ATCIC Reviews | Glassdoor

ATCIC Reviews

Updated February 1, 2017
30 reviews

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Full-time Part-time

2.1
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30 Employee Reviews

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  1. "Administrative assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at ATCIC full-time

    Pros

    Great entry level job. Ability to learn new skills

    Cons

    No room for advancement. Higher ups want alot for little pay

    Advice to Management

    Pay your employees according. Stop worrying so much about bonuses


  2. "Administrative tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend

    I worked at ATCIC full-time (More than 5 years)

    Pros

    You get a coffee cup as a bounes

    Cons

    Not a great place to work unless you are lazy and if you willing to put up with favoritism and races comments form office managers that are actually never there to work or help out. You will never get a raise and hard for you to move to a high position or expanding your experience do to poor management


  3. "Specialist"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Benefits and time off; retirement, the people.

    Cons

    None at the time I worked there


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  5. Helpful (1)

    "ATCIC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at ATCIC (More than a year)

    Pros

    It is exceedingly difficult to be fired from this organization, so job security is a potential benefit. Benefits are also pretty comprehensive and low cost.

    Cons

    The entire organization lacks stability. You can be sure that you will have zero input regarding policy and procedure or workflow or any practical aspect of your job. Senior management lacks understanding about what it is like to be a service provider and expectations far exceed reality.


  6. Helpful (1)

    "Why you should work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    I loved everything about this job I wouldn't take a moment back that i spent there. The managers were great and it was a lot of fun. You'll meet some caring people there.

    Cons

    What I hated. I didn't really hate anything about the company. It's be hard for me to point out anything I felt was detrimental to my career there. They only advanced me

    Advice to Management

    I don't have any advice. Well, I guess I do, keep doing what y'all are already doing. Everyone is happy with y'all don't have any bad comments to say about them


  7. Helpful (2)

    "Beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Crisis Outreach Team in Austin, TX
    Former Employee - Mobile Crisis Outreach Team in Austin, TX
    Neutral Outlook
    No opinion of CEO

    I worked at ATCIC full-time (More than 5 years)

    Pros

    ATCIC is a great place to work if you enjoy working with adults and children with chronic and persistent mental illness and can deal with management issues. I got great experience working individually with clients, and met many great people at ATCIC.

    Cons

    I worked in the Crisis Services Division. Entry level management and team leads are openly hostile toward staff and engage in unprofessional behaviors (talking with other staff about confidential information, favoritism, etc). There is constant turn over and management don't take employee seriously. Disciplinary levels are handed down to staff routinely and often without any real evidence. On my old team, over half of the team of veteran staff were on disciplinary levels at once and every member of the team was given a level over the course of 1-2 years. The MCOT and PES teams have both had a quick near 100% mass exodus over in the past 1-2 years. I felt the MCOT team was very chaotic and poorly managed. I eventually left because I felt like our team was poorly managed, disorganized, providing sub standard services. I felt like staying at ATCIC would have been a professional liability (I know several of my colleagues felt the same way and we all left).

    Regarding management- Good managers are run out of their position by upper management. Management often have little to know management experience and are all friends. It's like a mean girls club. HR workers do their best, but they are ineffective due to structural issues. They have very little ability to make change in the organization.

    Advice to Management

    Learn to have some respect and empathy for your employees.


  8. "Intensive cm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    Working with the children and families. I enjoyed helping them make the desired changes in their lives.

    Cons

    Management, poor morale, and the inability to stay consistent with procedures.


  9. Helpful (1)

    "Supervisor in the intellectual & developmental disabilities unit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend

    I worked at ATCIC full-time (More than 3 years)

    Pros

    The benefits were great. The pay could have been better.

    Cons

    The lack of training. All new hires went through a generic employee training. There was no formal training for your unique position. the amount of work could not be completed in a 40 hour week. The unit did not have adequate operating procedures. Management allowed bullying and intimidation between employees which lead to a toxic work environment.

    Advice to Management

    Appropriately supervise and monitor employees. Give on the job and ongoing training to all employees.


  10. Helpful (2)

    "Corrupt incompetent leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at ATCIC full-time

    Pros

    You can get experience and/or clinical hours with SMI population.

    Cons

    If it wasn't an invincible government entity it would have gone under a long time ago.

    Advice to Management

    Get over yourself and you should probably quit while you are behind.


  11. Helpful (1)

    "Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    - Flexibility in Schedule
    - Good Benefits
    - Job security

    Cons

    - Awful management
    - difficult population
    - Not a transparent or open culture
    - Constant travel



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