Abercrombie & Fitch Reviews
Updated Jun 7, 2023
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Top Review Highlights by Sentiment
- "The people are great and it feels like everyone knows each other and actually want to get to know you." (in 607 reviews)
- "Hours are flexible and there is always someone to cover your shift if needed since they hire so many people." (in 417 reviews)
- "You usually have pretty great coworkers and it doesn't hurt that you get major discounts on clothes and see all the sale items first" (in 282 reviews)
- "They offer great benefits and you get two week of PTO to use through the year and It really comes in handy." (in 208 reviews)
- "A&F is a great place to work if you're still in school because of their flexible schedules." (in 189 reviews)
- "Low pay and it's hard to get an increase even when you are one of their 'best' salespeople." (in 829 reviews)
- "They paid minimum wage and when I asked my manager how they did raises and promotions she laughed." (in 221 reviews)
Ratings by Demographics
This rating reflects the overall rating of Abercrombie & Fitch and is not affected by filters.
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- Former Employee★★★★★
Pros
Flexible schedule if you’re a student.
Cons
Discount isn’t very good if you want to shop.
- Current Employee, more than 8 years★★★★★
A good place to work
May 30, 2023 - Senior Digital Product Designer in Columbus, OHRecommendCEO ApprovalBusiness OutlookPros
Working with highly motivated and talented people. It’s also nice to work with a company that offers a diverse set of sub-brands. This keeps the work interesting and challenging because of the type of customers that you are able to design for.
Cons
Senior management can be relatively disconnected from the realities and struggles of day to day operations, which puts the ownership of implementing new ways or working solely on individual contributors at lower levels. Working efficiently largely depends on leadership stepping in to improve and implement new process, but this rarely happens. High level changes to operations happens frequently, but leadership getting into the weeds to actually help implement the changes they make does not.
Continue reading - Current Employee★★★★★
Great place to start a career, but needs improvement
Jun 3, 2023 - Technical Designer in Columbus, OHRecommendCEO ApprovalBusiness OutlookPros
Great salary, benefits and PTO package. Hybrid work schedule. First 5 yrs from entry level have consistent promotion schedule
Cons
Terrible work life balance, tech department is chronically understaffed and has more work than can be done in 9-6 day. Brand capitalizes on “inclusive” ads but doesn’t build culture of inclusivity into office culture, then struggle to retain POC employees.
Continue reading - Current Employee★★★★★
Pros
The pay is really good and so are the people. The work itself is easy and enjoyable. Pretty relaxed work environment with good leadership. Benefits and vacations time are also very good.
Cons
Higher ups feel very disconnected from the distribution centers. Most quality of life improvement surveys or decisions are tailored more around home office which makes the DCs feel like an afterthought and their implementation poor. Work life balance is difficult. With 10hr shifts, 4 days on and 3 off, it gives you some room but not much. Especially on nights.
- Former Employee★★★★★
Pros
hybrid setting was a nice bonus
Cons
extreme cult vibes in this office
- Former Employee, more than 3 years★★★★★
Low pay, not great hours, great clothes
May 31, 2023 - Brand Representative in Santa Ana, CARecommendCEO ApprovalBusiness OutlookPros
Clothes discount, laidback team members who were fun. Very social place.
Cons
Awful schedules, only 4 hrs at a time scattered throughout the weeks.
- Former Employee, more than 3 years★★★★★
Pros
Always able to pick-up shifts if needed.
Cons
If you're not buddy buddy with managers they will not schedule you. Managers engage in drama between brand reps and stock
- Current Employee★★★★★
Pros
Flexible working schedule, evening shifts, day shifts, mid shifts
Cons
management is all over the place and scheduling often leaves closing teams undercompensated
- Former Employee★★★★★
Pros
Teaches you great customer service skills!
Cons
Should pay more - no tips or commission; customers can be awful.
Continue reading - Former Employee, more than 5 years★★★★★
Pros
Made great friends & loved leadership
Cons
Store is trashed now and associates are rude
Abercrombie & Fitch Reviews FAQs
Abercrombie & Fitch has an overall rating of 3.7 out of 5, based on over 8,201 reviews left anonymously by employees. 67% of employees would recommend working at Abercrombie & Fitch to a friend and 54% have a positive outlook for the business. This rating has been stable over the past 12 months.
67% of Abercrombie & Fitch employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Abercrombie & Fitch 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Abercrombie & Fitch to be career development, benefits, coworkers and the cons to be culture, management, compensation.
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