Abercrombie & Fitch Reviews | Glassdoor

Abercrombie & Fitch Reviews

Updated June 20, 2017
1,656 reviews

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2.9
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Fran Horowitz
1 Rating

1,656 Employee Reviews

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Pros
Cons
  • Abercrombie should continue to work on helping associates have a better work-life balance (in 156 reviews)

  • Either hire a separate over-night team for floor sets or pay the associates more money than minimum wage to work until 4am on weeknights (in 408 reviews)

More Pros and Cons

  1. "A good job to have for about 1 year"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Lead in Whitehall, PA
    Former Employee - Stock Lead in Whitehall, PA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Abercrombie & Fitch full-time (More than a year)

    Pros

    -lots of work to keep you busy
    -fun environment, you can listen to music in the stockroom
    -don't have to deal with customers all the time

    Cons

    -sometimes there would be too much shipment that we couldn't get done
    -some managers would over stress about things
    -no room for advancement unless you have a college degree

    Advice to Management

    Lose the requirement for a Bachelor's degree to be a manager because it has nothing to do with whether a manager will be competent or not.


  2. Helpful (1)

    "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Grand Rapids, MI
    Former Employee - Assistant Manager in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch full-time (More than a year)

    Pros

    Fun work environment, learned how to manage a store, the employee discount was pretty good, and learning merchandising/floor sets was fun. If you stick out working in stores long enough and you really love the company the opportunities can be really cool. My friend works in China now on the new stores team! But she had to deal with managing an AnF kids for a long time before this opportunity arose. I did have insurance when I worked here, which was the only time in my life that I had insurance. The company itself has seemed to improve since Mike Jeffries stepped down from the CEO role.

    Cons

    Terrible pay, hard to move up, having to deal with bad associates (no call/no shows), the worst hours, having to work holidays, not able to work over time. A lot of times DM's and RM's make promises they can't keep. I know one manager who has been the SM for the same store for 3 years because she can't move. Being at a store for that long in the same position isn't ever good.

    Advice to Management

    The managers need to be paid more. Also, corporate does a lot of hand-holding. I work part time at Gap now, and their managers have way more freedom when it comes to how the store looks.

  3. "Sales Associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at Abercrombie & Fitch part-time (Less than a year)

    Pros

    Strong family like network between yourself and your coworkers if you manage it well. There are lots of opportunities to prove yourself and work your way up in the company.

    Cons

    Not many hours.
    Deal with a lot of unhappy customers who are unable to speak english.

    Advice to Management

    None


  4. ""Brand-Representative" in the store"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Model/Brand Representative in New York, NY
    Former Employee - Model/Brand Representative in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch part-time (More than a year)

    Pros

    Flexibility with your work schedule. If you're unable to work one day you can usually almost always give your shift away.

    Most everyone is the same age as you so you have the opportunity to make friends

    Cons

    Store management is only 2-3 years older than the brand representatives are and spend a lot of time scolding brand representatives for the way they're wearing their clothing or talking to other employees, but spend most of their time talking to their favorite employees and chatting with other managers.

    Nothing to do in the store except for walking around folding clothes and "helping" customers which can get boring because most customers are just looking and when there are no customers to help management will still tell you to go "help" a customer which just annoys the customers. It's like management has never shopped in a store themselves before and don't understand that it's annoying to have a store employee walk behind you as you try to just shop.

    Advice to Management

    Understand a better way to run the store rather than what looks good on paper.


  5. "Builds Appreciation for Retail Workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Representative in Atlanta, GA
    Former Employee - Brand Representative in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch part-time (Less than a year)

    Pros

    A great place to work on interpersonal and customer service skills.
    Provides flexible work hours, with opportunities to work as much or as little as you'd like.

    Cons

    Typically has pretty terrible management when it comes to maturity and professionalism.
    You will be responsible for picking up the slack of others.

    Advice to Management

    Be sure to only reward employees who are deserving of award and acknowledgment, rather than by favorites. Your employees will pick up on this and it will reduce associate morale.


  6. "Average Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    Former Employee - Stock Associate in Orlando, FL
    Former Employee - Stock Associate in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch part-time (Less than a year)

    Pros

    It's a fun environment, I didn't have trouble finding shifts to work, and I only had to go through one interview to get the job.

    Cons

    The pay wasn't nearly enough to keep me working there, and the benefits weren't very great either - although I was only a part time worker there.

    Advice to Management

    The managers could have been more serious about their job. Sometimes they would spend a lot of time just talking, and (as a stockroom worker), it seemed a little disorganized when I came in to work some days.


  7. "Part-time stock associate"

    Star Star Star Star Star
    Former Employee - Stock Associate in New Albany, OH
    Former Employee - Stock Associate in New Albany, OH

    I worked at Abercrombie & Fitch (Less than a year)

    Pros

    Made some good friends there.

    Cons

    Very unprofessional management team there.

  8. "Assistant manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assist Manager in New York, NY
    Former Employee - Assist Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch full-time (More than a year)

    Pros

    Good environment , fun, motivated, employee discount, good for beginners, learning a lot of stuffs in retail industry , quick learning process, good working space

    Cons

    Little pay, employee qualities, limited ability, not enough benefit , management team are not at the same level, career path is not motivated enough, hard to get promoted to high level corporate positions


  9. "Brand Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Representative in San Diego, CA
    Current Employee - Brand Representative in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Abercrombie & Fitch part-time

    Pros

    - nice co workers
    -nice managers

    Cons

    - not enough hours, hardly get any. get 4 hours once every 2 weeks
    -boring

    Advice to Management

    give more hours


  10. "MIT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager In Training (MIT) in Oklahoma City, OK
    Former Employee - Manager In Training (MIT) in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Abercrombie & Fitch full-time (More than a year)

    Pros

    You get to be dressed relaxed, while stylish! Outside that maybe the discount? Overall it's ok, not the greatest. Stay at least until you find something better!

    Cons

    1. Nonsense updates. 2. Marketing changes too often. This means you take down signs that took all dang day to find the day before, only to change it again the next day! 3. A&F loves to hire college staff and pay them minimum wage. This results in a slew of no call/no shows, late employees, and apathetic ones. You'll find maybe two solid workers, the rest are awful! 4. Working weekends all the time/holidays are a nightmare!

    Advice to Management

    Like they'll really listen. 😒


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