AT&T Systems Analyst Reviews | Glassdoor

AT&T Systems Analyst Reviews

Updated January 14, 2019
23 reviews

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Systems Analyst

3.4
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
14 Ratings

Employee Reviews

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Pros
  • "The pay and benefits are really amazing" (in 976 reviews)

  • "very good work culture, good work life balance" (in 573 reviews)

Cons
  • "Not much work life balance without seniority" (in 1182 reviews)

  • "No work life balance or personal consideration" (in 348 reviews)

More Pros and Cons

  1. "Lead-Financial Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead-Financial Systems Analyst in Saint Louis, MO
    Former Employee - Lead-Financial Systems Analyst in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great benefits, good pay, getting much better with work/life balance.

    Cons

    You could be released from employment based on budget changes and not necessarily on performance.


  2. "Senior Systems Integration Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Systems Integration Analyst in Atlanta, GA
    Former Contractor - Systems Integration Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T as a contractor (More than 3 years)

    Pros

    Big company has lots of money and can pay good contract rates
    Longer workflow processes inherent in larger companies means more red tape and with that is the added benefit of more time to complete tasks.
    Good work/life balance as timelines are realistic
    Very good infrastructure in place and lots of support people to assist you.
    They allow a lot of remote work from home.
    Many experienced hires work here, colleagues are mostly mature, tactful. and polite. There are always exceptions to this.

    Cons

    They furlough you whenever they want, right before Christmas for example.
    You can be furloughed for a month, a week, days... whenever they want, without pay.
    They can make you take mandatory days off without much notice, hurting your paycheck significantly and turning your personal budget into a train wreck.
    You will never speak to upper management, they are way far removed and do not communicate down to subordinates. This means they are making decisions without any input from the team whose paychecks they are approving. This makes you feel straight up like a number or a cog in a wheel. Individual contribution doesn't seem recognized at all, as the wheel is too big. I only ever got to speak to one level up from me, my immediate manager. Upper mgmt rules with an iron fist. They make sweeping changes without regard to anyone, the only thing that matters is money. Projects will get funded in a wave and then unfunded like a rug getting pulled out. Department team meetings are a one-way communication top-down format discussion of a higher level manager plan that is too far removed from your day to day tasks to provide any cohesion to the corporate vision as they leave you with no action items and there is never any two-way communication involved. Instead you feel perpetually stuck under the "glass floor" running the engines as the managers walk above you in segregated factions deciding your career fate by a set of rules you are not privy to.

    Advice to Management

    Do a better job of getting feedback from the team and linked your day to day world view with the day-to-day responsibilities of your team.

    Are you the one doing all of the talking in your meetings ? If so you need to be asking questions of your team and letting them tell you whats going on in the day to day.

  3. Helpful (2)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Dallas, TX
    Former Employee - Systems Analyst in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Increased challenges for projects to work on

    Cons

    Upper management does not have inspirational mentors at lower levels of management to help employees gain better tools

    Advice to Management

    Please choose managers that will help employees by mentorship at lower levels of management


  4. "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Systems Analyst in Kansas City, MO
    Current Employee - Senior Business Systems Analyst in Kansas City, MO
    Doesn't Recommend
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Pay check, time off, insurance

    Cons

    Treated like crap, constant mind games, very poor management

    Advice to Management

    Treat others with respect


  5. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Systems Analyst
    Current Employee - Computer Systems Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great company and a fun atmosphere

    Cons

    they have a lot of layoffs

    Advice to Management

    keep seasoned personell


  6. "Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Systems Analyst in Atlanta, GA
    Former Contractor - Systems Analyst in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T as a contractor (More than 3 years)

    Pros

    Great people to work with and great technology

    Cons

    Extremely contractor to perm conversion rates in my group

    Advice to Management

    Keep doing what you're already doing well


  7. "Decent company to work for if directly hired and not "bought into it""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Denver, CO
    Current Employee - Systems Analyst in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    AT&T has competitive pay and a lot of various jobs to get into. It is definitely a decent place to work as they seem to care about your work/life balance.

    Cons

    My situation may be very unique from most as I originally worked for DIRECTV. We were recently bought by AT&T and the transition from our perspective was very "rough" to say the least. Communication has been poor through most changes and transitions. They also did not seem to analyze any of the DIRECTV employees' contributions when providing offer letters and had basically just generalized everyone by their current level. The base salary of the title I was given in the transition to AT&T is higher than my current salary, but no adjustments were made or discussed. Basically, it is difficult to adjust to a new company when it is out of your control as well as if you feel that your previous company ran their company better than the new one.

  8. "Business Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Business Systems Analyst in Atlanta, GA
    Former Contractor - Business Systems Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T as a contractor (More than a year)

    Pros

    Great work environment depending on the location
    Worked with all the latest technologies
    Enjoyed the majority of the people I had the opportunity to work with

    Cons

    not a lot of growth potential in the dept I worked in. Very little to no opportunity to convert to perm. Can only work for 3 years as a contractor before you need to leave or convert to perm

    Advice to Management

    Create more opportunities that allow contractors to convert to permanent positions or allow contractors to extend contracts beyond the three year limit.


  9. Helpful (1)

    "Working at AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Analyst in Atlanta, GA
    Former Employee - Senior Systems Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T (More than 10 years)

    Pros

    Working at AT&T for 13 years as a Full-Time Employee was extremely rewarding. It is definitely a company that allows one to learn/gain multiple skills and talents and they help their employees get educated/master on the current skill to perform their daily duties. If you are blessed to work for AT&T, take advantage of ALL of the Employee Education Benefits this company has to offer.

    Cons

    At AT&T and most Technical companies, Outsourcing is major problem. A lot of the IT duties are outsourced to contractors offshore in other countries to cut costs while keeping UnEmployment here in the U.S. at an all-time high.

    Advice to Management

    Management needs to find a medium solution to hiring more local Talent rather than allowing the majority of IT Business to be Managed by Offshore technicians. There are too many points of failure in the "Offshore" way of Business.


  10. "Process, Process, Process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Analyst in Saint Louis, MO
    Former Employee - Senior Systems Analyst in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    AT&T is a conglomerate that you want to work for. They have very competitive salaries and the work environment is very relaxed yet perfessional. Although there are a lot of employees that probably could be let go and tend to just do enough to get by, AT&T also has some of the top talent in the industry and those individuals quickly rise to the top. AT&T is a process driven corporation and is built around service delivery in each department. There is little scope creep yet under guidance you are allowed to pursue special projects that can get you noticed for favorable treatment or escalation.

    Cons

    The cons are the same in all big business, there are a lot of individuals that do not have any desire to perform and there seemed to be little to be done by mid-management to motivate them or move them out. Also, some of the leadership could be a little presumptuous and there was little room for autonomy and innovation. Lastly, it can be very difficult to move from one organization to another due to HR politics.

    Advice to Management

    Root out the dead weight, look for ways to breed innovation and facilitate movement within the organization.