Abercrombie & Fitch Reviews | Glassdoor

Abercrombie & Fitch Reviews

Updated September 21, 2017
4,493 reviews

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4,493 Employee Reviews

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Pros
Cons
  • Work life balance is not a thing with this company (in 164 reviews)

  • It pays minimum wage which is hard to make any decent amount of money (in 420 reviews)

More Pros and Cons

  1. "disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Kennesaw, GA
    Current Employee - Manager in Kennesaw, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Depending on who you work with you can have a great time. Same goes for who you report to. They can make or break your career.

    Cons

    The downsides are: the pay isn't competitive with simalar companies, promotions are mostly based on looks and not experience and stores do do not recieve enough resources

    Advice to Management

    Value your people over profits


  2. "MIT Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Houston, TX
    Former Employee - Assistant Store Manager in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    get to wear jeans and a t-shirt, get to work with good looking people who are around eighteen to twenty two

    Cons

    have to work in a mall, very unprofessional, treat employees like employees not people, folding clothes all day every day sucks

    Advice to Management

    treat empolyees like people not just employees, could recruit the quality of people expected from this brand if did not pay the models minimum wage when other stores pay more

  3. "Good Job for a high schooler"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Impact Team Member in Columbus, GA
    Former Employee - Impact Team Member in Columbus, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Clothes are very expensive so it is nice to to get a discount on clothes. The environment is also kind of a cool place to work.

    Cons

    Clothes are too expensive for you to buy on your "salary". They want you to dress similiar to their style of clothing. The environment can get annoying after a while. The smell, lighting and loud music gets old to you. Not enough hours.

    Advice to Management

    Hire less impacters. Too many impacters work in one store. therefore its hard to get hours when you need them


  4. Helpful (1)

    "Prepare to compromise your moral and ethical character"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great benefits and perks. From a District Manager standpoint, work-life balance is average. Big discount on company merchandise. Great insurance package.

    Cons

    Morally, this is a horrible place to work. Hiring and promotions are based on appearance, and not job performance. The company has antiquated technology and extremely poor communication.

    Advice to Management

    This is difficult because the main problems are associated with the culture of the company. If the company was more traditional in some of their practices, then retention and job satisfaction would not be so low.


  5. Helpful (1)

    "Use You and Then They Throw You Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Modesto, CA
    Former Employee - Sales Associate in Modesto, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Gives young people a chance to get some job experience.

    Cons

    Only employ people who meet a certain look or appearance.

    They use most employees as a means to draw in new customers. New pretty/attractive associates draw in customers of the opposite sex. When the associate does not seem to be a draw, they no longer schedule hours. At that point, they simply let the associate go without any formal lay-off process. This happened to an acquaintance of mine and I find this company to be a complete disgrace in the way it treats its most valuable resource.

    Advice to Management

    A company's most important asset is its personnel. Try treating yours with some dignity and respect. Otherwise, I see your company going completely under within a few years.


  6. Helpful (3)

    "1 Year Tops"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in New York, NY
    Current Employee - Store Manager in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Store management experience looks good on a resume no matter how horrible the company is
    - casual work attire
    - Can be very rewarding under certain conditions

    Cons

    - Company is failing. MJ refuses to admit that he may be wrong or adjust his business strategy for the changes in the economy. While other retailers are slashing prices and increasing customer service A&F is cutting hours and putting more pressure on the already overworked store level management.
    -People are considered to be this company's "greatest asset" but are generally treated like garbage. Managers are moved all over the country depending on where the greatest need is which is generally the northeast due high turnover due to the high cost of living and incredibly low pay. If you turn down transfers you end up being blacklisted and prevented from future promotions.
    -TERRIBLE PAY. When you love your job pay is not much of a factor and for me that as true for several years. After a while, you realize that your yearly salary is easily made in your store on one good saturday in June. A&F's pay is definitely not competitive by any stretch of the imagination.
    - Very little work-life balance. Company has a culture of ridiculous expectations and doesn't really care how you make them happen as long as you come in on hours. Since you are the only employee in the store whose hours don't count it usually means that the store manager works an incredible amount of hours every week just to keep up.

    Advice to Management

    Quit while you are ahead. As long as A&F continues to treat it's employees so poorly it will never be successful in this new economy. Continue to expand internationally.


  7. "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Discounted clothes if you like a&f. Nice home office.

    Cons

    No work life balance. Unfair Job bidding system. It is a cult like environment.

    Advice to Management

    It is not diversity if everyone has to try to be the same. If you are going to have a strong company culture, don't make it so strong that it stifles individual creativity that can be a contribution to the business.

  8. "Worked my ass off..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Bellevue, WA
    Former Employee - Store Manager in Bellevue, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people, that's it. The relationships that I made while working at A&F were awesome. They pride themselves on hiring cool, fun-loving people.

    Cons

    Value system is completely off. I still can't believe the importance that is placed on looks with this company. I was made to take pictures of my employees, so that my boss and his colleagues could talk about each other's staff (their LOOKS) on a conference call. I was to be disciplined if they did not approve five boys and five girls I had hired.

    Advice to Management

    I realize A&F has high standards so that they can seperate themselves from the competition, but listen to your lower management, don' t scold them like little children, and take the approach that things are never good enough.


  9. "Part-Time employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Garden City, NY
    Former Employee - Anonymous Employee in Garden City, NY
    Doesn't Recommend

    Pros

    Discounts are pretty much the only general perk. Everything else doesnt hold a candle to getting paid seven dollars an hour. the people are pretty cool and customers are engaging.

    Cons

    Management is poor and there is no opportunity to break from the stretch of seven dollars an hours. what is one to do?

    Advice to Management

    Actually like your job and that will reflect down upon the rest of the staff and the general morale of the team


  10. "High School!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Representative in Allentown, PA
    Former Employee - Brand Representative in Allentown, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    30% discount off of the clothes at Abercrombie & Fitch and Abercrombie Kids. If you're in high school or college, you work with people that are your age.

    Cons

    It is like high school. Very gossipy and catty. If you are serious about your job, this is not the place to work.

    Advice to Management

    Show more respect to your employees. At my store, the manages went out partying with some of the employees- and those employees usually got raises and more hours, which is not fair.


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