AT&T Reviews in United States | Glassdoor

Find your next job here

AT&T US Reviews

Updated February 20, 2018
10,550 reviews

Filter

Filter

United States

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
5,392 Ratings

10,550 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (48)

    "Associate Director Technology Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director Technology Development in Bothell, WA
    Current Employee - Associate Director Technology Development in Bothell, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Opportunity to work on cutting edge technologies.

    Support for women in technical leadership roles.

    Pride in diversity & inclusion with 12 Employee Resource Groups with 40k+ members.

    Great benefits including 4+ weeks vacation, 6% salary match of 401k, paid maternity/paternity leave, financial support for adoption.

    Flexibility to work from home or office in newly renovated collaboration zones.

    Lots of opportunity to move around the company & work on new products.

    Cons

    Process heavy with lots of administrative overhead.

    Advice to Management

    Love the technology talks from ATO collaboration zones.

    AT&T Response

    Jul 24, 2017 – Talent Acquisition Manager

    We are pleased to hear that you feel we are reaching above and beyond when it comes to diversity and inclusion, as this is very important to us as a company. Thank you for positive your input and... More


  2. "70% mental"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IEFS Manager in Houston, TX
    Former Employee - IEFS Manager in Houston, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Team based with a ton of time to yourself. Great company perks

    Cons

    The day to day crying of grown adults. Throwing managers to the field does nothing but cause issues.

    Advice to Management

    Develop a better way to build your managers and teams

  3. "Senior Business Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Manager in Kansas City, MO
    Former Employee - Senior Business Manager in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Compensation, Benefits, work to life balance

    Cons

    Insisting on everyone being in a collaboration zone

    Advice to Management

    The company gave up a lot of great employees because they were not in a preferred city.


  4. "Average review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Saginaw, MI
    Current Employee - Sales Representative in Saginaw, MI
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Money, hours, vacation friends family time

    Cons

    Micromanaging, stressful, the job is


  5. "Rewarding if you have strong selling skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Greensboro, NC
    Current Employee - Store Manager in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Great base pay and commission, At&T always has great spiffs and benefits. You get half off on majority of their services (cellular , tv, internet)

    Cons

    The company is very dynamic so things aren’t consistent for very long depending on location people can get moved around a lot but this is primarily due to people getting promoted.


  6. Helpful (1)

    "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Peoria, IL
    Current Employee - Retail Sales Consultant in Peoria, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    The pay and the benefits are wonderful.

    Cons

    Quotas can sometimes be ridiculously high.

    Advice to Management

    Just remember that you need us more than we need you.


  7. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Morehead City, NC
    Former Employee - Retail Sales Consultant in Morehead City, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T part-time (More than 5 years)

    Pros

    The pay is great. The management cares about you.

    Cons

    Long hours, weakens and Holidays worked

  8. "Wire tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Wire Technician in Orlando, FL
    Current Employee - AT&T Wire Technician in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T (More than 3 years)

    Pros

    Compensation, first and second line management, overtime,

    Cons

    Work to life balance poor

    Advice to Management

    NA


  9. "It's 50/50"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in El Paso, TX
    Former Employee - Customer Service Representative in El Paso, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    Flexible hours
    PTO
    Paid training ($7.25)
    Benefits
    Commission

    Cons

    Will send you home if you don't meet sales stats
    Very competitive environment
    Some incompetent "superiors"

    Advice to Management

    Don't send your representatives home if they hurt your "stats". It's like y'all forget we have families to feed and take care of.


  10. "A company I never thought I’d work for..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premise Technician in Ann Arbor, MI
    Current Employee - Premise Technician in Ann Arbor, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Wage, 401k, Benefits, Low Overhead, Hours

    Cons

    One weekend off per month, Work in all weather conditions, Some plant is difficult to work in, Open 365 days a year

    Advice to Management

    Coach up more, Train all employees for all skills that coincide with the job tasks.


Showing 10,550 of 17,492 reviews
Reset Filters