AXA Equitable Reviews | Glassdoor

AXA Equitable Reviews

Updated March 15, 2019
308 reviews

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2.9
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AXA Equitable Chairman and CEO Mark Pearson
Mark Pearson
118 Ratings

Employee Reviews

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Pros
Cons
  • "Upper management is group of dimwitted pretenders with a myopic focus on short-term incentive" (in 11 reviews)

  • "Due to cost cutting and downsizing, everyone is expected to complete overwhelming amounts of work while also worrying about their own job security" (in 7 reviews)

More Pros and Cons

  1. "Best company I have ever worked for as a Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Associate in Charlotte, NC
    Current Employee - Senior Customer Service Associate in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AXA Equitable full-time (Less than a year)

    Pros

    Competitive pay including base plus bonuses, and stock purchase discounts. Prizes like movie tickets and electronic devices. Employee discounts, low cost medical benefits with multiple options. Employer sponsered events such as a company picnic with great food and games. Free lunch from nice places and overtime if I volunteer to work through my lunch. Low stress environment for a call center. Good management most of the time. Integrity is highly desired a and encouraged. A culturally diverse environment with offices throughout the world. Friendly and helpful coworkers. Dual monitors on all computers, gym, dry cleaning services, waking trails, and free bicycle rentals. Profitable and well established company with room for advancement.

    Cons

    Technology is outdated in some areas and makes it harder to be efficient. Some employees are bitter because they do not want to change or are lazy. Work schedule changes constantly. You only know your schedule about 2 weeks in advance. You may start work at 7:55 AM on Monday, then 10:15 AM on Tuesday, 9:30 AM Wednesday, 8:15 AM Thursday, and 10:00 AM Friday. In addition to your 30 of 45 minute unpaid lunch you only get two paid 10 minute breaks. As in any customer service job some customers are rude and unreasonable.

    Advice to Management

    Continue employee feedback surveys. Keep the computer upgrades coming. Embrace and invest in new cutting technology.


  2. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Jersey City, NJ
    Current Employee - Director in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AXA Equitable full-time (More than 3 years)

    Pros

    Flexible work arrangements provide for work-life balance. Company cares for the employees - a number of programs to support through the restructuring phase.

    Cons

    Some jobs are moving out of NY metro area.

    Advice to Management

    Please continue to support your teams through this growth and transition phase.

  3. Helpful (1)

    "n/a"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Charlotte, NC
    Current Employee - Senior Manager in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AXA Equitable full-time (More than 5 years)

    Pros

    flexibility to work from home

    Cons

    no career growth within your same position.


  4. "just ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AXA Equitable full-time (More than a year)

    Pros

    offices are nice and people are OK

    Cons

    its all about who you know


  5. "Good benefits"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AXA Equitable full-time

    Pros

    Company provides competitive benefits

    Cons

    Lacks cohesive business strategy and cuts costs ahead of growth prospects


  6. "Horrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AXA Equitable full-time (More than 3 years)

    Pros

    Barely paid and 401k after 3 years

    Cons

    This company does not care about their employees but somehow they are voted best places to work. Only benefits is having a 401k that will match after 3 years. Health insurance is expensive and management doesn't know anything and the policies are set up against the employees. No work life balance, only favorites are promoted, and they hand out occurrences like candy but not to favorites. This place is a nightmare!!!!

    Advice to Management

    Research other companies to see their benefit packages, stop the favoritism, act like you care about your employees not just saying you do.


  7. "Properties Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AXA Equitable full-time (More than 5 years)

    Pros

    Excellent Employee Engagement and work culture

    Cons

    Relocation and compression of back office business teams

  8. "AXA- Great place for opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Jersey City, NJ
    Current Employee - Case Manager in Jersey City, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AXA Equitable full-time (More than 3 years)

    Pros

    great work/ life style
    managers are great

    Cons

    commute can be a hassle


  9. "Great Campus/Location, A lot of Micromanaging"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AXA Equitable full-time

    Pros

    Gorgeous campus and great location

    Cons

    Micromanages, some co-workers will not go out of their way to help you

    Advice to Management

    Decent first job straight out of college. For the most part I enjoyed my co-workers and managers. Disappointed that my job description changed on a daily basis. A lot of my superiors had a "not my problem" outlook when I was in a difficult situation.


  10. Helpful (1)

    "Wealth Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AXA Equitable part-time (Less than a year)

    Pros

    Great environment, highly competitive, and good incentives.

    Cons

    Lots of cold-calling, trade-off between base and commissions.