AT&T Reviews in Torrance, CA | Glassdoor

AT&T Torrance Reviews

Updated April 20, 2018
2 reviews

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Torrance, CA

4.0
StarStarStarStarStar
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
0 Ratings

2 Employee Reviews

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Pros
  • "Pay and benefits are better than I’ve ever dreamed imaginable" (in 893 reviews)

  • "There is a proper work life balance" (in 503 reviews)

Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1084 reviews)

  • "very long hours; no work-life balance" (in 313 reviews)

More Pros and Cons

  1. "QA Tester"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - QA Tester in Torrance, CA
    Former Contractor - QA Tester in Torrance, CA

    I worked at AT&T as a contractor (More than a year)

    Pros

    -- Flexible hours
    -- Occasional events outside the office with games and snacks

    Cons

    -- Contract position that lasts 3 years


  2. "Constantly shifting commission based employment that develops people skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Torrance, CA
    Current Employee - Retail Sales Consultant in Torrance, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    People skill development
    Great sales experience
    Develop an experience to consistently changing work environment
    Great work diversity
    Benefits
    Great commission structure

    Cons

    Managment not reliable.
    Communication between retail and customer support not clearly outlined.
    Conflicting mission statements.
    Poor product development and implication especially around digital life.
    Promotion not based on performance based more on who you know.
    Poor sick time point structure.

    Advice to Management

    Continue to gain knowledge and grow so that Reps and colleagues can reach out to you for help and guidance. Do not become comfortable in your ways. Become more understanding with the rep/customer interactions. Follow through with actions and rep/customer request to keep a professional environment.


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