Abt Reviews | Glassdoor

Abt Reviews

Updated September 30, 2018
88 reviews

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3.5
StarStarStarStarStar
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Mike, Ricky, Jon & Billy Abt
39 Ratings

88 Employee Reviews

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Pros
  • "Owners are awesome, pay is good, benefits are good also" (in 7 reviews)

  • "I thought it was a great place to work" (in 7 reviews)

Cons
  • "When let go, you will be told "it's not working out" no other reason is given" (in 4 reviews)

  • "They have a lot of favoritism and I'm talking about family wise" (in 2 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Glenview, IL
    Current Employee - Sales in Glenview, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Abt full-time (More than 3 years)

    Pros

    Love the family vibe!

    Cons

    Nothing to complain about :)


  2. Helpful (1)

    "What happened?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Abt full-time (More than 3 years)

    Pros

    Good training, good employee discount

    Cons

    Little work/life balance, pay could be better, management, lack of communication, overly expensive health insurance

    Advice to Management

    The morale went downhill after Mr. Abt passed away, mainly because four people trying to run a company creates a lot of issues. Management is of almost no help and needs to start having employees’ backs instead of nickel and diming their “bonus” funds at every opportunity. That doesn’t keep morale high. And don’t send them “anonymous” surveys (spoiler alert: they are not anonymous). If an employee has grievances and concerns, maybe try addressing them privately and in a constructive manner that might help resolve those issues...rather than simply firing them because “it’s not really working out.” Realize that employees (especially those with kids) need to have lives outside of work.

    Abt Response

    Oct 1, 2018 – Head of Human Resources

    While Mr Abt's passing was a sad time for all of us, he had prepared for the future of the company. His four sons spent over 30 years working with him and making decisions together. This carries on... More

  3. Helpful (3)

    "HR and the rest fo the company is weak minded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Chicago, IL
    Former Employee - Warehouse Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Abt full-time (Less than a year)

    Pros

    Absolutely no pros to this job besides Its A Job

    Cons

    Upper management, HR, pay, everything about this place is a con

    Advice to Management

    Talk to employees abkut how work is going when they hire you and just dont fire them for no reaso

    Abt Response

    Sep 28, 2018 – Head of Human Resources

    Sorry we were unable to find a mutual fit in your 3 weeks of employment with us.
    Abt has been in business over 82 years and value our staff and customers highly. We're proud of our many awards and... More


  4. "Warehouse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I thought it was a great place to work

    Cons

    Can’t think of anything bad

    Advice to Management

    None

    Abt Response

    Oct 1, 2018 – Head of Human Resources

    Thank you for your feedback!


  5. "Part Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Abt part-time

    Pros

    Great Culture. You have get autonomy because you are not being micromanage since its family-owned.

    Cons

    Poor Benefits. Part Timers do not get any benefits except discounts on products


  6. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Abt full-time

    Pros

    I have worked at ABT for over 5 years and there is an excellent work dynamic
    Very diverse/ all employees are like a family
    Great communication between staff and management
    Management is very understanding and accommodating to schedules
    Yearly reviews are a great reflection of the work you put in

    Truly a great place to work for!

    Cons

    no complaints for the company

    Advice to Management

    Keep it up!


  7. Helpful (4)

    ""terrible management""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Glenview, IL
    Former Employee - Customer Service in Glenview, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Abt full-time (More than a year)

    Pros

    Some of the people there are great

    decent starting pay

    Cons

    Management is terrible

    They state their a family owned company but they could careless about their employees

    You basically have to beg for your yearly review, and when you do get it, don't expect much

    DRAMA DRAMA DRAMA. All this company consists of is drama

    You are basically bashed if you move up in the company

    Advice to Management

    Get new management

  8. "Good Company to work for"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Abt full-time

    Pros

    the people are great, flexible work schedule, competitive compensation

    Cons

    little promotion availability, overworked, uneven job standards


  9. Helpful (3)

    "Fishy Reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver Helper in Glenview, IL
    Current Employee - Driver Helper in Glenview, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Abt full-time (More than 3 years)

    Pros

    None this company is shady and has gotten rid of employees for the pettiest reasons and somehow every time a bad review comes up.

    Cons

    They feel the need to call out the ex-employee for writing a bad review about them and always turning the tables and it being the employees fault they were let go. After a bad review the site gets flooded with a few 5 star reviews... fishy much?

    Abt Response

    Apr 30, 2018 – HR Director

    There is a mixture of primarily good reviews but also negative reviews, like the one you post. There is no "flood", of any review type, unless one is sorting by review rating. Contrary to your... More


  10. Helpful (1)

    "appliance repair technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appliance Repair Technician in Glenview, IL
    Former Employee - Appliance Repair Technician in Glenview, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Abt full-time (Less than a year)

    Pros

    good pay, nice employees to work with as a team.

    Cons

    managers dont care about the tecks in the field, they always want you to do the impossible,they want you to do fast repairs on peoples appliances even if its not repaired right,they over load tecks on There route, leaving tecks little to no realistic time to do a good repair job,they Dont listen to nothing you have to say,its there way or no way,they will fire you at the drop of a dime,they only care about money and customers,not there technicians, dont work at this job,or you can become another victim of being fired.

    Advice to Management

    Have more realistic time frames for repairs for technicians and dont be too quick to fire people .

    Abt Response

    Nov 20, 2017 – HR Director

    We do not hire experienced appliance repair technicians, train them extensively for 2 months, and then fire them for no reason. If you would have not been tardy so often and did not take 2 to... More


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