Abby Connect Reviews

Pros

Friendly, family-oriented, return on your work

Cons

401k could be matched higher

Pros

The work environment here is amazing. I've never seen an office so full of positive, kind people, who love their jobs and their coworkers. I come here excited to work in the morning since I know that my whole company has my back if something happens and I genuinely love the atmosphere. Add in the competitive pay, actual room for growth in the company, and bonus incentives and you have an amazing company to work for!

Cons

I can't really think of any cons to working here, but if you are the kind of person who doesn't like connecting with others on the phone or may have an issue with attendance, this might not be the perfect job for you.

Pros

I've only been with Abby for a few weeks, and I already feel very accepted and happy here. Everyone is so kind to each other and you tend to feel very safe and valued here, even when you're a newbie like me. You're celebrated by the entire company for your birthday/anniversary here, and you are given so much guidance and help to make you better everyday. I'm very happy here!

Cons

I honestly don't have anything negative to say!

Pros

Understanding, selfless, nonjudgemental, caring, supportive

Cons

Everything is perfect except scheduling isn't as flexible

Pros

I love being at Abby simply because of the amazing co-workers and support you receive! Unlike most call centers, Abby has you in a thorough training process and they reel you into calls as well as review every account with you before you take their calls. This is very important to me because most calls centers just throw you into production and expect you to succeed. That is not how Abby works, they want to make sure every one of their employees is fully trained, and of course, their management staff is always friendly and open for any questions. There's also many growth opportunities here! I have seen a lot of people get promoted within a year of being a receptionist. Also for my bilingual people...there's a plus! Every employee here remains professional while also adding a hint of friendship. Abby truly does feel like a big family, they even celebrate your work anniversaries and birthdays every year with you!

Cons

The only bad side would be during training, there is a big lag when answering the calls, so I'm not sure if it's an issue with the server or the EVO system.

Pros

The overall atmosphere is amazing! Its really refreshing to actually find a job that is honest like Abby Connect. The whole team is incredible. Its such a great, fast paced, fun, energetic, entertaining, and wonderful job to have! Another thing, if you worry about upper management, listen up, I can't even make this up. Upper management is awesome! You will definitely enjoy being around upper management as they work with you, not against you. If you don't believe me, come work here and find out for yourself. Thank me later 🤗

Cons

Well, due to covid, there aren't any more food events. Besides that, there's so much support, I can't really list any other cons aha.

Pros

The environment is friendly, the staff is always here to help. I feel like from CEO to receptionist we are all treated with the same amount of respect and kindness. There are a lot of opportunities for growth and they hire from within. Everyone has been on the phones taking calls at one point or another. I feel I have found a career and not just another job. I look forward each day to come into work because the environment is so comfortable and fun.

Cons

There should be red bull in the vending machine. There are other energy drink options though.