AT&T Reviews in Syracuse, NY | Glassdoor

AT&T Syracuse Reviews

To filter reviews, or .

Found 5 reviews

2.3
StarStarStarStarStar
Rating TrendsRating Trends
12%
Recommend to a Friend
100%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
3 Ratings
Pros
Cons
More Pros and Cons
  1. "Great work atmosphere, benefits, and pay!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Syracuse, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than a year

    Pros

    It is hourly and commission based pay. You are under a union as a Rep and get 6 month raises. You meet your goals you'll be making around $41K/year. If you show interest in the company and meeting/exceeding goals you will move up quickly. Great benefits and vacation after 6 months.

    Cons

    You work long shifts but it's worth the money! With promotion you have to be in your current position for at least 1 year but that's so no one is set up for failure.

    Advice to Management

    Sometimes they have to see things as a reps perspective with customers.

  2. "Csss"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Complex Billing Specialist in Syracuse, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at AT&T full-time for more than 20 years

    Pros

    Union pay and benefits are good for the area.

    Cons

    Not a company you can advance in.

    Advice to Management

    Not available. New positions go to existing managers. Promotions into management is not existent

  3. "Change is inevitable"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Management in Syracuse, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T

    Pros

    Benefits People The constant change for people that like that sort of thing Being in the know on latest products

    Cons

    If you can't handle pressure or stress stay away Not much work life balance at all although they claim they are all about it

    Advice to Management

    Positive reinforcement goes much farther than a beat down

  4. "Retail Sales Consultant"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Syracuse, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 2 years

    Pros

    Compensated well, great corporate environment, good benefits, work cell phone

    Cons

    A large majority of the day is spent helping customers with bill issues, the sales quotas can be very high, A large part of the day is spent doing less than productive tasks that are required, very long, retail hours, weekends and holidays

    Advice to Management

    Store managers should be required to take more training to understand the products/services as well as the reps

  5. "Enjoy working for company that allows its employees to grow and advance"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance Representative in Syracuse, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 4 years

    Pros

    able to move up within the company

    Cons

    The downside sometimes is having to work long hours

    Advice to Management

    corporate office needs to have more of a open door policy

Found 5 reviews