Abercrombie & Fitch Reviews | Glassdoor

Abercrombie & Fitch Reviews

Updated April 19, 2017
928 reviews

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2.0
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Arthur Martinez
72 Ratings

928 Employee Reviews

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Pros
Cons
  • Abercrombie should continue to work on helping associates have a better work-life balance (in 155 reviews)

  • Either hire a separate over-night team for floor sets or pay the associates more money than minimum wage to work until 4am on weeknights (in 406 reviews)

More Pros and Cons

  1. "no hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Representative in Pooler, GA
    Current Employee - Brand Representative in Pooler, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Abercrombie & Fitch (More than a year)

    Pros

    Discounts, People, Clothes, Experience, Store

    Cons

    pay, hours, managers, some customers, management


  2. "Average / Okay for HS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Model in Tampa, FL
    Former Employee - Floor Model in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch part-time (Less than a year)

    Pros

    Money for those in high school and conventionally attractive
    Learn the difference between folding male and female jeans
    Coworkers are also attractive so that's nice

    Cons

    -Closing/opening - why do we have to clean, mop etc. every time we close and open, why can't it just be one of those? what has happened so drastically overnight that we have to mop again in the morning?
    -Doing the sale/clearance will make you want to die
    -I got the flu and couldn't be in public for 5 days as per the advice of my doctor and when I told my supervisor she said, "well you better find someone to cover your shift or you're fired"... I was a part time sales associate on the floor. Ok girl. Thanks. I'll try to feel better.

    Advice to Management

    -Maybe??? IDK??? If your employee has the flu don't threaten to fire them??


  3. "Brand Rep Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Representative in Norfolk, VA
    Current Employee - Brand Representative in Norfolk, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Abercrombie & Fitch part-time (More than a year)

    Pros

    Flexible schedule because you never get hours

    Cons

    Pay is minimum wage with no incentives to sell merchandise, hardly give any hours to part-time employees

    Advice to Management

    Raise pay


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "La plaza mall -A & F"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Impact Associate in McAllen, TX
    Former Employee - Impact Associate in McAllen, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Abercrombie & Fitch part-time (More than 3 years)

    Pros

    availability to work around school or other job schedule

    Cons

    cant move up in the company and not nearly enough hours to support buying the clothes that they force you to pay for. four hour shifts are not worth going to

    Advice to Management

    do not chase customers outside of the store. and notify customers that doors close at 9 and not to shop past 5-10 minutes there a reason the store is open all day. and need to be less lenient for people who don't show up without notifying


  6. "As a worker at Abercrombie and fitch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tampa, FL
    Former Employee - Sales Associate in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch part-time (Less than a year)

    Pros

    The job was a very easy job to do.

    Cons

    They didn't give you enough hours.

    Advice to Management

    Take your job serious


  7. Helpful (1)

    "No work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Winston-Salem, NC
    Former Employee - Assistant Manager in Winston-Salem, NC

    I worked at Abercrombie & Fitch full-time (More than a year)

    Pros

    Great people
    Meeting new people everyday.

    Cons

    Low pay, no work life balance


  8. Helpful (4)

    "Good Benefits are not worth the ignorance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Albany, OH
    Former Employee - Anonymous Employee in New Albany, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch full-time (More than a year)

    Pros

    Good Benefits, Quick path to promotion, Free drinks

    Cons

    Ignorant People (Overheard racist and sexist comments)
    HR does not care
    Pretends to sustainable but isn't
    Pretends to be diverse and inclusive but isn't
    Overworks employees (One coworker stayed till 1am and came back 8:30am)
    Does not respect creative team
    CEO and Leadership is totally out of touch.
    Marketing team is totally out of touch.
    Terrible work life balance.
    Creative team is paid way less than the people who handle money, even though the creative team is who makes the product that earns the money.

    Advice to Management

    CEOs and company leadership need to understand their employees are not as well off as them. At a quarterly meeting one of the company leaders complained of having to fly from Columbus to her house in Michigan every week.

    Also they need to have a stronger sustainability and diversity initiative. They're on this whole social progress kick, but it's all BS marketing. They sold plastic cups to raise money for their sustainability initiatives and I constantly heard coworkers say things that were totally out of line. I felt constantly uncomfortable working there because of how my coworkers lack of respect and cultural insensitivity.


  9. "Distibution Center employeees - Be Very Cautious"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in New Albany, OH
    Former Contractor - Anonymous Contractor in New Albany, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch as a contractor (Less than a year)

    Pros

    - seasonal pay increase
    - free lunch for for about 1 week during the busiest of the peak season
    - daily raffles for about 1 week during the busiest of peak season
    - 4 day work week when there was not mandatory OT

    Cons

    -inconsistent hours - during the busiest of the peak we worked 5 x 11hr days, before and after that, we did not get 40hrs a week
    - inconsistent start and finish times - we started as early as 4:45am during peak and also as late as 8am
    - you will not get 40/hrs a week every week
    - you have to call in every night to see what time you start work the next day
    - micro managing is the the norm here
    - short breaks - only a 20 minute break, and a 25 minute break on an 11 hour shift. even less break time on 10 hours or less
    - Abercrombie is failing as a company. The company has reported 15 straight quarters of sales decline
    - They staff the DC much like they staff their stores. Lots of young white people are managers and supervisors. There are about 26 managers and supervisors, and all but 2 are white. There is diversity among the actual people doing the 'grunt' work though.


  10. "Brand Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Representative in Coralville, IA
    Former Employee - Brand Representative in Coralville, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch part-time (Less than a year)

    Pros

    Discount on clothes--regularly 30% but AAA discount is 50%
    Some coworkers were nice
    Overall really chill job--not really much to do and not really much expected of you

    Cons

    Some coworkers were horrible--typical snotty Abercrombie stereotype is real
    Hours were all over the place. I had my hours set at 30/week; sometimes only got 9/week, sometimes got almost 40/week.
    They have this "call-in" system where you're basically on call. An hour before your shift you have to call in and see if you're needed to work or not. This makes sense for a hospital, not for a clothing retailer that's potentially near shutting its doors.
    Store management was ridiculous. Manager threatened to write me up for no reason whatsoever except for the fact that I didn't agree with their opinion about a non-work-related topic.
    Not much is expected of you and it's really laid back, but the boredom and slowness of the store is often unbearable.
    No benefits--not that I needed any.
    The music and the infamous smell of Fierce will kill you

    Advice to Management

    So much to say but one thing sticks out: Get rid of the call-in system. It's ludicrous for a clothing retailer.


  11. "Impact team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Impact Team Member in Washington, DC
    Former Employee - Impact Team Member in Washington, DC

    I worked at Abercrombie & Fitch part-time (Less than a year)

    Pros

    Flexible hours and schedule, generally friendly atmosphere

    Cons

    "uniform" they require you to buy, discount isnt great, clothing sizes not inclusive

    Advice to Management

    If someone applies to work in the back of the house and is hired as such dont make them work up front



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