Academy Mortgage Reviews
Updated Jun 27, 2022
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
- Current Employees
- Part-time
- Contract
- Full-time
- Intern
- Freelance
- Worldwide
- United States - All Cities
- - New Jersey
- - Northern Mariana Islands
- - Alabama
- - Idaho
- - Utah
- - Illinois
- - Virginia
- - Missouri
- - New York State
- - Wisconsin
- - Arizona
- - Alaska
- - Michigan
- - Guam
- - Montana
- - Maine
- - Nebraska
- - Oklahoma
- - Kentucky
- - New Mexico
- - District of Columbia
- - Federated States of Micronesia
- - Wyoming
- - North Carolina
- - Texas
- - Hawaii
- - South Dakota
- - Mississippi
- - American Samoa
- - Puerto Rico
- - Vermont
- - Minnesota
- - Arkansas
- - West Virginia
- - Tennessee
- - Indiana
- - Ohio
- - California
- - New Hampshire
- - Colorado
- - Virgin Islands
- - Connecticut
- - Palau
- - Iowa
- - Nevada
- - Louisiana
- - Washington State
- - Kansas
- - Rhode Island
- - Oregon
- - Pennsylvania
- - Maryland
- - Florida
- - Massachusetts
- - South Carolina
- - Georgia
- - North Dakota
- - Delaware
- - Remote
- Costa Rica - All Cities
- - Alajuela
- - Cartago
- - Guanacaste
- - Heredia
- - Limon
- - Puntarenas
- - San Jose
- - Trabajo desde casa
- South Africa - All Cities
- - KwaZulu-Natal
- - Free State
- - Eastern Cape
- - Gauteng
- - Mpumalanga
- - Northern Cape
- - Limpopo
- - North-West
- - Western Cape
- - Remote
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Found 654 of over 662 reviews
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
Top Review Highlights by Sentiment
- "Upper management has had a lot of change over the last couple of years and it has created some issues internally." (in 9 reviews)
Ratings by Demographics
This rating reflects the overall rating of Academy Mortgage and is not affected by filters.
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Veteran Status
- Current Employee★★★★★
Pros
Family-oriented company that practices what they preach.
Cons
Nothing of significance to mention.
Thank you for leaving us a review! We are glad to have you on our team.
- Current Employee, more than 5 years★★★★★
Pros
Academy is an amazing company with the best overall culture I've ever experienced. Their dedication to service is amazing and despite one huge con, I really do believe in the leadership. The people I work with are simply the best and I wouldn't trade them for anything.
Cons
Working in the mortgage industry is rough because of it's cyclical nature. We all recognize that there will be times of hard layoffs. With that said, as much as I love Academy, they could be a case study for what NOT to do with layoffs. There is 0 transparency and even less communication. Nobody talks about the fact that the person sitting next to you is suddenly not there in the morning or when you show up for a meeting and the other person doesn't - you're not sure if they are running late, out sick, or have been let go. You tend to use outlook to see if their status has turned to gray to find out if they are still employed. Then it's up to you to figure out how to proceed with the work you are doing when key people are gone. Direct management does their best, and at least in my world, they hold space for those of us left behind. The lack of any communication keeps everyone on edge, wondering if we will be next. It's horrible!!!
Continue readingAcademy Mortgage Response
Academy Mortgage
Thank you for sharing your thoughts with us. Your review has been passed along to our leadership team. We appreciate your feedback!
- Current Employee, more than 1 year★★★★★
Pros
I love it here. My peers are nice and respectful people. I work with the loan processors, loan officers, UW and post closing and everyone is nice, easy to work with and responsive when I have needs. I cannot complain, everyone I am in contact with is courteous and friendly. I have work/life balance. The system is easy to use, I have a lot of support in my position be it my manager or our online knowledge database. I understand my job 100 percent. I am very fortunate to work with so many nice people. I am treated with respect.
Cons
My annoyances aren't really Academy MTg issues. They are more along the lines of LO communication styles, while none are rude to me, they have a tendency to answer emails without full comprehension of what is being asked of them. which, obviously creates mass confusion.
Continue readingAcademy Mortgage Response
Academy Mortgage
Thank you for taking the time to leave us a review! Your comments help us get better, and we appreciate the opportunity to learn.
- Former Employee★★★★★
Pros
loved working here loved the culture the staff management my team had great tools very user friendly felt like they cared
Cons
no company is perfect they could work on better communication and better employee recognition
Academy Mortgage Response
Academy Mortgage
Thank you for sharing your thoughts with us, and for letting us know how we can improve! We will share your feedback with our teams so we can continue to better serve our employees.
- Current Employee, more than 1 year★★★★★
Pros
Everyone is so nice and always willing to help if you have questions
Cons
When you get paid semi-monthly it seems you bring home less than you would getting paid bi-weekly. The pay doesn’t add up
Continue readingAcademy Mortgage Response
Academy Mortgage
We appreciate your thoughts and feedback! Your review helps us continue to provide the best experience for our team members.
- Current Employee, more than 1 year★★★★★
Pros
Leadership does their best to be transparent about company direction Support from direct leaders Company actively lives the proclaimed culture and vision Service is encouraged (30 hours of Volunteer time off is given each year) Always trying to improve and listen to feedback from employees My work life does not interfere with my personal life
Cons
There is currently not a position on my team to move up into as I progress at the company. This is limiting my options for my growth here. Frequent changes to structure of teams
Academy Mortgage Response
Senior Manager, Integrated Marketing
Thank you for your feedback! Your experiences matter to us, and we are always working to improve.
- Current Employee, more than 1 year★★★★★
Pros
After 20+ years in the mortgage industry, I finally found a place I can call home in Academy Mortgage. I've never worked for a company that cares more about its people. From onboarding to training through regular meetings and summits, senior leadership consistently engages us beyond production statistics and taps into the core convictions that drive each of us to succeed. The approach is genuine and so refreshing. If you're looking for a family oriented company that will help you find your greater purpose while simultaneously helping others establish the dream of home ownership, Academy Mortgage is the place for you!
Cons
Honestly, none. I can't think of one negative thing to say.
Continue readingAcademy Mortgage Response
Academy Mortgage
Thank you for your review! We are proud to have you be a part of our Academy family.
- Former Employee★★★★★
Pros
They provide good opportunities to help the coimmunity with service projects. They took a chance on me and allowed me to tackle a role I had neer done before.
Cons
Cyclical layoffs. Don't offer competitive pay in IT. They prefer hiring junior employees and then when the employee gets the experience they need, they move on.
Academy Mortgage Response
Academy Mortgage
Thank you for letting us know about your time with Academy. We appreciate hearing from you, and your opinion helps us continue to grow.
- Former Employee, more than 1 year★★★★★
Pros
Laid back culture, good benefits and leads at times
Cons
Too many meetings, non competitive rates at times
Academy Mortgage Response
Academy Mortgage
We appreciate your feedback! Thank you for taking the time to let us know how we can better support our team members.
- Current Employee, more than 1 year★★★★★
Pros
It is a fun environment that offers soda fountains on every floor, a private gym and fruit and cereal provided by the company.
Cons
They told me when I started that they would move me through the department fast if I was a hard worker and proved to be good at what I was hired to do. I have had no advancement after a year and a half and there are no opportunities to move laterally as I have tried and not even been considered.
Continue readingAcademy Mortgage Response
Senior Manager, Integrated Marketing
Thank you for your review! We appreciate you taking the time to share your experience, we're always looking for ways to improve.
Academy Mortgage Reviews FAQs
Academy Mortgage has an overall rating of 4.3 out of 5, based on over 662 reviews left anonymously by employees. 89% of employees would recommend working at Academy Mortgage to a friend and 76% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.
89% of Academy Mortgage employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Academy Mortgage 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Academy Mortgage to be senior leadership, career development, benefits and the cons to be compensation .
Popular Careers with Academy Mortgage Job Seekers
Work at Academy Mortgage? Share Your Experiences

Academy Mortgage Response
Academy Mortgage