Abercrombie & Fitch Reviews | Glassdoor

Abercrombie & Fitch Reviews

Updated August 22, 2017
1,795 reviews

Filter

Filter

Current Employees

1,795 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work life balance is not a thing with this company (in 162 reviews)

  • They pay minimum wage like a lot of teen retail stores (in 413 reviews)

More Pros and Cons

  1. "Easy Part-Time Job, No Company Raises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Stylist
    Current Employee - Visual Stylist
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Abercrombie & Fitch part-time (More than 5 years)

    Pros

    Easy job. It's customer service based so you can't really have a bad day, the type of customers you receive are other snobby or international.

    Cons

    Worked there for 5 years, no raises and minimum wage. I should've left but when the company was ran differently, I made many great friends.


  2. "Good job for college students but not good for the long run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Representative in New York, NY
    Current Employee - Brand Representative in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Abercrombie & Fitch part-time (More than a year)

    Pros

    You get 50% off now on their clothes

    Cons

    For the amount of work you do there is no ladder you can climb and the pay is terrible.

  3. "Great Experience"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Abercrombie & Fitch part-time

    Pros

    I made great friends and enjoyed a flexible working environment.

    Cons

    It's a retail position, and there are great customers and customers that are challenging to service.

    Advice to Management

    Keep up the great work.


  4. "Great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook

    Pros

    always opportunities to work more hours

    Cons

    you smell, flip flops, youre really just a number

    Advice to Management

    hire more qualified managers


  5. "Great for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Abercrombie & Fitch full-time (More than a year)

    Pros

    - Discount
    - Learning to run a million dollar store
    - Hours okay
    - Not too much pressure

    If you're just graduating and need time to figure out your next step but make a decent starting salary, this position is great.

    Cons

    - Catty managers
    - Upper management doesn't really motivate you
    - Upper management picks favorites

    Advice to Management

    Even though the company is trying to revamp, you can really tell where they get the rumors from. Managers from different stores will stand around on the phone gossiping about upper management and leave lower management to basically run house.

    More motivation and incentives from upper management would be appreciated.


  6. Helpful (2)

    "Trouble at the Top"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New Albany, OH
    Current Employee - Anonymous Employee in New Albany, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Abercrombie & Fitch (More than a year)

    Pros

    Benefits and High Salary
    Valuable Technology

    Cons

    No amount of money is worth the extended abuse of management. I was removed from under my former supervisor after I brought allegations of verbal and emotional abuse against her. They "reassigned me" but that doesn't help the incoming employees who will undoubtably undergone the same things. Another co-worker suffers abuse on a daily basis. She was told they'd look into it. To my knowledge they spoke with the manager and since she has gotten better at harassing employees privately with less witnesses than before. I was told to not interfere with the management training and that this was just a difference of opinions. My coworker was told the same thing. Unfortunately, I'm stuck under contract I signed under false pretenses. But that's why they recruit young. Watch out universities. The problem at hand is poor/untrained management and residual "bro-club" leftover from Jeffries day. Someone on another review said "culture filters from top". That is extremely true and the problem starts in corporate. Recently, they laid off 150 employees from headquarters. Some of which were employees who spoke out against management and their abuse. A lot of management is still leftover from the Mike Jeffries day if that gives you an idea of the environment I work under daily.

    Advice to Management

    Victims of abuse will feel outcasted and ostracized. Often they will not be able to speak up because of the structure and culture you have created there. In fact, I didn't feel I could speak up because my supervisor told me she was close with the two department heads and they had already discussed me and that I needed to make changes. No one would help me. You did nothing for me in spite of multiple meetings with HR where I carefully documented instenses of abuse. You're doing nothing for my friends receiving the same abuse. And now my peers have decided that nothing will be done so they refuse to speak up. They will ride out their contract because they are unable to pay the heavy fees attached to it. My advice? Clean house. Stand by your word. Actually do what you say you're going to do.


  7. "5 stars all around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Planner in Columbus, OH
    Current Employee - Planner in Columbus, OH

    I have been working at Abercrombie & Fitch full-time (Less than a year)

    Pros

    excellent place to build a career. lots of opportunity to grow. excellent culture. lots of opportunities to impact the business. competitive pay.

    Cons

    struggling brand image but they are working on that.

  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Abercrombie & Fitch full-time

    Pros

    -Lead a team from anywhere of 20 to 120 people, depending on the size of the store.
    -Friendly co-workers.

    Cons

    -Unqualified upper management that got to where they are based on their looks or friendliness anywhere from 10 to 5 years ago when the company was at it's peak and it's shallowest morally
    -Constant drama, because everyone is always so young

    Advice to Management

    -Promote and hire based on qualifications
    -Fire bad management when needed to early on, instead of keeping bad management for the sake of turnover


  9. "Honestly, it's not bad like people think"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Abercrombie & Fitch full-time (Less than a year)

    Pros

    The path the company is going. the outdoors-y, traditional values. The charities they support. It's not like the old abercrombie, you're hired based on talent and personality not looks.

    Cons

    Pay could be more for full-time and especially part-time


  10. "Aber crombie and Fitch employment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Abercrombie & Fitch part-time

    Pros

    Discount can make items lowered to regular price.

    Cons

    Low pay (min wage), overnight shifts, bad scheduling system/website. Discount cannot be used on sales items nor online. Management is overworked and always stressed. High turnover for both associates and management.


Showing 1,795 of 4,471 reviews
Reset Filters