ATI Physical Therapy Reviews | Glassdoor

ATI Physical Therapy Reviews

Updated December 12, 2018
366 reviews

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3.1
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ATI Physical Therapy Interim CEO Al Hamood
Al Hamood
8 Ratings

Employee Reviews

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Pros
  • "Fun work environment and great co-workers" (in 10 reviews)

  • "Positive work environment, very good at training" (in 17 reviews)

Cons
  • "Maintaining work-life balance becomes difficult if you want to keep yourself safe in term of potential audits" (in 16 reviews)

  • "There can be hectic times at the clinic, but if managed appropriately the quality of care should not suffer for any patient" (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "The Best Physical Therapy Clinic to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physical Therapist
    Current Employee - Physical Therapist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ATI Physical Therapy full-time (More than a year)

    Pros

    Company is very committed to superior customer service. Great commitment to employee growth, continuing education, and mentoring. They have an excellent compliance and HR department. Communication from upper management is excellent.

    Cons

    It is a big company with a lot of working parts. Because billing is centralized and separate from the clinics, as a results it is difficult to answer patient's questions in regard to billing

    Advice to Management

    continue to focus on customer service.


  2. "Fitness specialist salary"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ATI Physical Therapy full-time

    Pros

    Clinical experience with outpatient patients.

    Cons

    The pay is low for someone with a 4 year degree

  3. "Exercise Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Exercise Specialist
    Current Employee - Exercise Specialist
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ATI Physical Therapy part-time (More than a year)

    Pros

    Awesome co-workers, great patient-clinician relationships, easy communication between co-workers, flexible scheduling, easy to pick-up hours if desired.

    Cons

    Adequate hourly wage but would be nice to have the opportunity to receive a increase in hourly wage based on experience.


  4. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at ATI Physical Therapy full-time

    Pros

    I work with great people who are all very knowledgeable and easy to get along with. I am learning a lot and genuinely enjoying my time here.

    Cons

    The pay is not really livable for the position I'm in and it won't be until I further my education. You will probably need to work a second job if you don't have money saved up.

    Advice to Management

    I understand that it is an entry level position, but if the job requires a 4 year degree, I should be making more than 12 dollars/hr


  5. Helpful (1)

    "Great company a couple years ago that lost its vision."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Director
    Former Employee - Clinical Director
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ATI Physical Therapy full-time (More than 5 years)

    Pros

    Met some great people, good networking.

    Cons

    Company lost site of its employees. Micromanagement at its finest once the big investors took over. Understand the company has to be profitable but management lost site of their employees. Numbers numbers numbers. Units units units. Didn’t have that “family feel” towards the end of my career with ATI. Overworked, underpaid. Feel like this company is headed into the wrong direction.

    Advice to Management

    I understand numbers need to be met but there are managers out there that can get the job done without breathing down their employees necks. Invest in your people. Take care of your people.


  6. "Patient Service Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ATI Physical Therapy full-time

    Pros

    Positive work environment, very good at training

    Cons

    Sometimes stressful, a lot expected of you within a short time


  7. Helpful (16)

    "Honestly Go Elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I started with the company in the clinic as front office which was a great atmosphere, loved the patients, work was tolerable, for the most part everything seemed great. I transferred to corporate for a different position in hopes of getting more opportunities and move up within the company.

    Cons

    When I came to corporate the atmosphere was completely different. I saw how much the company was in shambles bringing in consultants, terminations, getting rid of events, moving people into different positions, adopting a micromanaged culture, as well as constant work flow changes. The most obvious sign the company was going down the drain was the rapid pace at which clinics were opening, then there was a hiring freeze, also the company’s computer infrastructure simply isn’t capable to sustain such a high volume of users (which is why there were literally days of no work getting done bc systems were down) still lay offs happening, the CEO “stepped down” (was asked to leave I’m sure) and the revenue was barely cutting it. I finally decided to leave on my own will before yet another lay off happened, which surprisingly was just days before my last day there. At this point, the rumor mill has it that most of the CBO will be outsourced, in an attempt by the interim CEO (who was the company’s CFO) to keep the company afloat

    Advice to Management

    Not much advice other than, run while you still can! Unless you don’t mind getting unemployment......the management was initially all former PT’s trying to run a business and cheaping out on so many things that are coming to a head....there are barely any employees left and the ones that are there looking to go elsewhere.

    ATI Physical Therapy Response

    Nov 12, 2018 – Director, Corporate Communicatonis

    Thank you for your comments. Out of respect for our current and former team members, ATI will not discuss employee matters in a public forum. However, every business and operational decision we make... More

  8. "Patient Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at ATI Physical Therapy full-time

    Pros

    Liked management, good training, great experience

    Cons

    Large company, but that's the only issue I experienced


  9. Helpful (1)

    "It is a Heathy environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead CA in Frisco, TX
    Current Employee - Lead CA in Frisco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ATI Physical Therapy full-time (Less than a year)

    Pros

    You get healths benefits while working here

    Cons

    No room for Growth to move up

    Advice to Management

    Allow Growth for all employees


  10. Helpful (4)

    "Clinic Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Director in Bolingbrook, IL
    Former Employee - Clinical Director in Bolingbrook, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ATI Physical Therapy (More than 5 years)

    Pros

    I loved ATI for years. I believed in the mission. I most of all believed in the leadership. They were all PT's. I had 100% trust in Dylan, Brent, Jason and others

    Cons

    The people who built this business are no longer in charge. I doubt that the company will be anything close to what it was. makes me sad. that's why I left

    Advice to Management

    respect the history. it was a special company for many reasons. primarily, it was a company that took care of people from top to bottom. you lose that, you have nothing