AT&T Staff Reviews | Glassdoor

AT&T Staff Reviews

Updated Aug 7, 2019

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Found 91 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
74%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
52 Ratings
  1. "Pretty god coments and god company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Member of Technical Staff in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 8 years

    Pros

    Good Benefits and good pay

    Cons

    If you gonna do somethink do it Right .

    Advice to Management

    Im ready to do Everythnik

    AT&T2018-09-05
  2. "customer service associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Staff Associate in Los Angeles, CA

    I worked at AT&T full-time for more than 8 years

    Pros

    it was an amazing company with wonderful benefits

    Cons

    management didnt appreciate the job you did

    Advice to Management

    appreciate employees

    AT&T2018-07-05
  3. "Quality Assurance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Staff in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 10 years

    Pros

    Vacation time, decent salary and depending on organization and who you know you might have a good chance of promotion.

    Cons

    Culture, Upper Management, Cut-Throat environment of who you know and not what you know. It's a culture of shareholder value and employees are disposable. Hated getting up to go to work the last 10 years of my career.

    Advice to Management

    Go back to how you treated employees in the 70s-80s

    AT&T2018-07-05
  4. Helpful (1)

    "I've worked at AT&T for over 30 years and it has been challenging at times but a very good experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Member of Technical Staff 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 10 years

    Pros

    The benefits which include medical, dental, vision, 401k match, employer assistance, life insurance, paid time off are equal or better than those in the industry and the work hour flexibility is a plus.

    Cons

    Moving around the company to work in another area can be challenging and when you do move it's normally not because the employee requested the move. It tends to be that the organization gets realigned.

    Advice to Management

    At times the employees are not notified of things that are going on at the upper management level.

    AT&T2018-04-17
  5. "Decent company hampered by corporate environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Member of Technical Staff in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than a year

    Pros

    Fairly good benefits, large variety of problems to solve, and reasonable pay. The company is looking to pivot into new industries so there are many new opportunities for work.

    Cons

    Very hierarchical management structure leading to a very inefficient corporate environment. Typical problems with large companies; yearly layoffs, leadership with different objectives in mind.

    Advice to Management

    Flatten the management structure. Managers are constantly looking to try moving up the hierarchy which leads to their incentives (short term success) to come at the expense of long term success.

    AT&T2018-02-21
  6. Helpful (1)

    "Work life continues to decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Member of Technical Staff in Middletown, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 10 years

    Pros

    Salary Very interesting technology Flexible work enviornment

    Cons

    Upper management totally disconnected from employees Lots of management propaganda (your health matters, your money matters, you matter) and little management Retirement package less generous than most companies They are in the process of pushing out older workers

    Advice to Management

    Consider your customers, vendors, and employees more as stake holders of the business rather than as revenue and expenses.

    AT&T2018-02-10
  7. "Great experience of real life massive scale systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Member of Technical Staff in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 5 years

    Pros

    Good people, systematic approach to design, testing and implementation. Room for new ideas

    Cons

    Too many meetings, some friction between teams. People step on each other sometimes, try to take your idea and credit

    Advice to Management

    Give flexibility to your employees and see the magic.

    AT&T2017-10-26
  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Member of Technical Staff in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for less than a year

    Pros

    AT&T truly cares about its employees and tries to retain and develop them. They make every effort to find new opportunities for dedicated employees when job shifts occur. Technologically they are reinventing themselves as a software company. A great place to work that still values commitments employees have made over time, and I say this as a relatively new hire.

    Cons

    Like any big company, there are challenges with a complex organization . Some inefficiencies result.

    Advice to Management

    Keep pushing forward and recognize that we won't get where we want to be overnight, but we will get there.

    AT&T2017-09-01
  9. "Great benefits, stable industry, new technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Chief of Staff in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 8 years

    Pros

    Benefits, team members, good location, latest technology, employees discounts, diverse employee pool, community engagement, variety of jobs available, travel opportunities

    Cons

    Lack of stability (relocations, etc.), lack of work/life balance at times, red tape & process heavy, slower pace due to company size

    AT&T2017-08-18
  10. "Tech opportunities with a large company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Principal Member of Technical Staff in Austin, TX
    Recommends
    Neutral Outlook

    I worked at AT&T for more than 10 years

    Pros

    Stimulating colleagues provide an atmosphere that promotes technical growth. Both formal and informal training opportunities exist for those interested in career enhancement.

    Cons

    The current year (2017) is one of many organizational changes due to company acquisitions. Business and technical practices need to be aligned, and there is some concern about redundancies between AT&T and the acquired businesses. Technical development is usually done by third-party contract companies, with testing, oversight, and management performed by in-house employees, most recently using and AGILE framework....

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    Advice to Management

    If you are a manager responsible for remote employees, due your utmost to keep them closely aligned with team efforts and activity. Collaboration via web-based teleconferencing can become a stale experience.

    AT&T2017-07-25
Found 91 reviews