Abby Connect Reviews | Glassdoor

Abby Connect Reviews

Updated March 15, 2018
11 reviews

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5.0
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Nathan Strum
9 Ratings

11 Employee Reviews

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  1. "Amazing Company to Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Associate in Las Vegas, NV
    Current Employee - Marketing Associate in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Abby Connect full-time (Less than a year)

    Pros

    -Great Company Culture
    -Friendly Co-Workers
    -Amazing Perks (lots of free food)
    -Great focus on team building and professional development
    -Opportunities to grow and move up in the company
    -Focus is on creating amazing customer service
    I couldn't have asked for a better place to work. I love my job and I am so grateful to work here.

    Cons

    I have no cons to share.

    Advice to Management

    Keep up the amazing work you all do!


  2. "Surrounded by amazing people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Las Vegas, NV
    Current Employee - Team Lead in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Abby Connect full-time (Less than a year)

    Pros

    -Team Atmosphere
    -Lots of parties
    -Lots of food
    -Goal orientated (Not just for them but for you too!)

    Cons

    We walk a mile to get to our new office door... serious exaggeration. Honestly the only con is sometimes you get a hard caller but we train on how to handle these types of call.

    Advice to Management

    Keep up the amazing work and thank you for all you do!! You make coming here that much more enjoyable!!

  3. "Seriously, the best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Abby Connect full-time (More than a year)

    Pros

    -Teamwork is a given here. Seriously, everyone helps each other, reaches out to support one another & passes calls.
    -There is a NO GOSSIP policy. Yeah, no one gossips and it is AWESOME.
    -They work with your schedule & are flexible if you need a day off.
    -We celebrate everything....birthdays, anniversaries, coming back from being ill, yeah...just about everything.
    -There's contests, dress-up days & spirit all over the place.

    Cons

    -We get busy & you need to be on your calls. Not really a negative, but more of a fact.

    Advice to Management

    Please keep up the awesome work! You guys are so amazing & we have so much fun while keeping on our work. Thank you for everything you guys do. From pizza parties and cake, to paint parties and karaoke....you guys treat us well & get us in a good mood which makes being in a good mood on a call easy-peasy.


  4. "The best place I've ever worked for!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Abby Connect full-time (More than 3 years)

    Pros

    Abby Connect =Love

    -Culture is everything! If you love potlucks, surprise breakfasts and lunches, positive people, team building events and spirit days, this job will fill your love tank.

    -No drama, teamwork is everything! I've never been in an environment where everyone truly loves everyone. Definitely not a job for someone who isn't a team player.

    -Fast-paced: It makes your day go by so much faster!

    -Personal development and training is amazing! Being a part of Abby has made me develop personally and professionally beyond words. The ongoing training goes far beyond answering phones.

    Cons

    I can't thinking of anything.

    Advice to Management

    Never stop learning and innovating. Your personal growth overflows to the team!


  5. "Growing company with uniquely supportive culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Abby Connect full-time (Less than a year)

    Pros

    - Company is growing!
    - Management listens, and adjusts quickly
    - Room for upward mobility
    - True "family" feeling
    - Fun lunches, events and celebrations
    - Every employee is supported and empowered by the team
    - We love our clients

    Cons

    - We're growing so it's getting a little tight in the office!

    Advice to Management

    - Keep up the strong culture and keep inspiring people to step up!


  6. "What's Not to Love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Las Vegas, NV
    Current Employee - Sales Representative in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Abby Connect full-time (Less than a year)

    Pros

    Happy work environment
    Friendly work environment
    Understanding Managment
    Flexible Hours
    Communication is amazing
    Loving owners
    Provide Lunch Often

    Cons

    The right bathroom faucet doesn't stay on long.

    Advice to Management

    Keep doing what you are doing.


  7. "Loving Abby !"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Front Desk Receptionist in Las Vegas, NV
    Current Employee - Front Desk Receptionist in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Abby Connect full-time (Less than a year)

    Pros

    Applying at Abby Connect was the best thing I did in a while. I was looking for something different in my life and needed something I actually wanted to do. I really enjoy coming to work here every day. The work environment is so great and everyone is so easy to get along with. I can’t imagine being anywhere else, and I’m happy I came across the company at the time I did (:

    Cons

    I honestly do not have a con to working with all of these lovely people!

    Abby Connect Response

    Sep 28, 2017 – Operations Manager

    Hi there,

    I am so happy to hear you love being part of the team! This is one job you definitely can't do alone. We all need each other, so why not make it fun?

    Thank you for all that you do!... More

  8. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in Las Vegas, NV
    Current Employee - Receptionist in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Abby Connect full-time (Less than a year)

    Pros

    Great Pay
    Many Oppurtunities
    Steady
    Freedom To Be Yourself
    Fun Atmosphere
    Your Coworkers Become Friends
    This Is A Home Away From Home
    Fast Pace
    Days Fly By
    Different Shifts That Can Fit Around Your Schedule
    Constantly Acknowledged for What You Do

    Cons

    There is not a thing I can think of that I would say is a Con. The days may be repetitive, but you hardly notice since the work family makes everyday amazing.

    Advice to Management

    Keep doing what you are doing. I couldn't be happier with our company and where we are heading. Management is absolutely amazing!


  9. Helpful (1)

    "A Place Where Ideas Are Heard, Not Hushed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Abby Connect part-time (More than 5 years)

    Pros

    Throughout my professional career I have not found a “work place” to call “my other home” until I joined Abby Connect. During my time here I have both witnessed and experienced a business model where the employee’s happiness is a key factor to the company’s success. A place where ideas are heard and not ignored; a company that believes if the employee is happy, then clients will be too.

    Abby Connect has been a great place to work and I have seen it go (and grow!) through different phases and I have truly enjoyed the ride. Abby has allowed me to also grow professionally as I have had the opportunity to either dabble or direct in different departments within the company. It’s so exciting to be part of a family where they have not only listened to my ideas but have also allowed me to implement them!

    Every single person at Abby – from the CEO to the newest receptionist – plays an integral part of the success we have today. I have enjoyed the work itself and the fun perks! Going to team building events, family gatherings, potluck days, and having the choice to sit on a yoga ball while answering calls are just a few of the many benefits I have enjoyed while here.

    Cons

    Not being able to go to lunch with ALL my co-workers at the same time.

    Advice to Management

    Open minds lead to open doors.


  10. "Where Ambition Is Not Only Encouraged, It's Rewarded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook

    I have been working at Abby Connect full-time

    Pros

    It's been a while since I've felt so proud to be a part of a company, especially when that pride's been heavily based on the merits of the team and leadership itself.

    The team dynamic is one of the biggest pros. There's a lot of dedication to and passion for creating an incredible customer experience. Abby Connect is much more than just your run of the mill live answering service, it's truly a virtual receptionist company that bridges the gap between technological advancements and its clients' own customers.

    When you show ambition and loyalty, you are rewarded with career advancement opportunities in the organization. Almost all of our senior managers throughout various departments have started as virtual receptionists - with some even climbing up the ladder in only a few months!

    Our CEO is fantastic. He's very approachable and while he has high expectations for all, he is very fair in his handling of operational matters.

    Cons

    As the company as a whole grows, there have been a few growing pains to go along with it. However, once a few strategical changes were made, we've been working our way through them with very little bumps along the way.

    Advice to Management

    Get more space for us to grow into!


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