AT&T Director Reviews | Glassdoor

AT&T Director Reviews

Updated Sep 10, 2019

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Found 322 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
60%
Recommend to a Friend
67%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
211 Ratings
  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Director in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 8 years

    Pros

    Great working environment for anyone to work

    Cons

    No cons at this company

    Advice to Management

    Keep up the great work

    AT&T2019-09-10
  2. "Great company with a great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 5 years

    Pros

    AT&T has a great culture about caring for employees at all levels, by my experience, especially when compared to some of the current cutthroat tactics elsewhere. Good opportunities for advancement if you work hard and stick with it, but it does need commitment, patience, and demonstrated good performance. You can't get by just slacking. Strong culture of inclusion and diversity. Excellent compensation and... benefits including bonuses and discounted or free services for employees (cell service, DIRECTV, HBO, etc.)

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    Cons

    Like any business, especially publicly traded, costs including labor are constantly optimized, which does lead to some layoffs and use of low-cost countries. However, the company treats employees very fairly and with dignity in the process when layoffs are necessary, with reasonable compensation, and tries to find another opportunity for them. Heavy emphasis on training and education, which is good, but not all... requirements are well-focused for particular jobs, so the number of mandatory courses to be taken sometimes feels burdensome.

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    AT&T2019-08-21
  3. "Good benefits, not so great a company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Director in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 5 years

    Pros

    Good benefits (50% off of AT&T services).

    Cons

    Good old boy club at the top - currently moving to SAFe with no idea how to make that work. If you don’t live in Dallas or LA - good luck.

    Advice to Management

    Allow people to grow no matter where they live. Bring in people who know how to lead.

    AT&T2019-09-03
  4. "Down sizing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Director 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 10 years

    Pros

    Great salary, excellent benefits, exciting career

    Cons

    Constant down sizing has cause moral issues

    Advice to Management

    Value your employees

    AT&T2019-09-08
  5. "Good company, while they employ you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Director in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 10 years

    Pros

    Good benefits, competitive salary and compensation, good work live balance, lots of training available.

    Cons

    Generally a reorg every 6-9 months, so if you like stability, not a good place to be. Upper management levels can be seriously flaky on what they want and what they do. They called in my director and his entire organization and told us we had to move to Los Angeles or leave. about 90% opted to leave rather than move since we were all distributed around the country. They then opted to let some people stay where... they were and continue to work. No reason given for the move, just a new VP and that was what he decided. As a company, they overpaid for DTV and TimeWarner and it shows in how they operate now. As a result they cut staff once or twice a year pretty much non-stop which makes everyone always a little twitchy.

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    AT&T2019-08-16
  6. "Not Your Parents AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Freelancer - Associate Director in Oklahoma City, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T for more than 10 years

    Pros

    More diversity in Television Media and Mobile Phone than old Landline Business High Tech Digital Company

    Cons

    Continuous change over of employees as they eliminate expenses to meet Wall Street Expectations and repay debt

    Advice to Management

    Older employees made AT&T what it is today but Experience snd Salary makes you dispensable

    AT&T2019-07-14
  7. "Amazing place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Oakton, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 3 years

    Pros

    - Incredible customers and challenging opportunities - Talented coworkers and service oriented culture - Skills enhancement and training opportunities unparalleled in my career experience - Good work - life balance - Encouraged diversity and team building - Cutting edge technology

    Cons

    - Large ecosystem can be daunting to get simple things done sometimes

    Advice to Management

    - Trust your people and continue to provide the tools to execute the vision

    AT&T2019-07-05
  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Director 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 5 years

    Pros

    Great company good opportunity

    Cons

    Too big and most of the leadership roles are in Texas

    AT&T2019-07-04
  9. "Continued cuts leave employees and customers in there wake"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director of Operations in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 10 years

    Pros

    Compensation and benefits are good Good store experiences

    Cons

    Outsource everything to lowest bidder and it shows in quality of care Customer Satisfaction is all lip service Products and services are confusing

    Advice to Management

    Time to realize that outsourcing every aspect of the company may result in lower costs, but also leading to declining, horrendous service. Cutting hours, ways to contact customer service, and pushing a horrific and fractured website is why customers are leaving in droves. Stop making the same mistakes over and over and expect different results. This playbook is not working.

    AT&T2019-08-07
  10. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Director in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 10 years

    Pros

    Compensation, benefits, professional challenges, high integrity

    Cons

    Seasonal peaks and valleys leave me exhausted or bored

    Advice to Management

    Lean-Agile principals and scaled agile transformation - do it!

    AT&T2019-06-26
Found 322 reviews