AT&T Service Assistant Reviews | Glassdoor

AT&T Service Assistant Reviews

Updated Jun 12, 2018

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Found 3 reviews

4.4
StarStarStarStarStar
100%
Recommend to a Friend
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
0 Ratings
  1. "Information Service Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Information Service Assistant in Columbus, GA
    Recommends
    Positive Outlook

    I worked at AT&T full-time for more than 8 years

    Pros

    Great benefits and steady workload

    Cons

    Working night shift sometime and being patient during calls

    AT&T2018-06-13
  2. "Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Information Services Assistant in Columbus, GA
    Recommends
    Neutral Outlook

    I worked at AT&T full-time for more than 10 years

    Pros

    Good pay, benefits and work environment

    Cons

    They do most things by seniority which I don't think is fair. I'm a very hard and efficient worker who provides excellent customer service and out performed most at my position but since they had more seniority I couldn't advance beyond or ahead of them.

    Advice to Management

    I was a supervisor but didn't have a chance at management because things are done by seniority and they have lots of seniored people within the company

    AT&T2016-06-06
  3. "411 Call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Information Service Assistant in Columbus, GA

    I worked at AT&T

    Pros

    Great, well renowned company!! Great advancement opportunities if you're willing to relocate.

    Cons

    Scheduling was unstable!! Although a call center schedules should still be stable and not all over the place.

    AT&T2015-07-06
Found 3 reviews