Aaron's Reviews | Glassdoor

Aaron's Reviews

Updated June 21, 2017
906 reviews

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Full-time Part-time

906 Employee Reviews

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  1. Helpful (1)

    "Hopeless Limbo"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Trainee in Newberry, SC
    Former Employee - Manager Trainee in Newberry, SC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Aaron's full-time (More than a year)

    Pros

    Friendly work environment. Co-workers and customers are easy to get along with (most of the time). Group work and achieving goals will be noticed.

    Cons

    Goals are team-based: if everyone is not helping, it is harder to achieve them. Difficult to achieve bonuses. Less focus on development of certain roles: all positions had a meeting or professional development activity for the region except Manager Trainees. Position title is somewhat misleading. Long hours: 45-50 hours. Not ideal for people with families. You end of doing deliveries way much more than expected (gets in the way of primary responsibilities). Management frequently implies little or no concern about associates' welfare (safety and work-related stress)

    Advice to Management

    Focus of helping ALL positions in professional development. Extremely unfair that Product Technicians/Delivery drivers has a meeting to improve and enhance knowledge but the Manager Trainee (potential managers) does not. Ensure GMs are helping associates. It is highly discouraging to see others not help in group task while you are putting in your best effort. Focusing on revenue and cost made me leave, because it showed the company only cared about money and not their employees.


  2. Helpful (1)

    "Don't do it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Technician in Corpus Christi, TX
    Current Employee - Product Technician in Corpus Christi, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Aaron's full-time (More than a year)

    Pros

    Easy money if your used to working hard and fast.

    Cons

    Pay!!!! It was cool when they gave you overtime but they cut it. So you only make ten dollars an hour!!! Your in the elements don't do it.

    Advice to Management

    Give your employees more money.!!!


  3. Helpful (2)

    "Ok place upper management issues at time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Princeton, WV
    Former Employee - Sales Manager in Princeton, WV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Aaron's full-time (Less than a year)

    Pros

    Sundays off. The owner is very nice but only knows the 10 commandments of the store. High turnover in all stores

    Cons

    Was lied to 3 times ultimately why I left. Does not encourage out of box thinking to increase sales. Zero reward for hard work that pays off.

    Advice to Management

    Invest in your stellar people


  4. Helpful (2)

    "Very little Work Life Balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Atlanta, GA
    Current Employee - General Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Aaron's (More than 5 years)

    Pros

    Great Company, Good Pay, Good Benefits

    Cons

    Roaches, bad customers, Long Hours 55-60 per wk, lost holiday pay, lost vacation time,
    Very physical work, high employee turnover. dwindling health benefits, rising costs.

    Advice to Management

    Support your stores, every dollar the company makes comes through the front door of the stores, Top Management should have experience in this industry. Compensation for lost vacation and holiday pay.


  5. Helpful (1)

    "Long hours to build business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern - Hourly in Baltimore, MD
    Former Employee - Intern - Hourly in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Aaron's full-time (Less than a year)

    Pros

    Building a business at a location that is yours

    Cons

    Benefits OK
    pay could be better

    Advice to Management

    Upgrade your recruiting people


  6. Helpful (2)

    "Fun, but discouraging"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Manager in Waynesboro, MS
    Former Employee - Customer Account Manager in Waynesboro, MS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Aaron's full-time (More than a year)

    Pros

    Always something to do
    Off every Sunday
    Advancement possibilities

    Cons

    Horrible store hours
    Always dealing with late paying customers (it's part of the business plan apparently)

    Advice to Management

    Focus on following the guidelines instead of chasing numbers..


  7. Helpful (1)

    "Needed to move on, but not for lack of happiness!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Monica, TX
    Former Employee - Sales Representative in Monica, TX

    I worked at Aaron's (More than a year)

    Pros

    Most supportive management out there. Motivates you to be better every day!

    Cons

    The good outweighs the bad tremendously.

    Advice to Management

    Keep up the good work and keep motivating your employees to improve in a positive manner!


  8. Helpful (1)

    "CAM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CAM in Lumberton, NC
    Current Employee - CAM in Lumberton, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aaron's full-time (Less than a year)

    Pros

    Easy advancement, bonus opportunities, customer based business that wants to help the customer own the merchandise rather than pick it up, unlike other RTO companies that I have worked for.

    Cons

    I honestly can't think of any cons worth mentioning. Working in the Accounts department requires long hours but you are made aware of that up front.


  9. Helpful (2)

    "Poorly managed and infested with cockroaches."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Russellville, KY
    Former Employee - Customer Service Representative in Russellville, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Aaron's full-time (Less than a year)

    Pros

    Off every Sunday and off by 6 every Saturday. Some opportunity to make commission if sales goals are met. Competitive wages and decent benefits.

    Cons

    Poor work environment and customer base. The management at this location loved to gossip, about Aaron's past and current employees and customers. If they spent half the time in the office working vs gossiping, this might be a successful store.

    Advice to Management

    Ensure delivery drivers are taking proper precautions to prevent bug infestation.


  10. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Denison, TX
    Former Employee - Customer Service Representative in Denison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aaron's full-time (More than a year)

    Pros

    Competitive, fast paced, commission, incentives, discounts, opportunity for advancement, awesome HR that is happy to help you, and vacation.

    Cons

    Management, in some cases. Long hours, dealing with the occasional difficult customers, having many tasks needed to be completed on a daily basis, and sales calls and marketing may be difficult for some people.

    Advice to Management

    In my case, the GM could have been more active in helping the team. That being said, the well-being of his team should have been more of a priority. Also, placing associates in the correct positions would have helped tremendously.


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