AT&T Senior Systems Engineer Reviews | Glassdoor

AT&T Senior Systems Engineer Reviews

Updated April 26, 2018
17 reviews

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Senior Systems Engineer

3.5
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
9 Ratings

Employee Reviews

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Pros
  • "Pay and benefits are better than I’ve ever dreamed imaginable" (in 890 reviews)

  • "There is a proper work life balance" (in 503 reviews)

Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1082 reviews)

  • "very long hours; no work-life balance" (in 312 reviews)

More Pros and Cons

  1. "it project manager - business systems analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Systems Engineer in Plano, TX
    Former Contractor - Senior Systems Engineer in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T as a contractor (More than 3 years)

    Pros

    Interesting complex business problems to solve.
    Great teamwork environment
    Good Pay, but lots of hours

    Cons

    Lots of hours over 40 per week

    Advice to Management

    Pay overtime to contractors!!!


  2. Helpful (2)

    "Cast us out like yesterday's news"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Milwaukee, WI
    Former Employee - Senior Systems Engineer in Milwaukee, WI
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Excellent pay and working conditions

    Cons

    They threw out many years of experience like day-old trash because they think people over 40 aren't useful anymore.

    Advice to Management

    You get what you pay for

  3. Helpful (1)

    "Great if you love soul sucking processes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Denver, CO
    Current Employee - Senior Systems Engineer in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    -Benefits are competitive, perhaps slightly better than average.
    -Company is trying new things to become relevant to younger workers.
    -Work from home flexibility.
    -They just ditched stacked ranking.
    -Lots of jobs here. If you don't like what you're doing, you can move around.

    Cons

    -Company is heavily silo'd. Your request for anything will take weeks.
    -Teams are not collaborative but are territorial instead. Everything is a threat.
    -Legacy ATT teams aren't innovative. All they think about is protecting turf.
    -Work is slowed down to the bare minimum. No one is thinking about doing anything efficiently since it would be a potential threat.
    -VM requests take 6 months to turn around.
    -Service accounts in Active Directory take a few weeks to process.
    -Management is letting all this madness happen.
    -The best ideas don't make it. What survives are ideas that keep jobs and let's everyone clock their 40.
    -Too many old people here. Something like 100,000 people here are at retirement age right now. Lots of old ideas, old ways of doing things. Gimmie a break.
    -Likes to say they have collaboration zones in many cities but all the great engineering devops jobs are in either Dallas/L.A./New Jersey for some reason. Maybe they like paying higher salaries?
    ...
    -Too many others to list.

    Advice to Management

    Stop the silos. Stop the lazy union style of working. Start collaborating. Start trusting one another. Start realizing that your greatest success lies within the success of others.


  4. "Great Company, but big business can be a drawback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Sacramento, CA
    Current Employee - Senior Systems Engineer in Sacramento, CA
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T (More than 10 years)

    Pros

    Good benefits such as product concession, good opportunity for advancement. Excellent support from direct leadership. Good education/training opportunities.

    Cons

    Employee surplus seems to occur frequently (almost annually over the past few years)

    Advice to Management

    Company should ensure to value employee talent and contributions over contractors. Too many times have I seen valuable employees surplussed when contractors are maintained.


  5. Helpful (3)

    "No loyalty to employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in El Segundo, CA
    Current Employee - Senior Systems Engineer in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Opportunity to try try other fields through out AT&T
    Deep Pockets
    Benefits are okay nothing special
    El Segundo facility is nice, inherited from DIRECTV

    Cons

    Lack of passion
    Senior Management are robots
    Don't care about the employee unless your a Director and above
    Does not spend on employees for valuable training
    HR is blind regrading VP's
    AT&T culture is poor and ruined DIRECTV culture

    Advice to Management

    There needs to be more support for employees that are not Directors or above. Really care for the employee and not look at them as a payroll number. Growth is the key and AT&T is loosing valuable people. Care about the technology and not just do it to be marketable.


  6. "ERG Conference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Schaumburg, IL
    Current Employee - Senior Systems Engineer in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    I'm inspired every day to do my best and not be afraid to fail from Co-workers too Leadership.

    Cons

    Everyone is not on the same page about training

    Advice to Management

    Keep on pushing us to do our best


  7. "My career at ATT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Paramus, NJ
    Current Employee - Senior Systems Engineer in Paramus, NJ
    Recommends
    Positive Outlook

    I have been working at AT&T full-time (More than 10 years)

    Pros

    excellent benefits. very good work environment

    Cons

    always working even hard night hours

    Advice to Management

    hire more people

  8. "Systems Engineering of Communications Systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Middletown, NJ
    Former Employee - Senior Systems Engineer in Middletown, NJ
    Recommends
    Positive Outlook

    I worked at AT&T full-time (More than 10 years)

    Pros

    AT&T provides excellent working conditions, both offices and labs, great interaction with fellow employees, generous benefits and rewarding job opportunities

    Cons

    There are not many cons. Better and more convenient food services in EACH building of the five building complex would be most welcome.

    Advice to Management

    It would be good if upper management would meet more frequently with working level employees to outline their expectations of them and apprise management about what they are currently working on.


  9. "Mind Numbing Bureacracy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer
    Current Employee - Senior Systems Engineer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    The compensation has always been fair. Management employees still have a good pension, which is a rarity these days.

    Cons

    Every project, purchase, decision or idle thought is wrapped into so much bureaucracy that any and all process moves at a glacial pace. This has the side affect of creating employees who will not pursue good ideas because the path to make them a reality is so riddled with paperwork that it will your them insane.

    Advice to Management

    My advice to upper management is to retire. Our executives are mostly old telco farts who thrive with the top down paper driven structure of AT&T. They are the main impediment to innovation and progress. You will continue to foster the attitude of "I'm just here collecting a paycheck." from your employees if you stick to your 19th century values.


  10. "Enjoyed my time with the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Washington, DC
    Former Employee - Senior Systems Engineer in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    The team I was working with are top notch employees and worked as a team.

    Cons

    More training could've been provided.