AT&T Reviews in United States | Glassdoor

AT&T US Reviews

Updated April 23, 2018
10,764 reviews

Filter

Filter

United States

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
5,520 Ratings

10,764 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1068 reviews)

  • very long hours; no work-life balance (in 308 reviews)

More Pros and Cons

  1. "Premises Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Modesto, CA
    Current Employee - U-Verse Premises Technician in Modesto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Great position to have first hand experience with customer in their prem, installing, educating and provide sales upgrade opportunities

    Cons

    Great position, I would like opportunity to grow further at AT&T


  2. "Middleware Integration Consultant"

    StarStarStarStarStar
    Current Contractor - Anonymous Contractor in Dallas, TX
    Current Contractor - Anonymous Contractor in Dallas, TX

    I have been working at AT&T as a contractor (More than 8 years)

    Pros

    ATT Team and work environment

    Cons

    Lot of cost cutting and poor management.

  3. "Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    Great benefits, amazing training and development.

    Cons

    Very little work life balance, hero to zero mentality, very political.


  4. "QA Tester"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - QA Tester in Torrance, CA
    Former Contractor - QA Tester in Torrance, CA

    I worked at AT&T as a contractor (More than a year)

    Pros

    -- Flexible hours
    -- Occasional events outside the office with games and snacks

    Cons

    -- Contract position that lasts 3 years


  5. "Amazing Summer Intern Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Dallas, TX
    Former Intern - Intern in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T as an intern (Less than a year)

    Pros

    Locations across the US
    Many different fields to explore
    Amazing professional development opportunities
    Independent work
    Staff and program leaders truly care about your personal professional development
    Long term career choice
    Everyone is extremely friendly

    Cons

    Might be working in a field that isn't exactly what you want to do
    Huge company can be intimidating
    Application process took several months


  6. "Retired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Tulsa, OK
    Former Employee - Director in Tulsa, OK
    Recommends
    Positive Outlook

    I worked at AT&T full-time

    Pros

    Product selection. Thought leadership across mbu’s

    Cons

    Stress on sales force to achieve artificial numbers to force earning s down.

    Advice to Management

    Don’t do that.


  7. "Retail sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Austin, TX
    Former Employee - Retail Sales Consultant in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Very good benefits, I was very honored to work with such great teams on both upper management and co workers.
    Great pay.

    Cons

    Work-Life balance, the amount of changes happening all at once.

    Advice to Management

    Comunicate how the many changes are burning out employees.
    I understand the company’s vision to be more than a cellphone provider but ultimately its backfiring since there’s no clear support when issues with the home services happen.
    There’s a huge disconnect between retail and installers and also customer service.

  8. "Senior Training Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Training Manager in Springfield, MO
    Current Employee - Senior Training Manager in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Love the work, the people and the benefits.

    Cons

    lots of travel in my position, lots of shifting always taking place within this business.

    Advice to Management

    stop holding on to the old ways, learn from the companies you have integrated and quit spending a dollar to save a penny!


  9. "Dispatcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dallas, TX
    Current Employee - Customer Service Representative in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    The benefits are great and above average wages.

    Cons

    Hard to promote/advance out of current position.


  10. "Great experience in a constantly changing business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager/Director/Regional Attorney Government Relations in San Francisco, CA
    Former Employee - Manager/Director/Regional Attorney Government Relations in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    I loved my work at AT&T. It was many years ago, under different management.

    Cons

    I would love to have continued based in San Francisco without travel requirements. However, that was not the nature of the organization.

    Advice to Management

    Be inclusive at all levels - gender, ethnicity, race, age, sexual orientation.


Showing 10,764 of 17,916 reviews
Reset Filters