Abercrombie & Fitch Reviews | Glassdoor

Abercrombie & Fitch Reviews

Updated March 23, 2019
5,229 reviews

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3.3
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Abercrombie & Fitch Chief Executive Officer Fran Horowitz
Fran Horowitz
260 Ratings

Employee Reviews

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Pros
  • "Generally the people there were fun to work with" (in 132 reviews)

  • "Nice people and fun work environment" (in 344 reviews)

Cons
More Pros and Cons

  1. "Brand Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Get to change your availability every two weeks

    Cons

    Not a lot to do


  2. "MIT Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager-In-Training
    Former Employee - Manager-In-Training
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch full-time (More than a year)

    Pros

    Learn to be a leader, solve problems faster, work on communication and delegating skills

    Cons

    It's retail..sometimes you don't get the nicest customers

    Advice to Management

    Learn the meanings behind the numbers.. Know your store, what does well and what doesn't. Study the business.

  3. Helpful (1)

    "good beginning retail job"

    StarStarStarStarStar
    Former Employee - Model/Brand Representative in Santa Clara, CA
    Former Employee - Model/Brand Representative in Santa Clara, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch part-time (Less than a year)

    Pros

    good employee discount, enjoyable working with people my age, most managers were nice

    Cons

    could be pretty stressful during busy times because you were expected to assist and talk to every single customer, maintain cleanliness of the rooms, and watch for boosters at the same time

    Advice to Management

    brand representatives are not security guards. there is only so much untrained high school/college-aged students can do to prevent shoplifting so yelling at us for failing to catch someone is pointless. if shoplifting is that big of an issue, hire an actual security guard.


  4. "Good experience"

    StarStarStarStarStar
    Former Employee - Retail Sales Associate in Troy, MI
    Former Employee - Retail Sales Associate in Troy, MI

    I worked at Abercrombie & Fitch part-time (Less than a year)

    Pros

    Company discount, location, and flexibility.

    Cons

    Lack of hours, work and management.


  5. "Great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Representative
    Current Employee - Brand Representative

    I have been working at Abercrombie & Fitch part-time (More than 3 years)

    Pros

    Good people, FULL flexibility with your schedule

    Cons

    they pay you the minimum, many more jobs pay better


  6. Helpful (1)

    "Wonderful store experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Representative in Chicago, IL
    Former Employee - Brand Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Abercrombie & Fitch part-time (More than a year)

    Pros

    Gave me great customer service and retail experience. Made lifelong friends and an had an excellent employee discount!

    Cons

    Corporate was not very clear in communicating with us. Eventually hurt us in the end and our store closed and great employees lost their jobs while bad employees kept theirs.

    Advice to Management

    Recognize who your true hardworking employees are and not just those who are the "brown-noser" type


  7. Helpful (1)

    "Decent first Job"

    StarStarStarStarStar
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Abercrombie & Fitch part-time

    Pros

    Good customers, opportunity for team building,

    Cons

    It can be quite repetitive, just as any minimum wage job

  8. "Great Sales Associate Experience"

    StarStarStarStarStar
    Former Employee - Floor Model
    Former Employee - Floor Model

    I worked at Abercrombie & Fitch part-time (Less than a year)

    Pros

    Good work environment, awesome co-workers, no stress

    Cons

    1. low pay
    2. You might get board when the store's not busy


  9. "Great discounts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Newark, DE
    Current Employee - General Manager in Newark, DE
    Recommends
    Neutral Outlook

    I have been working at Abercrombie & Fitch part-time (More than a year)

    Pros

    The discounts were great. The staff was friendly

    Cons

    Upper management didn’t listen

    Advice to Management

    Listen to the managers. They are there to help make the store better.


  10. Helpful (1)

    "It was fine."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Abercrombie & Fitch part-time

    Pros

    Didn't require any prior retail experience which was nice.

    Cons

    Minimal shifts available and they didn't provide any training at all.