AT&T Technician Reviews | Glassdoor

AT&T Technician Reviews

Updated November 16, 2017
1,011 reviews

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Technician

3.2
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
571 Ratings

Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 994 reviews)

  • No Work Life Balance you'll trade time for (in 285 reviews)

More Pros and Cons

  1. "Good Pay and benefits no chance of promotion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wire Technician in Atlanta, GA
    Current Employee - Wire Technician in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Pay, Benefits, Paid time off with holidays as well

    Cons

    Management, Culture, long hours with mandatory over time, no prospect of moving up or around the company starting at this position

    Advice to Management

    Train your employees, respect your employees, do not try to cripple your employees. Simple: LEAD YOUR TEAM TO SUCCESS!! NOT THE OPPOSITE


  2. "7/10 company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IEFS Technician in Dallas, TX
    Current Employee - IEFS Technician in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    The job is pretty rewarding, discounts on all products and monthly bonuses if metrics are met, you develop great relationships with fellow technicians. Benefits and compensations are very good. So far this company has taken care of me.

    Cons

    Upper management is completely disconnected to their technicians. its basically white collar vs blue collar, especially since a union is involved. Management needs a makeover. To much corporate political drama. Company in really congested when it comes to its work force, pretty much impossible to move up in the ranks

    Advice to Management

    Make an effort to be able to trust your technicians since we pay your salary.

  3. "Install internet, tv, phone and sattilite dish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Austin, TX
    Current Employee - U-Verse Premises Technician in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Benefits good pay compared to other telecom companies

    Cons

    AT&T makes it difficult to get out of this position or move up.


  4. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Premises Technician in Richardson, TX
    Former Employee - AT&T Premises Technician in Richardson, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Management is understanding and willing to help you succeed. The pay and benefits are great comparted to any other comunications/entertainment company

    Cons

    The numaric goals set by the company can be stressful and seemingly impossible when first starting out, also days can run very long when adjusting to to new products and situations.


  5. "Its what you make of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Houston, TX
    Current Employee - U-Verse Premises Technician in Houston, TX
    Recommends
    Neutral Outlook

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Amazing benefits
    Great hourly paid
    Guaranteed overtime
    Most holidays off
    Double pay on holidays

    Cons

    no vacant promotion openings


  6. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Technician in Arlington, TX
    Former Employee - Field Technician in Arlington, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Great company to work for and get a career from. You get paid good. Raises often. Sometimes bonuses around the holidays. Benefits are good. Union.

    Cons

    Management is somewhat strict. Always have to keep up with your numbers each month or could result in write ups.


  7. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Center Technician in Earth City, MO
    Current Employee - Network Center Technician in Earth City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    It's a very diverse company. No matter what you want to do AT&T has something for everyone to do

    Cons

    If you are in the wrong part of the company you could be laid-off so its important to work in a vital part of the business

    Advice to Management

    Look out for those current employee who want to move up

  8. "Cable Splice Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cable Technician in Plano, TX
    Current Employee - Cable Technician in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Outdoors with little supervision.

    Cons

    Outdoors in the elements when it's hot and when it's cold.

    Advice to Management

    Keep it up


  9. "my last job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Technician in Denver, CO
    Former Employee - Communications Technician in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T (More than 10 years)

    Pros

    it was a nice place to work

    Cons

    lost my job due to a reduction in workforce


  10. "Network Center Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Center Technician in Earth City, MO
    Former Employee - Network Center Technician in Earth City, MO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time

    Pros

    Great benefits and great people to work with.

    Cons

    Micro-management and scrict time to take breaks and lunches.

    Advice to Management

    Make promotion inside the business easier.