Abercrombie & Fitch Reviews | Glassdoor

Abercrombie & Fitch Reviews

Updated April 24, 2017
4,257 reviews

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4,257 Employee Reviews

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Pros
Cons
  • Abercrombie should continue to work on helping associates have a better work-life balance (in 155 reviews)

  • Either hire a separate over-night team for floor sets or pay the associates more money than minimum wage to work until 4am on weeknights (in 406 reviews)

More Pros and Cons

  1. "Casual enviornment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in New York, NY
    Former Employee - Assistant Manager in New York, NY
    Neutral Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch full-time (Less than a year)

    Pros

    Fun and casual environment, a plus if you like the Abercrombie clothes to begin with, diverse set of work duties, attracts mostly fun co-workers depending on location, decent employee discounts.

    Cons

    Low pay compared to other jobs in the field, not much of a pay raise when moving up, can be too casual and inconsistent with workplace professionalism and values, workplace culture can be a double edge sword- while fun it can be prone to pettiness and unchecked favoritism, a negative if your are not "aber" enough, and hasn't completely shed its infamous "aber" culture a la the days of Michael Jefferies.

    Advice to Management

    Really double down on your efforts to shift the Abercrombie culture and image, instead of going half way. Truly commit to the changes and scrap the awful old ways of Abercrombie thinking that still remain. Actually lead by example and commit to your new policies and focus on professionalism. No exceptions. Learn a thing or two from other more successful fashion retailers, especially the culture. Actually say some positive things to your representatives, not just the ones you personally like. Too much redirection, not enough reinforcement. Make sure all of management is on the same page, consistency is key. Focus on recruiting quality candidates not just the "aber" looking ones. Even better, scrap the ineffective recruiting process altogether and start from scratch.


  2. "no hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Representative in Pooler, GA
    Current Employee - Brand Representative in Pooler, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Abercrombie & Fitch (More than a year)

    Pros

    Discounts, People, Clothes, Experience, Store

    Cons

    pay, hours, managers, some customers, management


  3. Helpful (1)

    "They preach diversity but discriminate on looks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Phoenix, AZ
    Former Employee - Store Manager in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch full-time (More than a year)

    Pros

    Fast-track for promotion. Great first management job where you can learn many transferrable skills. Energetic atmosphere.

    Cons

    Literally have to discriminate based on looks for the model position. Performance rating as a Store Manager is strongly based on how many good looking people you have on your team. Compensation is not commensurate with work load. the feeling in the store is often stressed due to sales goals, store sets or DM/RM visits.

    Advice to Management

    It would be wonderful to pay people what they're worth, especially considering the amount of work and responsibility placed on managers' shoulders. Relax on the hiring for looks! It puts managers in a very difficult position, especially when presented with an interviewee perfectly suited for the role apart from their appearance.


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  5. "Average / Okay for HS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Model in Tampa, FL
    Former Employee - Floor Model in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch part-time (Less than a year)

    Pros

    Money for those in high school and conventionally attractive
    Learn the difference between folding male and female jeans
    Coworkers are also attractive so that's nice

    Cons

    -Closing/opening - why do we have to clean, mop etc. every time we close and open, why can't it just be one of those? what has happened so drastically overnight that we have to mop again in the morning?
    -Doing the sale/clearance will make you want to die
    -I got the flu and couldn't be in public for 5 days as per the advice of my doctor and when I told my supervisor she said, "well you better find someone to cover your shift or you're fired"... I was a part time sales associate on the floor. Ok girl. Thanks. I'll try to feel better.

    Advice to Management

    -Maybe??? IDK??? If your employee has the flu don't threaten to fire them??


  6. "Awesome managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Model/Brand Representative in Gilroy, CA
    Former Employee - Model/Brand Representative in Gilroy, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Abercrombie & Fitch part-time (More than a year)

    Pros

    Great staff and most managers are very laid-back.

    Cons

    High turnover rate and no benefits.


  7. "Brand Rep Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Representative in Norfolk, VA
    Current Employee - Brand Representative in Norfolk, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Abercrombie & Fitch part-time (More than a year)

    Pros

    Flexible schedule because you never get hours

    Cons

    Pay is minimum wage with no incentives to sell merchandise, hardly give any hours to part-time employees

    Advice to Management

    Raise pay


  8. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Miami, FL
    Current Employee - Assistant Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Abercrombie & Fitch full-time (More than a year)

    Pros

    Fun environment to work in and the discount is nice

    Cons

    No work-life balance. Underpaid. Difficult to move up the higher you become a manager


  9. "DTC Marketing Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Columbus, OH
    Current Employee - Analyst in Columbus, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Abercrombie & Fitch full-time (More than a year)

    Pros

    Awesome culture and values
    Great place to work out of college
    Young fun environment

    Cons

    Managers lack experience
    Sometimes not very structured
    Laid a lot of good people off


  10. "Good,fun place but low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tallahassee, FL
    Former Employee - Sales Associate in Tallahassee, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Abercrombie & Fitch part-time (More than a year)

    Pros

    FLEXIBLE AND FUN, cool work atmosphere

    Cons

    Low pay and can get pretty boring

    Advice to Management

    Good job with choosing good managers, pay more


  11. "Assistant Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Leesburg, VA
    Former Employee - Assistant Store Manager in Leesburg, VA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Abercrombie & Fitch full-time (Less than a year)

    Pros

    Friendly, upbeat environment, responsibility, growth potential

    Cons

    Not very flexible, non-conventional hours, mostly managing high school kids

    Advice to Management

    Despite what many people say, working at Abercrombie was a good experience for me. I was the assistant store manager at a high-volume outlet store, so things were really never boring. If you work hard and show you're interested, you'll get noticed and promoted very quickly. You'll be given a lot of responsibility, which is wonderful learning experience for anyone interested in management. I left for family reasons, and am now doing something unrelated to this type of fast-retail.


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