AT&T Software Engineer Reviews | Glassdoor

AT&T Software Engineer Reviews

Updated May 21, 2018
84 reviews

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Software Engineer

3.5
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
34 Ratings

Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1081 reviews)

  • very long hours; no work-life balance (in 312 reviews)

More Pros and Cons

  1. "Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Software Development Engineer in Bothell, WA
    Former Contractor - Software Development Engineer in Bothell, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T as a contractor (More than a year)

    Pros

    There will always be so much to learn.

    Cons

    Don't have any cons to mention


  2. "Principal Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in El Segundo, CA
    Former Employee - Principal Software Engineer in El Segundo, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at AT&T full-time (More than a year)

    Pros

    Good office
    Large monitors
    Fast laptops
    Good coffee

    Cons

    Aggressive managers
    Development plan is all over, no details
    Most Engineers are less experienced
    Outsourced development to offshore companies, that provide low quality code base

  3. "Directv corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineering in El Segundo, CA
    Current Employee - Software Engineering in El Segundo, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    The work, environment, people, product the goal

    Cons

    Tools can be lacking at times, lack of information at times, lack of communication at times, fear of being bold and taking risk, reactive instead of proactive.

    Advice to Management

    Receive more training, never stop learning and teaching. Continue to improve and grow in our methods.


  4. "feels like government work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Dallas, TX
    Current Employee - Software Engineer in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Super easy, very flexible. I did like the people, friendly group. Salary was fair for low expectations.

    Cons

    Poor leadership, mostly unqualified people making million dollar decisions all day that end in disaster on a regular basis. It's truly amazing they are still in business. Engineering architecture group is poorly funded, poorly staffed, and have little to no say in the bad decisions. It's really easy to stay, but I feel like I'm leaving there less skilled than when I arrived. It's only been 4 years. It's going to be a hard transition to a real engineering team.

    Advice to Management

    I would suggest you get your core business in order before buying more companies. I think AT&T is too big, hand in too many pots, and does a very poor job at most of it. I absolutely hate the billing model on just about every product. It's micromanaged, hard to calculate, and that's how they like it. Change your billing models and consumers will quit suing you.


  5. "Stay away from software engineering and QA at DirecTV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software QA Engineer in El Segundo, CA
    Current Employee - Software QA Engineer in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    You get to work at a top-tier company on major features

    Cons

    - Ever since ATT took over, the department has suffered.
    - Constant department reorganizations have driven out the experienced and knowledgeable staff and management
    - Drastic change decisions are made overnight and then revoked few weeks later due to lack of vision and poor execution
    - Job description changes but no formal training is provided
    - Low morale across teams
    - Management and mentorship is non-existent. Some people work hard working on 2-3 projects, others don't do anything without repercussions
    - No room for mobility or growth, it's a dead-end department
    - Constantly concern about the department being cut and being laid off across most of the software engineering teams

    Advice to Management

    This goes higher than just managers, the department as a whole is in shambles


  6. "DIRECTV = A lot of potential, poor leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer II in El Segundo, CA
    Current Employee - Senior Software Engineer II in El Segundo, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Great products to work on. Engineering culture isn't overbearing. Employee perks are solid.

    Cons

    A lot of the most well respected leadership has left. New engineering leadership is largely non engineer heavy. A lot of the leadership is drinking the same kool-aid, and keeps trying forcing odd development practices, and blindfolded reorgs.

    Advice to Management

    Listen to, and seek out advice from your engineering talent. I've seen too many respected engineers leave the company in the past two years for this reason.


  7. "Production Support /Ana;yst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Indianapolis, IN
    Former Employee - Software Engineer in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Established well known telecommunications company. Standard benefits. Discounts on phone and internet services. Opportunity to work on large systems.

    Cons

    Grossly incompetent and inefficient HR department does almost nothing for employee retentions, career development, or finding next position. Job search does not sort by LOCATION or SKILL AREA so hard to find best ways to advance. No advancement in positions, just work till you drop mentality. Very long hours required supporting dying legacy systems, with no opportunity to learn new technology and force to train offshore replacements. Executives out of touch with needs of IT people, and demands from their assistance to not report all hours worked. Very phony and dishonest upper leadership.

    Advice to Management

    Care about your employees and act with integrity. No one is fooled by the BS.

  8. "Software Build Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Build Engineer in Richardson, TX
    Former Employee - Software Build Engineer in Richardson, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Remote work, 401K, Pension Plan, health insurance, dental insurance, and vision insurance.

    Cons

    Benefits change annually, job security, a tendency to kick employees to the curb due to reduction in work force or inflexibility to long tenured employees for COBC.

    Advice to Management

    Be more flexible and forgiving to employees going thru hard times.


  9. "AT&T is a great company, with head on challenges and pushing the limits of technology."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in Allen, TX
    Current Employee - Principal Software Engineer in Allen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There are always challenges and deadlines, keeps you on your toes so that top individuals can excel in this next level environment.

    Cons

    Current out sourcing rate hurts US morale and impacts overall performance of teams. As members in same team or across working groups were impacted it left discontent in its wake.

    Advice to Management

    Changes over the past 5 years and the constant looming fear of unemployment due to cheap off shore labor also has an impact to the bottom line that should be quantified. The offshore individuals have an unfair advantage over the US due to differences in economy. Since we have limited control over the financial woes of the US, it leaves on shore employees with a looming boot waiting to drop.


  10. "QA Engineer at&t"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Software QA Engineer in Seattle, WA
    Current Contractor - Senior Software QA Engineer in Seattle, WA

    I have been working at AT&T as a contractor (More than a year)

    Pros

    Giving Oppurtunity in all the business aspects of Testing the Product feature and its great to involve in this and testing the Product quality

    Cons

    Nothing as of now, Everything looks good

    Advice to Management

    Nothing