ATI Physical Therapy Reviews | Glassdoor

ATI Physical Therapy Reviews

Updated May 18, 2018
311 reviews

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3.1
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Dylan Bates
149 Ratings

311 Employee Reviews

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Pros
Cons
  • Maintaining work-life balance becomes difficult if you want to keep yourself safe in term of potential audits (in 14 reviews)

  • There can be hectic times at the clinic, but if managed appropriately the quality of care should not suffer for any patient (in 11 reviews)

More Pros and Cons

  1. Helpful (1)

    "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver Part Time in Norridge, IL
    Former Employee - Driver Part Time in Norridge, IL
    Recommends
    Approves of CEO

    I worked at ATI Physical Therapy part-time (Less than a year)

    Pros

    Only was there a short time due to a family issue but found company really great. Can’t go wrong working there.

    Cons

    No cons I saw
    Paul Stamper

    Advice to Management

    Keep doing what your going it’s workjng.


  2. "Rehabilitation technician"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ATI Physical Therapy full-time

    Pros

    The people in the clinic I work with are amazing. We keep the environment fun but also professional so the patients keep confidence in our ability to treat but also don’t feel like we are robots.

    Cons

    At times it feels like we are robots with the amount of ltients that each therapist has to see per hour. Patients have a tendency of coming in late and stay longer which carries over into other patients treatment time.

  3. Helpful (1)

    "ATI great starting point to gain exposure into physical therapy field"

    StarStarStarStarStar
    Former Employee - Rehab Technician in South Lyon, MI
    Former Employee - Rehab Technician in South Lyon, MI

    I worked at ATI Physical Therapy part-time (Less than a year)

    Pros

    Friendly co-workers, very interesting and hands-on work, get to form relationships with patients

    Cons

    Clinic director has too many responsibilities from time to time, sometimes too many patients in the clinic for clinicians available


  4. Helpful (6)

    "Leading edge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Regional Director
    Current Employee - Senior Regional Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ATI Physical Therapy full-time (More than 8 years)

    Pros

    Forward thinking CEO and corp leadership. Excellent CEU and Mentorship program headed by Brett Windsor. This company is positioned for the long haul. It doesn’t hide behind chopped up names, I.e select medical or US PT

    Cons

    Rapid expansion which we have lived through, private equity pressure. High C-suite turnover which can be felt at the clinic level.

    Advice to Management

    Dylan keep climbing the mountain. Educate our investors on what makes us great. It’s not about national initiatives, respect the four wall leadership of the local market leaders. Trust what got us here.


  5. Helpful (3)

    "Cash App Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cash Applications Specialist in Bolingbrook, IL
    Former Employee - Cash Applications Specialist in Bolingbrook, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ATI Physical Therapy full-time (More than 5 years)

    Pros

    You get a paycheck that you’ll work hard for and have to put up with all their bs. This place is not worth your time, energy or intelligence.

    Cons

    Management is horrible, it’s simply do as I say. No one will go to bat for you or back you up even though you’ve given them hundreds of hours of your time so they look good! This place has gone down hill in the past 3 years! There is no employee retention in place and ATI will never retain good employees, all the smart ones leave when they’ve had enough! Every negative review you read is the truth, they treat their employees like crap, with low or no raises!

    Advice to Management

    Install a revolving door for all those that come and go so quickly! You’ll never be a “Best place to work” organization.


  6. Helpful (2)

    "For Profit means exactly that."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Clinician
    Current Employee - Staff Clinician
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ATI Physical Therapy full-time (More than 3 years)

    Pros

    ATI hires a vast majority of their therapists straight out of college with no experience, thus providing a first job for many therapists (PT, PTA, ATC)

    Cons

    New therapists are given no opportunity to negotiate salary, told how to practice, given incentivized goals based solely on the number of patients seen, and often struggle to have positive outcomes with patients due to being overworked. At their best they maintain a happy ignorance to how their licenses are being taken advantage of to bill for an incredible amount of units of physical therapy, with multiple patients seen at the same time being billed for individual units. Often times, the PT’s are unaware that they may be billing fraudulently, but are reassured that “any billing mistakes are taken care of on the back end” -senior HR staff. Generally, one PT may sign off on and co-sign up to 40 notes in one day, sometimes even more. You will always have a partner PTA or ATC, and liability on the therapist is incredible. Now they want to utilize therapists to provide satellite work hardening services while providing PT to patients at the same time. This eliminates the positions of FIRST directors and places even more liability on the PT’s shoulders. Many PT’s have discussed with me their fear of fraudulent billing when they later realize how their licenses were used. Unfortunately, many are awestruck with the proposition of a good paying job with a clean cut business presentation, and don’t realize how this will affect their careers.

    Advice to Management

    Enjoy your bonuses now, because if a billing audit comes this company’s way, I don’t know how they will cope. Don’t require 4.5 units of PT billed per visit regardless of patient care. More isn’t always better.


  7. "Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ATI Physical Therapy full-time (More than 3 years)

    Pros

    Co-workers are talented, very hard working . They care deeply about the patients.

    Cons

    It's hard to watch one therapist juggle 3 patients at the same time. The PT's are stressed out and patients are questioning the triple booking

    Advice to Management

    Is this fixable? I still think ATI's therapists are the best around. The way this company is run (NUMBERS!) is such a turn off to employees and patients. Major PR fixin' is in order!!! I think the CEO cares but unfortunately the investors are in control.

  8. Helpful (3)

    "Overworked, Underpaid, and Under Appreciated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ATI Physical Therapy part-time (More than a year)

    Pros

    They provide a medbridge subscription for CEUs

    Cons

    They will give you a CEU allotment but basically never let you use it. They will promise you 1,000 and only follow through with 1. The managers don’t know how to manage, they don’t know how to treat employees. They don’t pay living wages. The 4 core values are all for show and they don’t believe in doing any of them.

    Advice to Management

    Show some respect to employees. Follow through with what you tell your employees. Don’t leave people out to dry.


  9. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation in Baltimore, MD
    Current Employee - Transportation in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ATI Physical Therapy part-time (Less than a year)

    Pros

    Awesome Staff and Patients. Atmosphere is terrific in all of the clinics I have worked at.

    Cons

    Salary could be better for tenured employees.

    Advice to Management

    None


  10. Helpful (1)

    "Review for Clinic Directors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Director
    Current Employee - Clinical Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ATI Physical Therapy full-time (More than 5 years)

    Pros

    This company emotionally invests in its employees and patients. The company seeks to demonstrate their expertise by providing a strong support through their clinical excellence program. There is also many avenues for career development. They also truly value clinician mentoring for new hires (not just new grad).

    Cons

    It can be slow to hire support staff or other clinicians, however they have recently improved their hiring efficiency. Productivity will always be emhasized, though likely not anymore than competitors. Clinicians are typically asked to expand hours during holiday weeks and sometimes expect clinic directors to work more than 32 hours, despite being entitled to 8 HRs of holiday pay.
    Annual merit raises have been at or only slightly above rates in inflation. Clinical director and staff PT incentive plans seem to be constantly revamped.

    Advice to Management

    Continue to incentivize your staff and reward those who go above and beyond.


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