Academic Partnerships Reviews
Updated Aug 11, 2022
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Found 241 of over 258 reviews
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Ratings by Demographics
This rating reflects the overall rating of Academic Partnerships and is not affected by filters.
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- Current Employee, less than 1 year★★★★★Featured Review
Pros
As a newer employee who just hit her 120 days, I can honestly say I have never worked in a more positive, team-focused, engaging, and diverse organization. The level of employee appreciation, and the extremely positive morale of everyone and every dept I have interacted with thus far, is unmatched, which speaks volumes, as I have 14+ years experience in higher education. I am grateful that I said yes to this company!
Cons
I haven’t come across a down side yet.
Continue readingSo very glad you have joined our organization.
- Current Employee, less than 1 year★★★★★
Pros
Supportive co-workers, leaders encourage autonomy and are open to new ideas and approaches
Cons
None that I can think of
- Current Employee★★★★★
Pros
AP is a growing company that puts its employees and our university partners first.
Cons
We are launching lots of new technology and programs that will get us caught up and potentially advance in our industry.
Continue reading - Former Employee, more than 5 years★★★★★
Decent when you don’t know any better and are just starting your career
RecommendCEO ApprovalBusiness OutlookPros
Coming out of college, the pay is what would be considered decent for most. Benefits weren’t bad either. Relatively low health insurance premium, tuition reimbursement (half the cost of the course and you have to go to one of the companies programs) work from home
Cons
Little opportunity for growth, no racial diversity outside of enrollment services. Managers are incompetent and the only thing they do to “help you” do your job is micromanage you, go over a call guide with you, and harass you about your goals and how many dials you make. You are given little resources and once you get comfortable with your script there is literally nothing else you can contribute to feel as though you are making an impact, nor are there ways you can grow and learn skills that will be transferable outside of a call center. If you stay too long, you can literally get stuck. Managers use scare tactics and expect you to be robotic. They also make threats to “document you” if you fail to send a text or leave a voicemail. The only way to “move up” is to become a manager or senior specialist. Applying for other departments is a waste because they will rarely look at your application, yet alone respond with a status update. You have to prove your worth by brown nosing and doing the manager’s odd tasks that they don’t want to do. They don’t look for people who are good at leading, strategizing, and who want to make processes better and make positive differences for the lives of students. They want to promote people who are good at running excel reports and those that show that they are comfortable micromanaging others and taking orders . If you are fresh out of college it makes sense, but afterwards you should run fast. Work life balance is non existent during working hours, if you haven’t made a call in over 3 minutes, expect to get a message with the manager asking “why aren’t you dialing?” Also, they literally have no clue how to talk to people. Management tries to establish superiority and if you have so much as an opinion or different view of things you are looked at as troublesome. There is no room for two way communication. Your only option is to smile and nod. The job is a joke, so glad i left!
Continue reading - Current Employee★★★★★
Pros
OK pay when you start
Cons
No increases or very minimal
- Former Employee★★★★★
Pros
Work from home so no expense on commute
Cons
A lot of deceit from management
- Current Employee, less than 1 year★★★★★
Pros
Depending who your manager is, makes a huge difference. I like how flexible the retention department is when it comes to situations.
Cons
It's more or less a call center. They push for 4x4s, growth in the company, all this different opportunities but they stress KPIs too much at the same time. Its a issue if you don't meet them. The KPIs are hard to reach alot of times during slow season which stresses the team out. Also alot of the calls you would make the student feels like its not help
Continue reading - Current Employee, more than 1 year★★★★★
Pros
I really enjoy working for this company. I don't feel like just a number to C-suite management, the company is clearly committed to educational values, and I feel that hard work is recognized at all levels.
Cons
While the benefits package for AP employees is good, it does not include some critical elements such as sick days, flex days off or mental health days. Included those in the benefits package would really improve AP's overall company quality.
- Current Employee, more than 1 year★★★★★
Pros
Good pay and opportunity for growth
Cons
Too busy, no downtime or allowable bathroom breaks
- Current Employee, more than 1 year★★★★★
Pros
Great group of people to work with, lots of professional development opportunities and support, Remote work
Cons
I do not have to share
Academic Partnerships Reviews FAQs
Academic Partnerships has an overall rating of 3.9 out of 5, based on over 258 reviews left anonymously by employees. 81% of employees would recommend working at Academic Partnerships to a friend and 68% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
81% of Academic Partnerships employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Academic Partnerships 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Academic Partnerships to be benefits, compensation, coworkers and the cons to be career development, senior leadership, management.
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