salary was $105K working in IT operations as a sysadmin. My final salary was $185K plus a ~$30K bonus yearly working as an IT Architect for Donovan. I was a full time teleworker which allowed me to travel and work from some of the most beautiful places on this planet.

    About 1/3 of my time was allocated to training and obtaining certification. The remainder was evaluating equipment and determining the standards but I had a team of people to do the heavy lifting. I just read a lot, created powerpoints and advised on complex projects. They needed to lay off someone on my team. I didn't "officially" volunteer but I told my boss I would be willing because I had a job offer from one of our customers. Management decided to let me go which worked out great because I received four months of pay but didn't actually have to do anything else except turn over my remaining work. In addition, My severence package was more than $90K.
    I received a positive reference, even though I was, at times, a big HR headache because I wouldn't fill in the weekly time card or reconcile my expense card each month and I ticked off dozens of project managers.

    Cons

    The present environment is creating a culture of anxiety and fear, fear of losing your job. Fear of not knowing what will happen. This is unsustainable, decreases productivity. The remaining workers will eventually burn out.

    Advice to Management

    Core issue is that those responsible for carrying out an initiative are also responsible for reporting the status of the initiative. For that reason even when an initiative is an abysmal failure, it will be spun as a success.
    Examples are, the outsourcing of code development and IT helpdesk.
    Let's get real; an american full-time employee is emotionally invested in the success of at&t. A contractor in India does not care about whether at&t thrives for the next hundred years or not. Also these people are not able to do the job and hiring ten unqualified people to replace one qualified american is foolish but this is not filtering up. The outsourcing will be the death of this company.

  3. "Decent work-life balance but no job security here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Work-life balance depends on the team you're in

    Cons

    Surplus every quarter. You might be next
    Too many reorgs
    Upper Management don't know what they want
    Below competitive salary


  4. "It's good to work there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Engineer in Redmond, WA
    Former Employee - Principal Engineer in Redmond, WA

    I worked at AT&T full-time (More than 8 years)

    Pros

    It's good to company with

    Cons

    There are no cons so far.


  5. Helpful (1)

    "Flex Force Engineer II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flex Force Engineer II in Bothell, WA
    Current Employee - Flex Force Engineer II in Bothell, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Decent Work/Life balance depending on team. Allows WFH, decent vacation package. Unlimited sick time.

    Cons

    Decent when hourly, I've seen many salaried employees work 50+ hours weeks at a time. Pay is very low for the Seattle area, recent college hires have been getting more starting pay than employees who have been with the company for 4+ years. You're consistently being micromanaged, all the time you hear stuff like you're great talent etc. They're really trying hard to keep employees at the moment, turnover is pretty high.
    If you just want to collect a pay check and coast by, this is the place to be.

    Advice to Management

    Pay market salary for the area.


  6. "IT Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - IT Project Manager in Bothell, WA
    Former Contractor - IT Project Manager in Bothell, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T as a contractor (More than 8 years)

    Pros

    Flexibility, nice co-workers, newer offices

    Cons

    constant reorgs, every few months, outdated processes, slow to improve. last 2 years constant lay offs both for contractors and full time employees. Morale is very low.

    Advice to Management

    Stabilize the processes and retain knowledge employees


  7. "Hit or miss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Representative in Seattle, WA
    Former Employee - Sales Support Representative in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    - Discount on phone plans
    - You definitely make a lot of friends and are able to network
    - My location had great people and management
    - Uniform allotment given twice a year
    - Union
    - There are opportunities to move up if you're a top seller

    Cons

    - Doesn't value employees overall
    - Too sales driven; lots of "shady" practices
    - Too much outsourcing
    - Disconnect between stores and customer care on the phone

    Advice to Management

    Direct management was great. Upper, upper management doesn't see the bigger picture of making the company steadily grow, rather focuses too much on pleasing shareholders right away.

  8. "Good place to start your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Seattle, WA
    Current Employee - Applications Developer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Good PTO
    Flexible schedule
    Working from home

    Cons

    Pay is low compared to other big companies

    Advice to Management

    Care more about your employees


  9. "I love that we got to use tablets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Seattle, WA
    Former Employee - Retail Sales Consultant in Seattle, WA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T part-time (More than a year)

    Pros

    Good money
    Hourly plus commission
    Union

    Cons

    No accelerator pay
    Seniority always got the best schedule so be prepared to close a lot

    Advice to Management

    Give the schedule to people showing performance and not just based off whose been there longest line


  10. Helpful (1)

    "Few things about AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Product Management in Seattle, WA
    Current Employee - Director, Product Management in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great long term strategy and stable company

    Cons

    Moving many jobs to Dallas is silly for such a global company.

    Advice to Management

    Improve communication to employees on changes.
    Delegate decision to employees makes for better morale through empowerment.
    Less re-orgs to create stability and continuity


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