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Abercrombie & Fitch

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Abercrombie & Fitch

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Abercrombie & Fitch Reviews

Updated Jun 7, 2023

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Found 8,030 of over 8K reviews
3.7
67% Recommend to a Friend
Abercrombie & Fitch Chief Executive Officer Fran Horowitz
85% Approve of CEO

Found 7,890 of over 8K reviews

3.7
67%
Recommend to a Friend
85%
Approve of CEO
Abercrombie & Fitch Chief Executive Officer Fran Horowitz
Fran Horowitz
1,010 Ratings

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Top Review Highlights by Sentiment

Pros
  • "The people are great and it feels like everyone knows each other and actually want to get to know you.(in 607 reviews)
  • "Hours are flexible and there is always someone to cover your shift if needed since they hire so many people.(in 417 reviews)
  • "You usually have pretty great coworkers and it doesn't hurt that you get major discounts on clothes and see all the sale items first(in 282 reviews)
  • "They offer great benefits and you get two week of PTO to use through the year and It really comes in handy.(in 208 reviews)
  • "A&F is a great place to work if you're still in school because of their flexible schedules.(in 189 reviews)
Cons
  • "Low pay and it's hard to get an increase even when you are one of their 'best' salespeople.(in 829 reviews)
  • "Managers don't leave the store until 11 p.m. more than one night a week.(in 449 reviews)
  • "Boring and poor management jabba the hut(in 344 reviews)
  • "They paid minimum wage and when I asked my manager how they did raises and promotions she laughed.(in 221 reviews)
  • "Poor upper management and no work(in 180 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Abercrombie & Fitch and is not affected by filters.

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  1. 5.0
    Former Employee

    Fun place

    Jun 2, 2023 - Cashier in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule if you’re a student.

    Cons

    Discount isn’t very good if you want to shop.

    Be the first to find this review helpful
  2. 4.0
    Current Employee, more than 8 years

    A good place to work

    May 30, 2023 - Senior Digital Product Designer in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working with highly motivated and talented people. It’s also nice to work with a company that offers a diverse set of sub-brands. This keeps the work interesting and challenging because of the type of customers that you are able to design for.

    Cons

    Senior management can be relatively disconnected from the realities and struggles of day to day operations, which puts the ownership of implementing new ways or working solely on individual contributors at lower levels. Working efficiently largely depends on leadership stepping in to improve and implement new process, but this rarely happens. High level changes to operations happens frequently, but leadership getting into the weeds to actually help implement the changes they make does not.

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  4. 3.0
    Current Employee

    Great place to start a career, but needs improvement

    Jun 3, 2023 - Technical Designer in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great salary, benefits and PTO package. Hybrid work schedule. First 5 yrs from entry level have consistent promotion schedule

    Cons

    Terrible work life balance, tech department is chronically understaffed and has more work than can be done in 9-6 day. Brand capitalizes on “inclusive” ads but doesn’t build culture of inclusivity into office culture, then struggle to retain POC employees.

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  5. 3.0
    Current Employee

    2nd shift work life

    May 20, 2023 - Warehouse Seasonal Lead 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay is really good and so are the people. The work itself is easy and enjoyable. Pretty relaxed work environment with good leadership. Benefits and vacations time are also very good.

    Cons

    Higher ups feel very disconnected from the distribution centers. Most quality of life improvement surveys or decisions are tailored more around home office which makes the DCs feel like an afterthought and their implementation poor. Work life balance is difficult. With 10hr shifts, 4 days on and 3 off, it gives you some room but not much. Especially on nights.

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  6. 1.0
    Former Employee

    cult like company

    Jun 7, 2023 - Designer in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    hybrid setting was a nice bonus

    Cons

    extreme cult vibes in this office

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  7. 3.0
    Former Employee, more than 3 years

    Low pay, not great hours, great clothes

    May 31, 2023 - Brand Representative in Santa Ana, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Clothes discount, laidback team members who were fun. Very social place.

    Cons

    Awful schedules, only 4 hrs at a time scattered throughout the weeks.

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  8. 3.0
    Former Employee, more than 3 years

    Drama

    May 31, 2023 - Brand Representative in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Always able to pick-up shifts if needed.

    Cons

    If you're not buddy buddy with managers they will not schedule you. Managers engage in drama between brand reps and stock

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  9. 3.0
    Current Employee

    Its okay

    Jun 1, 2023 - Brand Representative in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible working schedule, evening shifts, day shifts, mid shifts

    Cons

    management is all over the place and scheduling often leaves closing teams undercompensated

    Be the first to find this review helpful
  10. 4.0
    Former Employee

    Good Starter Job

    May 31, 2023 - Keyholder in Bellingham, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Teaches you great customer service skills!

    Cons

    Should pay more - no tips or commission; customers can be awful.

    Continue reading
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  11. 3.0
    Former Employee, more than 5 years

    Store went downhill

    Jun 2, 2023 - Associate in Scottsdale, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Made great friends & loved leadership

    Cons

    Store is trashed now and associates are rude

    Be the first to find this review helpful
Viewing 1 - 10 of 7,890 Reviews
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Abercrombie & Fitch Reviews FAQs

Abercrombie & Fitch has an overall rating of 3.7 out of 5, based on over 8,201 reviews left anonymously by employees. 67% of employees would recommend working at Abercrombie & Fitch to a friend and 54% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Abercrombie & Fitch employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Abercrombie & Fitch. This rating has improved by 2% over the last 12 months.

67% of Abercrombie & Fitch employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Abercrombie & Fitch 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Abercrombie & Fitch to be career development, benefits, coworkers and the cons to be culture, management, compensation.

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Abercrombie & Fitch photo of: A&F Campus in the Morning
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Glassdoor has 8,201 Abercrombie & Fitch reviews submitted anonymously by Abercrombie & Fitch employees. Read employee reviews and ratings on Glassdoor to decide if Abercrombie & Fitch is right for you.