Abercrombie & Fitch Reviews | Glassdoor

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Abercrombie & Fitch Reviews

Updated January 20, 2018
1,764 reviews

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3.0
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Abercrombie & Fitch Chief Executive Officer Fran Horowitz
Fran Horowitz
23 Ratings

1,764 Employee Reviews

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Pros
Cons
  • Tough work life balance with long work hours (in 175 reviews)

  • You get paid minimum wage for a job that you actually have to do a lot for (in 437 reviews)

More Pros and Cons

  1. "Leadership qualities required, must develop ability to multitask and manage a team."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Pittsfield, MI
    Current Employee - Assistant Manager in Pittsfield, MI
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Abercrombie & Fitch full-time (Less than a year)

    Pros

    You learn how to run a business with hands on experience from crunching the numbers to front of the store customer service, to managing a team, to visual merchandising.

    Cons

    Not a good job for introverts or people who like the quiet life. You’re around people constantly.
    Retail hours— you’ll rarely have more than one day off in a row. You get two days a week, just not in a row. You’ll
    Often close one day and open the next. Closing shifts end either at 10/11pm. Opening hours from 8/9 depending on whether or not it’s the holidays. You’ll only know your schedule for the next week at Friday, 5pm, thats when it’s finalized. Updates can be, for lack of a better word, hell, depending on whether or not you were scheduled enough people to help you, your own experience at doing them and your ability to stay organized.

    Advice to Management

    The part time employees would be most likely to remain loyal if raises were possible depending on experience and work ethic. This is something they frequently mention and something that would lower the turnover. This also makes the managers’ lives easier because so much time and energy is spent on recruiting and training new staff. It is constant.


  2. "So, so"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Model/Sales Associate in New York, NY
    Former Employee - Model/Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch part-time (More than 3 years)

    Pros

    Flexible hours. Only had to work once a month to keep your job. Used to be good pay in comparison to minimum wage. Good for college students that want a little extra cash on the side, or when they’re home on break. Free clothes. You get an outfit to start, models get to borrow clothes, although I think they did away with models now. Very laid back, a lot of college aged people working there. Creates a clubby atmosphere for the customer. Like it’s the place to be at all times because of people bopping to the music and greeting everyone extra chipper.

    Cons

    Rude managers. Young, 22 or so. Very nasty attitudes, don’t care about employees. They hire more people than hours available. Dealt with managers that were unfair. Really had to be a part of the “cool crowd” if you wanted any special treatment although against company policy. I was a model but I could see how bad they treated non “models” or people not in cash.

    Advice to Management

    Should stop treating your friends better than everyone else. Just because someone is a “model” or in cash doesn’t make them any better than visual or stock. Should consider letting people move up in the company that show dedication to the company, by becoming lead or even managers, eventhough someone doesn’t have a 4 yr degree some of your managers were incompetent and couldn’t handle simple tasks and people you deemed were unworthy simply because they didn’t have a bachelors degree were much better suited because they had been around a few years and in other retail positions. Really should rethink the qualifications.

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Abercrombie & Fitch part-time

    Pros

    Easy going and laid back job for a full time student

    Cons

    I never felt challenged. The work was often very boring and tedious also low pay.

    Advice to Management

    n/a


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Abercrombie & Fitch part-time

    Pros

    - Good energy and positive reaffirmation

    Cons

    - Bad Customer Service and lighting

    Advice to Management

    N/A


  5. "Abercrombie is a good job for any student trying to make extra money, especially during the holidays."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Associate in Dunwoody, GA
    Current Employee - Stock Associate in Dunwoody, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Abercrombie & Fitch part-time (Less than a year)

    Pros

    Abercrombie is an easy to learn and get started on working on projects and tasks given to stock associates and brand representatives.

    Cons

    Abercrombie offers low pay to start which is minimum wage and it offers no raises, only if you become a manger.


  6. "It’s a decent first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Representative in Cleveland, OH
    Current Employee - Brand Representative in Cleveland, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Abercrombie & Fitch (More than a year)

    Pros

    It was good for building certain skills if you want to pursue a career in retail.

    Cons

    Hours are super scarce and giving on strictly based on favoritism.

    Advice to Management

    Dish out hours evenly otherwise you will have a store with 4 managers and 3 associates .


  7. "Part time job at A&F"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Abercrombie & Fitch part-time

    Pros

    - Good first job
    - Learned to operate POS systems
    - Mostly young ppl working there

    Cons

    - Bad hours
    - Management is unorganized
    - Rude customers

  8. "Nothing bad to say, nothing amazing to say"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Enjoyable work environment (minus management). I learned I had a love for retail through this position, but if you don’t like drama...stay away!

    Cons

    The biggest con with Abercrombie and Fitch was that the people they hire for higher positions are not always the best.

    Advice to Management

    I enjoyed my time at A&F but was happy I wasn’t there long mostly because of the maturity level of management. The drama between the supervisors was shocking and it divided the whole team. Aside from the lucky few (like myself) who made sure to stay out of it.


  9. "Stock Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate in San Diego, CA
    Former Employee - Stock Associate in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch part-time (Less than a year)

    Pros

    Pretty flexible with your schedule

    Cons

    Didn't really schedule you at all much and shifts would be gone super quick.


  10. "Model"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Job was not hard at all

    Cons

    Job was very boring if you are not interested in just standing and greeting.

    Advice to Management

    Hire less for appearance and more for quality of individual.


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