Former Employee - Account Executive in Redditch, England (UK)
Former Employee - Account Executive in Redditch, England (UK)
Doesn't Recommend
Negative Outlook
Disapproves of CEO
I worked at AT&T full-time (More than 10 years)
Pros
Good pay and perks. Seem to be able to work from home and take the mickey out of it. Great if you play golf etc
Cons
People been in their roles too long, just coasting along. Now I work 'in the real world' I see how the employees take advantage. There is more skiving time than work time. Take time off when they want. Management turn a blind eye. No recognition for employees not in London
Advice to Management
You are being taken for mugs. Stop the working from home as much. Not much work gets done believe me
Former Employee - Global Account Director in London, England (UK)
Former Employee - Global Account Director in London, England (UK)
Recommends
Positive Outlook
Approves of CEO
I worked at AT&T (More than 10 years)
Pros
Financially sound, great company to work for, people once in stay for a number of years. Investment being made in most areas of the business
Cons
Systems and processes are too long, takes ages to get ordered and delivered. In US, Global seems to be Mexico rather than true global messages. Once in sales hard to progress as sales management roles don't come available too often. Need local infrastructure that they own rather than utilising partners.
Former Employee - Business Development Director in London, England (UK)
Former Employee - Business Development Director in London, England (UK)
Doesn't Recommend
Negative Outlook
Approves of CEO
Pros
Above average industry compensation packages
Cons
AT&T UK (sales) is not a positive environment to work if you are looking to progress your career. It is VERY political and unfortunately the GTM strategy is floored in every aspect. Management have been in roles so long they have a distorted view of reality and are out of touch with how successful companies win new business. The business model is centered around pull through from the US and the new logo strategy is trying to win MNCs from an account list that is created off the back page of the FT. There is no innovation, no accountability from marketing do generate leads from campaigns to conversion and no pedigree or skill in middle management, just very aggressive and childish means to micromanage people. There is very high turnover of staff as no one even realises that the business is fundamentally broken which is why YoY performance remains flat or negative. It's a 'me to' organisation that predominately resells ISV solutions and is considered tier two/tier three for core services by customers. Not a single new logo has been won in the last year and processes are so painful it's almost a conspiracy that no one wants you to be successful. Unfortunately legacy people are so comfortable and so close to retirement that they are lazy and there is no sense of urgency to act should an opportunity arise. A good simile to describe working at AT&T is trying to wallpaper your house through your letter box. The money is above the industry average but that perk soon wares off once you realise how utterly awful it is working in a pokey little office for which the highlight of peoples week is the fruit basket being delivered on a Wednesday.
Advice to Management
Acknowledge that the definition of insanity is doing the same thing over and over again but expecting different results
Current Employee - Anonymous Employee in Redditch, England (UK)
Current Employee - Anonymous Employee in Redditch, England (UK)
Recommends
Neutral Outlook
No opinion of CEO
I have been working at AT&T full-time
Pros
Good benefits especially if a long term employer. Depending on management the work life balance is great. Great discount gateway saving scheme.
Cons
Lengthy/complex processes. Innovation driven but some aspects AT&T are lagging behind the real world. Training restrictions & budget restrictions. Headcount issues & recruiting process needs improvements.
AT&T Response
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