AT&T Reviews in United States | Glassdoor

AT&T US Reviews

Updated July 17, 2018
11,035 reviews

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United States

3.4
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
5,681 Ratings

11,035 Employee Reviews

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Pros
  • "Pay and benefits are better than I’ve ever dreamed imaginable" (in 890 reviews)

  • "There is a proper work life balance" (in 503 reviews)

Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1082 reviews)

  • "very long hours; no work-life balance" (in 312 reviews)

More Pros and Cons

  1. "Provisioning Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provisioning Analyst Opportunity in Dallas, TX
    Current Employee - Provisioning Analyst Opportunity in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    I Shared My goals and ask for feedback from the Management I Proactively communicated and the response was a win win.

    Cons

    Working for big corporate is all ways a problem while concentrating on your Role,

    Advice to Management

    Reduce Management number- Let them work


  2. "I loved working at AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Ocala, FL
    Former Employee - Customer Service Representative in Ocala, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Great people, great pay, great advancements, great work environment. I can't say anything bad about the company but I wish I had never left. My family moved to another state.

    Cons

    None. No Cons. None I can think of. I have worked in Georgia and Florida at At&t call center and the energy and excited may be a bit much for some. I love it.

    Advice to Management

    Keep up the awesome work. I love the team bonding and Mentoring. Exceptional.

  3. "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Bothell, WA
    Current Employee - Software Engineer in Bothell, WA
    Recommends
    Positive Outlook

    I have been working at AT&T full-time (Less than a year)

    Pros

    Bothell campus has a warm and welcoming culture. Team members are quick to help.

    Cons

    Lack of employee retention policy. Pay does not match norms of greater Seattle area.


  4. "Fun Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Salem, OR
    Current Employee - Assistant Manager in Salem, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Cool people positive work place. A great place to build confidence and gain experience with customer service and sales. Competitive in a good way.

    Cons

    not much to complain about

    Advice to Management

    you rock keep up the good work


  5. "Senior New Technology Product Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Development Engineer in Los Osos, CA
    Current Employee - Senior Product Development Engineer in Los Osos, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Professionalism, Reputation, Benefits, Training, Leadership

    Cons

    Stress, Morale, Downsizing, Constant Change, Mergers, Huge capitalistic corporate environment, Dysfunctional, Poor compensation

    Advice to Management

    Figure out a way to improve the products and service we offer, give more of our products to the employees so they can be familiar with them and promote them.


  6. "Adminstrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    The Brand, co workers, and benefit

    Cons

    Sometimes the long hours, systems needs to be updated

    Advice to Management

    Respect your employees regardless of level


  7. "Senior Project Program Manager"

    StarStarStarStarStar
    Current Employee - Senior Project/Program Manager in New York, NY
    Current Employee - Senior Project/Program Manager in New York, NY

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Competitive Salary
    Good Maternity Leave
    Decent Benefits

    Cons

    Lots of Red Tape
    Little to No Communication
    Impersonal

  8. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Shreveport, LA
    Former Employee - Anonymous Employee in Shreveport, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time

    Pros

    Great earnings potential with super effort and a good staff

    Cons

    High pressure long hours and travel

    Advice to Management

    Make sure quotas are attainable with a great effort


  9. Helpful (1)

    "Good company work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Morgantown, WV
    Current Employee - Retail Sales Consultant in Morgantown, WV
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T part-time (More than a year)

    Pros

    Ability to make a lot of money as a part Time employee

    Cons

    It is Entertainment or bust

    Advice to Management

    Find a way to make corporate spending match direction of products


  10. "Almost 10 years at AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Lots of great advanced opportunities. The company is secure and you know it's not going anywhere. Over the last few years, the benefits have really become amazing! 8 weeks paid parental leave. AMAZING discounts on AT&T products. 401K match. Really good healthcare.

    Cons

    I shouldn't have to PAY to park at work. Overall, the pay is low compared to similar companies, and raises each year are low.

    Advice to Management

    Value the people. Sometimes we feel like we are just a number.


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