AT&T Reviews in United States | Glassdoor

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AT&T US Reviews

Updated February 22, 2018
10,558 reviews

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United States

3.4
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
5,398 Ratings

10,558 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (48)

    "Associate Director Technology Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director Technology Development in Bothell, WA
    Current Employee - Associate Director Technology Development in Bothell, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Opportunity to work on cutting edge technologies.

    Support for women in technical leadership roles.

    Pride in diversity & inclusion with 12 Employee Resource Groups with 40k+ members.

    Great benefits including 4+ weeks vacation, 6% salary match of 401k, paid maternity/paternity leave, financial support for adoption.

    Flexibility to work from home or office in newly renovated collaboration zones.

    Lots of opportunity to move around the company & work on new products.

    Cons

    Process heavy with lots of administrative overhead.

    Advice to Management

    Love the technology talks from ATO collaboration zones.

    AT&T Response

    Jul 24, 2017 – Talent Acquisition Manager

    We are pleased to hear that you feel we are reaching above and beyond when it comes to diversity and inclusion, as this is very important to us as a company. Thank you for positive your input and... More


  2. "RSC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Mobility RSC in Brookfield, WI
    Current Employee - AT&T Mobility RSC in Brookfield, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    great benefits
    great people
    very good money

    Cons

    point system with attendance can be kind of hard for some

  3. "Talent Attraction Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Attraction & Acquisition Manager in Indianapolis, IN
    Former Employee - Talent Attraction & Acquisition Manager in Indianapolis, IN
    Recommends
    Negative Outlook

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good benefits, pay, hours, opportunity

    Cons

    Surplussing ! work life balance. keeps buying companies at the expense of employees

    Advice to Management

    Work harder to find jobs for surplussed people


  4. "Manager - WFM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager - WFM in Atlanta, GA
    Former Employee - Manager - WFM in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great people, pay and benefits. Had the opportunity to telecommute for years and the concessions for wireless, internet and TV service were great!

    Cons

    Not really anything other than saying you can't get too comfortable as it's currently a bloodbath with all the surplusing that's going on. A lot of senior employees like myself were surplused out due to length of service/pay only for the jobs to come open again the next quarter and be filled by less experienced people they could pay less.

    Advice to Management

    Stop running the enterprise off of a spreadsheet where it's constantly adjusted to see the numbers that you want and STOP using 'due to the needs of the business' as a reason to restructure everything.


  5. "Collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Manager in Dallas, TX
    Former Employee - Field Service Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Fast paced, chance to grow and get ppromoted

    Cons

    High stress in a good way

    Advice to Management

    Keep the ability to advance


  6. "Senior Business Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Manager in Kansas City, MO
    Former Employee - Senior Business Manager in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Compensation, Benefits, work to life balance

    Cons

    Insisting on everyone being in a collaboration zone

    Advice to Management

    The company gave up a lot of great employees because they were not in a preferred city.


  7. "Average review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Saginaw, MI
    Current Employee - Sales Representative in Saginaw, MI
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Money, hours, vacation friends family time

    Cons

    Micromanaging, stressful, the job is

  8. "Rewarding if you have strong selling skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Greensboro, NC
    Current Employee - Store Manager in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Great base pay and commission, At&T always has great spiffs and benefits. You get half off on majority of their services (cellular , tv, internet)

    Cons

    The company is very dynamic so things aren’t consistent for very long depending on location people can get moved around a lot but this is primarily due to people getting promoted.


  9. "70% mental"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IEFS Manager in Houston, TX
    Former Employee - IEFS Manager in Houston, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Team based with a ton of time to yourself. Great company perks

    Cons

    The day to day crying of grown adults. Throwing managers to the field does nothing but cause issues.

    Advice to Management

    Develop a better way to build your managers and teams


  10. Helpful (1)

    "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Peoria, IL
    Current Employee - Retail Sales Consultant in Peoria, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    The pay and the benefits are wonderful.

    Cons

    Quotas can sometimes be ridiculously high.

    Advice to Management

    Just remember that you need us more than we need you.


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