AT&T Reviews in Waco, TX | Glassdoor

AT&T Waco Reviews

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Found 8 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
50%
Recommend to a Friend
32%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
4 Ratings
  1. "Premise tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technician in Waco, TX
    Recommends
    Positive Outlook

    I have been working at AT&T full-time for more than 5 years

    Pros

    Great company to work for

    Cons

    Long hours get home when jobs are done

    Advice to Management

    None that I can think of

    AT&T2016-03-09
  2. "Does not care about their employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Waco, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Benefits, my store had great managers I can say that much they are very respectful and kind and most of the problems aren't their fault and out of their hand. However other stores aren't as lucky with great managers

    Cons

    Pay is not competitive to the other carriers both hourly and commission are subpar to even the smaller carriers. Commission has been cut twice since the 8 months I've been here. And now there is a cap on it so once you hit your goal no more money Schedule is seniority based so you could be working terrible hours for years. They expect you to spend hours with customers just to make $10 on a sale and helping them...

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    Advice to Management

    Take care of your employees

    AT&T2016-05-07
  3. Helpful (3)

    "Sales with favoritism and no life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Waco, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 3 years

    Pros

    Raises occur every half year and are pretty decent. Benefits including discount off of service, home services, and the online marketplace. Interacting with different types of people with different backgrounds always makes every day different. Good amount of vacation and retirement plan.

    Cons

    Certain reps in the company get away with anything, without doing work. There's specific reps in the area I work that are handed sales or accounts to deal with, and can get away by sitting in the backroom or at a computer without being told anything. Shady stuff happens as well, and the same people get away with doing that and receive applause for having good, "numbers" Besides that, be prepared to not have a life for...

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    Advice to Management

    Treat everyone the same. Favoring one person over another should not be tolerated. Management should also keep an eye and coach things that are against our policies. Do not try and promote that person because you like them. Have a REAL employee appreciation day. Company wide it would be fun to have an actual day when employees can get together with coworkers and family and have fun.

    AT&T2016-01-18
  4. "Leverage Rep"

    StarStarStarStarStar
      Current Employee - Call Center in Waco, TX

      I have been working at AT&T for more than a year

      Pros

      great pay and great benefits

      Cons

      lost management, hired for personality but want you to sound like a computer

      Advice to Management

      listen to your employees and don't threaten jobs every chance you get

      AT&T2015-12-16
    • "Easy job for what it is"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retail Sales Consultant in Waco, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at AT&T full-time for more than a year

      Pros

      Pay, work environment, ease of job, low stress

      Cons

      As with any sales job, constant pay plan changes

      AT&T2015-10-10
    • "Sales Position at AtT&T"

      StarStarStarStarStar
        Current Employee - Anonymous Employee in Waco, TX
        Recommends
        Neutral Outlook

        I have been working at AT&T full-time for more than a year

        Pros

        Regulated by the Union,

        Cons

        Hours are long and always vary. Hard to have any type of scheduled life which creates stress and chaos.

        Advice to Management

        Find a way to ensure schedules are more consistant

        AT&T2015-08-10
      • "Great place to work!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Call Center in Waco, TX
        Recommends
        Neutral Outlook
        Approves of CEO

        I worked at AT&T part-time (Less than a year)

        Pros

        Corporate culture, growth opportunities, pay

        Cons

        Can be stressful mostly dealing with people who have problems.

        Advice to Management

        Keep encouraging friendly competition amongst the sales people

        AT&T2014-10-30
      • Helpful (1)

        "Ever Changing"

        StarStarStarStarStar
        • Work/Life Balance
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Representative in Waco, TX
        Disapproves of CEO

        I worked at AT&T

        Pros

        Base Pay, Commission, Benefits, union

        Cons

        lack of qualified management , micro management styles

        Advice to Management

        listen to frontline employees

        AT&T2011-03-02
      Found 8 reviews