Pick your hours and shifts
Under staffed over worked mangement doesn't value employees
I have been working at Abbott EMS full-time
Flexible Hours, plenty of shifts, co workers are some of the best. You get a lot of 911 emergencies coming out of the city when they get a high volume. You'll be able to gain lots of experience quickly and see a ton of patients. You will quickly become proficient at documentation and obtaining your baseline vitals. There are many experienced people there.
Abbott EMS is run as a business because in all reality it truly is a business unfortunately that "business" mentality leaks over into treatment of employees and patients. The management will treat you like you are expendable because you are, especially as an EMT, you will clock in and run transfer after transfer all day long and you will barely have time to take a break before getting status checked. Then, as if the 12 calls in a 14 hour shift wasn't enough, you will get late tripped, by several hours again and again because "it's part of the job". The catch is that you're not getting extended past your off time for a legitimate emergency. You'll get late tripped by a couple hours for a routine transfer that could have waited for another truck. These are just a few among the numerous frustrating things you will deal with on a daily basis. As if not getting respect from your own management wasn't enough. None of the hospitals or surrounding fire districts will treat you with respect either. Simply because the name Abbott EMS is embroidered on your chest.
Advice to Management
Change is needed There is a serious lack of morale and has been for some time. Your medics and EMTs have been worked to the bone and your turnover rate shows it. Bring some respect back to the name Abbott and make it a place that others want to work for and not just a place to get experience and move on as quickly as possible.
I have been working at Abbott EMS full-time (More than a year)
Hire often and many employees
Management aren't very understanding. Some aren't friendly.
I worked at Abbott EMS full-time (More than 8 years)
Hours (if you don't want 24's)
Hourly Pay is above average
Rules/policies are black & white
Limited Opportunities for Advancement
The mentality of management is "EMT's are a dime a dozen, Medics a nickel more" - they will never let you forget that you are part of a corporate machine and any deviation from your role is unwelcome.
Abbott is a great place to start off your career in EMS. It is a good place to work to gain the basic skills to be proficient in EMS. They make it a point to be a place for "newbie" EMT's. The BLS units are a good place to get a hang for giving propert radio reports, taking vitals, driving, interacting with hospital staff and writing a good patient report. And for new paramedics, its a good place to perfect IV's (lots of elderly patients), and learn to master the advanced skills in a less stressful environment.
Also, Abbott EMS is affiliated with IHM Health Studies, making it an easy way to take continuing education.
Now for the bad, and there are quite a few. The management is clear in that they could care less about retaining employees. There is such a high turnover that most employees make it a place to get the basic skills and to get it down as experience. With that said, many people will complain about the monotonous nature of calls you run at Abbott, there are only so many things to learn on "routine" nursing home to ER calls. Most paramedics use this as a place of employment until they get hired on a fire department or some other ems provider. The pay is also a good $3 or so less than what is considered normal pay in other competing services.
The management also leaves something to be desired, and recently with their purchase by AMR Corp, they are a public company. Most of the employees are displeased with the experience and competence of management and often are derided for silly and irritating things.
Advice to Management
Consider the reasons why people enter the field of EMS, and attempt to create an environment where that is fostered. A system where retention is of no priority will inevitably lead to a condition where employees are dissatisfied and patient care will suffer.
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