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AT&T Technician Reviews

Updated February 22, 2018
1,057 reviews

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Technician

3.2
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Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
600 Ratings

Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. "Wire tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Wire Technician in Raleigh, NC
    Current Employee - AT&T Wire Technician in Raleigh, NC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Good pay, great Benifits. Every job is different and you may get to travel. Work outside and with customers to do fiber optics and satellite services

    Cons

    Working in confined and dirty environment like attics and crawl spaces. Working rain or shine, cold or hot and still where a smile

    Advice to Management

    Management need to pay techs more money for the hard work we already do. It’s hard to raise a family while working till you drop.


  2. "Prem tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician
    Current Employee - Technician
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Good benefits, overall good work environment, good pay for something that doesn’t require degree.

    Cons

    Hours, management is difficult to get anything done for technicians, very difficult to move up

  3. "A company I never thought I’d work for..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premise Technician in Ann Arbor, MI
    Current Employee - Premise Technician in Ann Arbor, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Wage, 401k, Benefits, Low Overhead, Hours

    Cons

    One weekend off per month, Work in all weather conditions, Some plant is difficult to work in, Open 365 days a year

    Advice to Management

    Coach up more, Train all employees for all skills that coincide with the job tasks.


  4. "Wire tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Wire Technician in Orlando, FL
    Current Employee - AT&T Wire Technician in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T (More than 3 years)

    Pros

    Compensation, first and second line management, overtime,

    Cons

    Work to life balance poor

    Advice to Management

    NA


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in San Diego, CA
    Current Employee - U-Verse Premises Technician in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Great benefits, Lots of opportunities for advancement

    Cons

    Difficult to advance, unrealistic expectations


  6. "All in one Package"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Technician in Lafayette, LA
    Former Employee - Service Technician in Lafayette, LA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    AT&T hires the best so you work with the best! They provide all training. You get 4 raises a year for 5 years until you are at top pay. After that you still get 2 raises a year because you are union, so really there is not a limit to top pay.

    Cons

    When I was there The 2nd level and I did not get along but 99% of that was on my end. Other than that you will be surrounded by knowledge.

    Advice to Management

    Might want to slow down on the micro-management. AT&T is real top heavy and what needs to be understood is that without the technicians there is no top!!


  7. "Glad to be back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Technician in Miami, FL
    Current Employee - Field Service Technician in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Benefits. Even though the position is temporary, there are still many opportunities to get open positions internally. Good chance of becoming permanent.

    Cons

    None that i can think of. Theres alot of jobs out there in low voltage that dont pay near as much.

  8. Helpful (1)

    "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecommunications Field Service Technician in Tulsa, OK
    Former Employee - Telecommunications Field Service Technician in Tulsa, OK
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Great money good people growing company, job stability

    Cons

    Faceless giant hard to get personal questions answered . Your just a number to the company


  9. "Love my my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Technician in Florissant, MO
    Current Employee - Field Service Technician in Florissant, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Great company to work for good pay good benefit enjoy the hours I work enjoy the people I work with

    Cons

    Can not think of any they a lot of good changes to make a better work environment I was worried about my job in the past

    Advice to Management

    Thank for all the changes you made


  10. "Delivery driver"

    StarStarStarStarStar
    Former Employee - Carpet Cleaning Technician in Canada Lake, NY
    Former Employee - Carpet Cleaning Technician in Canada Lake, NY

    I worked at AT&T full-time (More than a year)

    Pros

    They give you opportunity to learn more,you can learn many places and know the all city at large.

    Cons

    Some customers are difficult to handle,some places are hard to locate , accident at times and traffics are to hard to maneuver.

    Advice to Management

    More advertisements is needed to boom the business ,they should not specialis in only one item , because when you get involved in different items more customers are available.