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About Reviews

Updated July 3, 2017
69 reviews

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3.3
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Neil Vogel
36 Ratings

69 Employee Reviews

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Pros
  • Work from home and you set your own hours (in 10 reviews)

  • What I love the most is that they really honor work-life balance (in 9 reviews)

Cons
  • High turnover, people aren't happy here (in 4 reviews)

  • Certain members of the Senior Management team are not qualified for their positions (in 4 reviews)

More Pros and Cons

  1. "Nice work if you can get it"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Freelance Writer in New York, NY
    Former Employee - Freelance Writer in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at About full-time (Less than a year)

    Pros

    I worked as a remote freelance writer and editor for About.com for nearly a year. As a freelancing position, the pay was pretty great, and we were paid weekly. I had consistent work (40 hours a week, every week). They even offer a benefits package to freelancers, though I didn't opt in. Pretty unheard of in the world of freelancing!

    In my experience, About.com was organized and efficient. Their support team is fantastic, and it empowers writers to solve their problems instead of bugging the editors.

    About.com truly cares about their freelancers, as evidenced by compensation and benefits. I couldn't have asked for a better freelancing experience.

    Cons

    Work is project- and budget-based. Unfortunately, that's the nature of freelancing!


  2. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in New York, NY
    Former Employee - Project Manager in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at About full-time (More than 3 years)

    Pros

    Really fun, exciting and growing company/website.

    Cons

    Things may have changed since, but the senior management left a little to be desired.

  3. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at About full-time

    Pros

    Great work-life balance. Good people, nice place to work on a daily basis. The company is growing now (after years of decline) and the energy is good.

    Cons

    Working at a 20 year old media company means that you have a lot of legacy content and legacy systems. That's being phased out, and it's getting better by the day

    Advice to Management

    No real advice to management at the moment but I need to hit the 20 word minimum


  4. "A good place to work and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I have been working at About full-time (More than 10 years)

    Pros

    They have no problem promoting from within. You can easily have multiple roles during your career here. They have some really great site reliability and dev teams. Kitchen is well stocked.

    Cons

    Office is located in Times Square. They have trouble retaining talent lately. Teams can be a little too lean. Parent company is getting a little more hands-on. Not big fans of a working from home regularly.

    Advice to Management

    Hire more support and engineering talent.


  5. Helpful (2)

    "Good, not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager - Business Analytics in New York, NY
    Former Employee - Senior Manager - Business Analytics in New York, NY
    Positive Outlook
    Approves of CEO

    I worked at About full-time (More than a year)

    Pros

    - Work life balance is good
    - Willingness to invest in product and take necessary risks to pivot the company and business
    - fun happy hours and parties (outgoing and friendly coworkers)
    - minimal to no drama in the office. Everyone works well together as a team
    - The company maintains a strong market position despite tough challenges in a tough industry

    Cons

    - High turnover, people aren't happy here
    - The quality of your professional experience at About.com will vary greatly depending on who your manager or exec is. Expectations may or may not be realistic
    - Limited upward career path. They're content with status quo (in terms of org structure)
    - The lack of willingness to invest in the reporting and business intelligence function means you have to fly blind sometimes as a business owner.
    - The year-end performance calibration process is poor/broken. Some teams have highly inflated reviews (and thus inflated titles and comps), while other teams are deflated.


  6. "Fashion Expert"

    StarStarStarStarStar
    Current Employee - Freelance Writer in New York, NY
    Current Employee - Freelance Writer in New York, NY

    I have been working at About part-time (More than a year)

    Pros

    Flexible hours, creative work and great management via email from editors.

    Cons

    Pay can vary from month to month depending on page views.


  7. Helpful (7)

    "Crap company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freelance Writer in New York, NY
    Current Employee - Freelance Writer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at About part-time (More than 10 years)

    Pros

    None none none none none none none none none zilch nada absolutely no prod whatsoever none none none none none none

    Cons

    Very poor pay. Writers are supporting full time staff and fancy offices and do not even get paid enough in a month to buy groceries.

    Advice to Management

    Stop paying writers less than minimum wage

  8. "Excellent work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at About full-time (More than 5 years)

    Pros

    I've heard that unlimited vacation is a ploy to keep people from using a significant amount of vacation, but I've found that people use it, management is fine with it, and that everyone seems happy with it.

    Cons

    Turnover has been high in the past year and I keep hearing complaints of morale being down.

    Management has not properly addressed concerns about low morale.

    Advice to Management

    Take the low morale situation more seriously.


  9. Helpful (5)

    "Do Not Work Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at About full-time (More than a year)

    Pros

    Snacks, work at home whenever you like. That's about it. Now I'll add some words to meet the twenty word minimum.

    Cons

    -Underpay their staff.
    -Benefits are not good.
    -Moral is at an all time low because they cannot retain employees.
    -Atmosphere is cliquish and territorial.
    -CEO is an immature man child.
    -No opportunity to grow or move up in your position.

    There are plenty of other opportunities in this city, don't settle for About.com.

    Advice to Management

    Remember, your staff is not disposable. Take care of your employees or they'll leave to find a company that will.


  10. "Best work/life balance I've come across"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at About full-time

    Pros

    About has been around the block and they understand that happy/fulfilled employees have lives outside the office. There are great "perks': strong benefits, free food, frequent parties, unlimited time off, and complex problems. Great people, too.

    Cons

    Bureaucracy for companies of About's age is always a possible issue, but considering About's age, there is surprising flexibility and speed. There have been changes afoot in the company's efforts to stay relevant that have left some with a fear of company stability.

    Advice to Management

    Extensive communication of changes in the company's direction as well as the efficacy of those changes could help to assuage some of the fear of the unknown.


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