AT&T Senior Network Engineer Reviews | Glassdoor

AT&T Senior Network Engineer Reviews

Updated November 21, 2017
47 reviews

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Senior Network Engineer

3.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
30 Ratings

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  1. "My AT&T Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Support Engineer
    Current Employee - Senior Network Support Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    The company invests in new technologies, invests in a lot of internal training and are always looking for ways to remain competitive. The company strives to do the right thing in many areas

    Cons

    Large company so nothing happens fast. Top Heavy. You're definitely a number.

    Advice to Management

    Find a better way to reward employees who push to do better. Don't put everyone in the same skill bucket. Some people do deserve to get paid more. I know HR ties your hands.


  2. "20+ Years of Decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Planning Engineer
    Current Employee - Senior Network Planning Engineer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    ENORMOUS EDUCATIONAL AND LEARNING OPPORTUNITIES!!!
    Benefits are good...but continually not as good as they were the year before.

    Cons

    Has lost its way as a communications/entertainment company
    Horrendous leadership...in fact...NO leaders, none top to bottom.
    Compensation.
    Customer Service.
    Disjointed leadership structure top to bottom.
    No practical experience in majority of teams.

    Advice to Management

    Stop chasing the stock price for today for about 2 months and pay attention to your customers. Understand your business is connecting people through phone to entertainment. Believe it. Allow your employees to benefit from your success.

  3. Helpful (2)

    "AT&T is A-Chang'in"

    StarStarStarStarStar
    Former Employee - Senior Network Engineer in San Ramon, CA
    Former Employee - Senior Network Engineer in San Ramon, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    I think the AT&T tries to pay you what you are worth. If you are modest or not a good salary negotiator, you will still get raises. As the company transforms itself to a software company, they have finally made technical training available to employees. Before that, I always had to find ways of training myself in order to keep up with technology.

    Cons

    The work is often stressful. During the 3G and LTE coverage races, employees were often exceedingly high workloads. My group was often understaffed. In the last 5 of the the 15 yrs that I was at AT&T (mobility) an emphasis was put on cost cutting, and cycle time reduction. We had to write SMART goals that would be reviewed in our A&D meeting with our supervisor. These goals had to include cost saving and cycle time reduction metrics. As an engineer, I did not always feel like I had control of these aspects of the job.

    Advice to Management

    Hire an adequate number of employees for the job.


  4. Helpful (2)

    "AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist - Network Planning Engineer - COLD Planner in Dallas, TX
    Current Employee - Senior Specialist - Network Planning Engineer - COLD Planner in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T (More than 10 years)

    Pros

    benefits, discounts on services, 401k package

    Cons

    don't appreciate long term employees, not based on performance or rating and ranking, but on popularity and likability.

    Advice to Management

    People are there to do work and not win a popularity contest. Because a woman is assertive does not make her difficult to work with. It is definitely a man's world and company regardless of what they try to project as their image.


  5. "Sr Cisco Network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Cisco Network Engineer in Minneapolis, MN
    Former Employee - Senior Cisco Network Engineer in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T (Less than a year)

    Pros

    Global and new technologies implementation

    Cons

    Very difficult to move up the latter to management positions

    Advice to Management

    Focus on your human capital


  6. "Tough but fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Network Engineer in Raleigh, NC
    Former Employee - Senior Network Engineer in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent company to work for, with a very heavy workload in the data networks departments that deal directly with clients and their supporting data networks.

    Cons

    Extreme high expectations for internal learning that goes way above and beyond any normal 50 or more hour work week. Meaning that corp manager expect that the technicians will do at least 120 hours per year of internal training on their own time. This is a great drawback to any expected family time.

    Advice to Management

    Every few years corporate managers change along with corporate direction towards public image. Right now AT&T is focusing on internal training to an extreme and in a few years will revert back to focusing on family and community.


  7. "Senior Network Design Engineer"

    StarStarStarStarStar
    Current Employee - Senior Network Design Engineer in Wilmington, DE
    Current Employee - Senior Network Design Engineer in Wilmington, DE

    I have been working at AT&T (More than a year)

    Pros

    Great benefits and company discounts

    Cons

    My position is being offshored

  8. "Working at AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Design Engineer in San Ramon, CA
    Current Employee - Senior Network Design Engineer in San Ramon, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    A good company to work at if you need a work/life balance. 401k is great.

    Cons

    Turbulent times with layoffs. I would not work here until after 2020.

    Advice to Management

    Sr. Leadership needs to groom/mentor their supervising managers.


  9. Helpful (1)

    "Principal Product Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Engineer in Indianapolis, IN
    Current Employee - Senior Network Engineer in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Great people. Great products. Massive training opportunities. Never a dull day.

    Cons

    12 hour job. Senior leaders clueless to the actual work flow and needs of the business. No upward movement. Full time focus just to stay employed. Work force diluted with contract employees with extremely poor communications skills.

    Advice to Management

    Your teams succeed in spite of your leadership not because of your leadership. You will not know the quality of human resources you had until you loose it to your competetiors.


  10. Helpful (1)

    "They try..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Engineer
    Current Employee - Senior Network Engineer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    AT&T does a great job of rewarding employees financially and offering flexibility in terms of how to work. Their "flex worker" policy is a good way to keep talent who would otherwise be discouraged by the other cons.

    Cons

    Corporate culture defined. Over-reliance on contractors with poor performance, under-reliance on (good) home-grown solutions, outdated IT organization. Add too many webcasts, literal days of outsourced and outdated web-based training videos and you've got AT&T.

    Advice to Management

    Communication to your employees doesn't take the form of an infinite number of employee webcasts or seminars. Give concrete plans to both your employees and your customers, and all of our jobs will be easier and better defined.