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ATI Physical Therapy Reviews
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    ATI Physical Therapy Reviews

    Updated August 13, 2018
    336 reviews

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    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Dylan Bates
    157 Ratings

    336 Employee Reviews

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    Pros
    Cons

    • "Maintaining work-life balance becomes difficult if you want to keep yourself safe in term of potential audits" (in 15 reviews)

    • "There can be hectic times at the clinic, but if managed appropriately the quality of care should not suffer for any patient" (in 11 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (5)

      "The Best Physical Therapy Clinic to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Physical Therapist
      Current Employee - Physical Therapist
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ATI Physical Therapy full-time (More than a year)

      Pros

      Company is very committed to superior customer service. Great commitment to employee growth, continuing education, and mentoring. They have an excellent compliance and HR department. Communication from upper management is excellent.

      Cons

      It is a big company with a lot of working parts. Because billing is centralized and separate from the clinics, as a results it is difficult to answer patient's questions in regard to billing

      Advice to Management

      continue to focus on customer service.

    2. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Physical Therapist in Birmingham, AL
      Current Employee - Physical Therapist in Birmingham, AL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ATI Physical Therapy full-time (More than a year)

      Pros

      Best benefits and salary in the area

      Cons

      It can get busy sometimes

      Advice to Management

      Keep growing and making a difference in the community

      3. Join the ATI Physical Therapy team
      See Our Latest Jobs

    3. "Rehab Tech"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at ATI Physical Therapy full-time

      Pros

      Wonderful colleagues and a great atmosphere.

      Cons

      At times techs can be pulled in five different directions leaving a "dropping the ball" feeling.

    4. "Lots of turmoil at the top"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at ATI Physical Therapy full-time

      Pros

      Smart people
      Growing quickly
      Clinical side of business is fun environment

      Cons

      CEO /Founder recently pushed out by PE company. New leadership is MUCH more formal and conservative and this will likely change the culture dramatically. This may cause a lot of employee churn for people who don't like the new culture.

      Advice to Management

      It's OK to have fun at work. Don't be so quick to assume that existing employees don't have the skills necessary to make the transformation happen.

    5. "Very poor compensation for non clinicians"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Exercise Specialist in Chicago, IL
      Current Employee - Exercise Specialist in Chicago, IL
      Negative Outlook
      Disapproves of CEO

      I have been working at ATI Physical Therapy full-time (More than a year)

      Pros

      Assisting people in their rehabilitation

      Cons

      Over worked and under paid

      Advice to Management

      Appreciate and compensate fairly based on education and experience

    6. "Patient Service Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend

      I have been working at ATI Physical Therapy full-time

      Pros

      Fun work environment and great co-workers.

      Cons

      Expected to do too much for too little pay. Company culture is annoying.

      Advice to Management

      Focus more on employee retention/compensation.

    7. Helpful (5)

      "the McDonalds of physical therapy"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Newark, DE
      Former Employee - Anonymous Employee in Newark, DE
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at ATI Physical Therapy full-time (More than 8 years)

      Pros

      None come to mind. The PTs and PTAs at the clinics do their job well and care about the patients.

      Cons

      Incompetent and unprofessional leadership - very much a click of "bros' and wanna-be-jocks; poor pay. The unrealistic schedules the PTs and PTAs have forced upon them make it difficult to give the quality care and proper attention they would like to give.

      Advice to Management

      Take care of your employees and they will take care of you. During my time there, I watched the change away from valuing employees to nothing matters but profit. People are expendable resources to be rung dry of their labor. They hired layer upon layer of management and left employees with little or no raises year after year in a time when their growth and the growth of their industry was exponential. I watched executives come and go, like a revolving door, with big salaries while all hourly employees would be lucky to get a 2% annual increase.

    8. "Front desk/Rehab Tech"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Patient Service Specialist
      Former Employee - Patient Service Specialist
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at ATI Physical Therapy full-time (More than a year)

      Pros

      Well known in region, Generally friendly and competent staff PT, OTs, Strong team environment

      Cons

      Contracted with Greenville Health System and therefore bends to their needs past breaking.
      Desires emotionally investing”, but does not pay competitively or pay for overtime.
      Very heavy corporate push, ensures business model is at top priority for all employees.
      Revocations of quarterly bonuses for employees earned and used sick/PTO time that is deemed “excessive”.
      Clinic directors’ poor knowledge and training prior to promotions.
      Complete disconnect between front desk’s knowledge and communication to patients of billing and Centralized Billing department.
      Cliques

      Advice to Management

      Do not bully employees into not receiving overtime. Provide appropriate boundaries and levels of professional respect between front desk and clinicians. Fire employees whose performance is inadequate. Reward employees who effectively do their jobs and go beyond.

    9. "Good place to start"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at ATI Physical Therapy full-time

      Pros

      Well known company, supportive corporate culture, they put a lot of emphasis on patient care

      Cons

      EMR system is bad, kicks you off the network, it takes a long time to put in notes. They are investing a lot of time and energy into there EMR system and it’s not getting any better

      Advice to Management

      Give up on the current EMR and utilize a software that works and have them build it out to fit your needs. Your a big enough company that can afford the upgrade

    10. Helpful (2)

      "Physical Therapist Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - PTA in Chicago Heights, IL
      Former Employee - PTA in Chicago Heights, IL
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at ATI Physical Therapy full-time (More than a year)

      Pros

      Good company benefits, good leadership, good learning experience for new clinicians

      Cons

      Only cons are related to specific management at specific clinics, company overall as a whole is fantastic.

      Advice to Management

      Newly acquired clinics who have managers that are not former ATI employees may cause negative environment towards ATI as a company. Make sure clinical directors are always on board with ATI core values.

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