Aaron's Reviews | Glassdoor

Aaron's Reviews

Updated September 21, 2017
944 reviews

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944 Employee Reviews

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  1. "Not a very good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aaron's full-time

    Pros

    Health, Life, Dental and Vision benefits.

    Cons

    Poor Management, not willing too follow the rules.

    Advice to Management

    Run things how corporate Aaron's has it designed. That means utilizing the marketing material. Train workers accordingly. Commission and bonuses are unrealistic in small locations.


  2. "Horrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Kansas City, MO
    Former Employee - Sales Manager in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aaron's full-time (More than a year)

    Pros

    I really can't tell you why I stayed.... I must have been lazy! But if you wanna work 12+ hours a day!!

    Cons

    It's just horrible customers are awful, so is upper management!! They never have your back!! It's horrible, the pay is not good

    Advice to Management

    Yes but why?

  3. "Horrible"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Aaron's full-time

    Pros

    Bonuses,paid time off,overtime,meet new people

    Cons

    Last minute deliveries,
    Free move for customers,didnt get any extra pay for it.
    Out on dangerous streets,including night time.


  4. "Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aaron's full-time (More than a year)

    Pros

    Great opportunity to grow your career. This is a company that continues to learn and evolve which generates opportunities for everyone.

    Cons

    The company embrace change, therefore, if you do not like to grow, it maybe a challenge for you.

    Advice to Management

    Continue to recognize the employees for their great work.


  5. "Phenominal Employeer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in Atlanta, GA
    Current Employee - Middle Management in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aaron's full-time (More than 10 years)

    Pros

    Best in Class training.
    The ability to control your own income based on performance, rather than tenure.
    Having an positive impact on the communities that our store serves.

    Cons

    Most of the cons I have experienced have been self inflicted

    Advice to Management

    Keep innovating and leading the industry. Don't take your foot off the gas pedal!


  6. "Csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Alexandria, LA
    Former Employee - Csr1 in Alexandria, LA

    I worked at Aaron's full-time (More than a year)

    Pros

    The sales experience,and building a relationship with the customers

    Cons

    Can be stressful and demanding

    Advice to Management

    Pay attention to high turn over,apparently something isnt right


  7. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hampton, VA
    Former Employee - Anonymous Employee in Hampton, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aaron's full-time (Less than a year)

    Pros

    Stable Income good pay raises and commission on top

    Cons

    Longer hours and some management issues other than that all good

    Advice to Management

    No comment for the most part the managers were great except for a couple of them

  8. Helpful (3)

    "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Atlanta, GA
    Former Employee - Receptionist in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Aaron's full-time (Less than a year)

    Pros

    Co workers were awesome. Some of them I would consider life long friends.

    Cons

    Management is awful. Company is slowly going down. They continue to hire people who know nothing about Rent to own. There no room for advancement and it is a good ol boys club.

    Advice to Management

    Get rid of AR


  9. Helpful (1)

    "Low Pay and Lot of Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Trainee in Waldorf, MD
    Former Employee - Manager Trainee in Waldorf, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Aaron's full-time

    Pros

    Your hours are guaranteed and they allow you to work overtime up to 44:59.

    Cons

    Do not protect the employees when a customer is confronted to aggressive customer who are bad payers.
    The pay is low and the work is physical.

    Advice to Management

    Even we say that "customers are always right", it is good to show support to the employee who have been abused by aggressive customer.


  10. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager/Regional Manager
    Former Employee - General Manager/Regional Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Aaron's full-time (More than 10 years)

    Pros

    Lots of freedom to run the store as you want as long as you follow policy. Lots of inventory to set your store up and as long as you keep cost in line pretty much always available. Decent home office support. No Sunday's.

    Cons

    I.T. is slow and seems lost as to store ops sometimes. Hours are retail so not great work life balance. Sales program needs better online support.

    Advice to Management

    Involve your team in decision making process to get more buy- in on the regional and store levels.


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