Abercrombie & Fitch Reviews

Updated Jun 12, 2021

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3.7
66%
Recommend to a Friend
89%
Approve of CEO
Abercrombie & Fitch Chief Executive Officer Fran Horowitz
Fran Horowitz
613 Ratings
Pros
  • "Great people and work environment(in 403 reviews)

  • "flexible hours (great for college students)(in 331 reviews)

  • Cons
  • "We were paid minimum wage and there was barely any training(in 520 reviews)

  • "Long Hours Depending On Your Team(in 248 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Abercrombie & Fitch and is not affected by filters.

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    1. 5.0
      Former Employee

      Great company to work for.

      Jun 7, 2021 - Brand Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management is flexible with scheduling.

      Cons

      May have to work on holidays.

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    2. 4.0
      Former Employee, more than 1 year

      Unbiased Review of Experience

      Jun 6, 2021 - Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Competitive pay (base pay, bonuses, incentives) -Flexibility in scheduling as long as you are transparent with management and staff -Competitive benefits (PTO, sick leave, health insurance) -Opportunity to create and develop staff and meet great people -Excellent skill building and experience for future advancement towards long-term goals within the company or future employers

      Cons

      -Uniformity of expectations from higher-up management could cause confusion and frustration -Par for the course with retail: Some late night shifts, weekend shifts, customer service issues -Business Metrics are obviously considered a reflection of your performance, but these can be unfair when some metrics cannot be controlled, such as really low traffic days causing poor sales -Fast paced environment and many expectations for management can cause high stress when trying to both make the customer and the higher-ups content

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    3. 4.0
      Current Employee, less than 1 year

      Great Opportunities, hard to learn for entry level.

      Jun 2, 2021 - Assistant Technical Designer in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company atmosphere, everyone is nice and has similar values. The brand is genuine in everything it does/stands for

      Cons

      The category assigned was not consistent enough for an entry-level position, which makes learning/growing hard when half the knowledge you learn one day doesn't apply to anything else. The workload is large and they expect you to work longer hours. Expected work hours are 9 am to 6 pm, often came in early and left late making my workday 8:30 am to 7:30 pm (average)

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    4. 4.0
      Current Employee, less than 1 year

      Overall really positive workplace

      Jun 8, 2021 - Brand Associate in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are always so nice and its a very motivating, positive environment. The work is relatively easy to learn and management is amazing.

      Cons

      Scheduling is pretty inconsistent. Some weeks I get 4 hours and others I get 20.

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    5. 4.0
      Former Employee, more than 1 year

      Perfect first job

      Jun 7, 2021 - Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -friendly work environment -flexible hours -good hours

      Cons

      -can be stressful when store is understaffed -a few of the middle level managers weren't friendly to those who worked under them

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    6. 2.0
      Former Employee, more than 5 years

      Inclusive is a Stretch

      Mar 20, 2021 - Planner in New Albany, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Generous PTO, good pay considering low cost of living, high level of responsibility right away, structured training, interesting business/industry. The people are great individually.

      Cons

      A&F has tried to rebrand itself as a more inclusive company, but its culture is still pretty toxic, just in more subtle ways. Associates who do well fit a certain mold. This means having a certain look, social circle, and a “great attitude,” which is synonymous with making your manager and HR look good. It’s tough to be taken seriously and get recognition for your contributions if you don’t fit this image. Leadership blames HR for difficult choices, which leaves associates lacking a clear channel to voice concerns. Organizational moves are planned without your involvement, usually with associates being informed after decisions have been made. D&I and sustainability efforts focus too much on finding ways to commodify involvement. A&F won’t acknowledge prejudiced actions in the past when asked by the media (employees wouldn’t dare), immediately pivoting to how different things are now instead. A&F has countless opportunities to address inequalities for disadvantaged groups throughout its global supply chain. I can’t imagine what an underpaid factory worker must think as they print the word “equality” on a mass-produced sweatshirt. Even with a charitable donation, this is a myopic and self-serving approach to activism.

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      2 people found this review helpful
    7. 4.0
      Former Employee, more than 1 year

      pretty good

      Jun 7, 2021 - Retail Store Associate in Danbury, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      it was a good part time job during college. But there would be a lot of weird dudes hitting on me.

      Cons

      management is young and clicky

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    8. 4.0
      Former Employee

      Experience

      Jun 8, 2021 - Sales Associate in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay for a first job

      Cons

      Tiring and often didn’t get breaks with my shorter shifts

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    9. 4.0
      Former Employee

      Chill way to make money as a side job

      Jun 3, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relaxed work environment and decent employee discount.

      Cons

      I only got 1-2 shifts a week, so it's not the best opportunity if you're looking to make a lot of money

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    10. 4.0
      Current Employee, more than 3 years

      Great overall if you want to stay a sales associate

      May 27, 2021 - Brand Representative in San Bernardino, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -great environment and coworkers -helpful managers -flexible scheduling -great employee discounts

      Cons

      It is EXTREMELY hard to move up. There is a lot of competition and company politics that go into promotions. It’s great if you want to stay a brand rep/sales associate but difficult if you want a position in management.

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