ATI Physical Therapy Reviews | Glassdoor

ATI Physical Therapy Reviews

Updated August 13, 2018
336 reviews

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3.2
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Dylan Bates
157 Ratings

336 Employee Reviews

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Pros
Cons
  • "Maintaining work-life balance becomes difficult if you want to keep yourself safe in term of potential audits" (in 15 reviews)

  • "There can be hectic times at the clinic, but if managed appropriately the quality of care should not suffer for any patient" (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "The Best Physical Therapy Clinic to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physical Therapist
    Current Employee - Physical Therapist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ATI Physical Therapy full-time (More than a year)

    Pros

    Company is very committed to superior customer service. Great commitment to employee growth, continuing education, and mentoring. They have an excellent compliance and HR department. Communication from upper management is excellent.

    Cons

    It is a big company with a lot of working parts. Because billing is centralized and separate from the clinics, as a results it is difficult to answer patient's questions in regard to billing

    Advice to Management

    continue to focus on customer service.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physical Therapist in Birmingham, AL
    Current Employee - Physical Therapist in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ATI Physical Therapy full-time (More than a year)

    Pros

    Best benefits and salary in the area

    Cons

    It can get busy sometimes

    Advice to Management

    Keep growing and making a difference in the community

  3. "Rehab Tech"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ATI Physical Therapy full-time

    Pros

    Wonderful colleagues and a great atmosphere.

    Cons

    At times techs can be pulled in five different directions leaving a "dropping the ball" feeling.


  4. "Lots of turmoil at the top"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ATI Physical Therapy full-time

    Pros

    Smart people
    Growing quickly
    Clinical side of business is fun environment

    Cons

    CEO /Founder recently pushed out by PE company. New leadership is MUCH more formal and conservative and this will likely change the culture dramatically. This may cause a lot of employee churn for people who don't like the new culture.

    Advice to Management

    It's OK to have fun at work. Don't be so quick to assume that existing employees don't have the skills necessary to make the transformation happen.


  5. "Very poor compensation for non clinicians"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Exercise Specialist in Chicago, IL
    Current Employee - Exercise Specialist in Chicago, IL
    Negative Outlook
    Disapproves of CEO

    I have been working at ATI Physical Therapy full-time (More than a year)

    Pros

    Assisting people in their rehabilitation

    Cons

    Over worked and under paid

    Advice to Management

    Appreciate and compensate fairly based on education and experience


  6. "Patient Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at ATI Physical Therapy full-time

    Pros

    Fun work environment and great co-workers.

    Cons

    Expected to do too much for too little pay. Company culture is annoying.

    Advice to Management

    Focus more on employee retention/compensation.


  7. Helpful (5)

    "the McDonalds of physical therapy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, DE
    Former Employee - Anonymous Employee in Newark, DE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ATI Physical Therapy full-time (More than 8 years)

    Pros

    None come to mind. The PTs and PTAs at the clinics do their job well and care about the patients.

    Cons

    Incompetent and unprofessional leadership - very much a click of "bros' and wanna-be-jocks; poor pay. The unrealistic schedules the PTs and PTAs have forced upon them make it difficult to give the quality care and proper attention they would like to give.

    Advice to Management

    Take care of your employees and they will take care of you. During my time there, I watched the change away from valuing employees to nothing matters but profit. People are expendable resources to be rung dry of their labor. They hired layer upon layer of management and left employees with little or no raises year after year in a time when their growth and the growth of their industry was exponential. I watched executives come and go, like a revolving door, with big salaries while all hourly employees would be lucky to get a 2% annual increase.

  8. "Front desk/Rehab Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Service Specialist
    Former Employee - Patient Service Specialist
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ATI Physical Therapy full-time (More than a year)

    Pros

    Well known in region, Generally friendly and competent staff PT, OTs, Strong team environment

    Cons

    Contracted with Greenville Health System and therefore bends to their needs past breaking.
    Desires emotionally investing”, but does not pay competitively or pay for overtime.
    Very heavy corporate push, ensures business model is at top priority for all employees.
    Revocations of quarterly bonuses for employees earned and used sick/PTO time that is deemed “excessive”.
    Clinic directors’ poor knowledge and training prior to promotions.
    Complete disconnect between front desk’s knowledge and communication to patients of billing and Centralized Billing department.
    Cliques

    Advice to Management

    Do not bully employees into not receiving overtime. Provide appropriate boundaries and levels of professional respect between front desk and clinicians. Fire employees whose performance is inadequate. Reward employees who effectively do their jobs and go beyond.


  9. "Good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ATI Physical Therapy full-time

    Pros

    Well known company, supportive corporate culture, they put a lot of emphasis on patient care

    Cons

    EMR system is bad, kicks you off the network, it takes a long time to put in notes. They are investing a lot of time and energy into there EMR system and it’s not getting any better

    Advice to Management

    Give up on the current EMR and utilize a software that works and have them build it out to fit your needs. Your a big enough company that can afford the upgrade


  10. Helpful (2)

    "Physical Therapist Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PTA in Chicago Heights, IL
    Former Employee - PTA in Chicago Heights, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ATI Physical Therapy full-time (More than a year)

    Pros

    Good company benefits, good leadership, good learning experience for new clinicians

    Cons

    Only cons are related to specific management at specific clinics, company overall as a whole is fantastic.

    Advice to Management

    Newly acquired clinics who have managers that are not former ATI employees may cause negative environment towards ATI as a company. Make sure clinical directors are always on board with ATI core values.


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