Academy Mortgage Reviews

Pros

Academy is an amazing company with the best overall culture I've ever experienced. Their dedication to service is amazing and despite one huge con, I really do believe in the leadership. The people I work with are simply the best and I wouldn't trade them for anything.

Cons

Working in the mortgage industry is rough because of it's cyclical nature. We all recognize that there will be times of hard layoffs. With that said, as much as I love Academy, they could be a case study for what NOT to do with layoffs. There is 0 transparency and even less communication. Nobody talks about the fact that the person sitting next to you is suddenly not there in the morning or when you show up for a meeting and the other person doesn't - you're not sure if they are running late, out sick, or have been let go. You tend to use outlook to see if their status has turned to gray to find out if they are still employed. Then it's up to you to figure out how to proceed with the work you are doing when key people are gone. Direct management does their best, and at least in my world, they hold space for those of us left behind. The lack of any communication keeps everyone on edge, wondering if we will be next. It's horrible!!!

Pros

I love it here. My peers are nice and respectful people. I work with the loan processors, loan officers, UW and post closing and everyone is nice, easy to work with and responsive when I have needs. I cannot complain, everyone I am in contact with is courteous and friendly. I have work/life balance. The system is easy to use, I have a lot of support in my position be it my manager or our online knowledge database. I understand my job 100 percent. I am very fortunate to work with so many nice people. I am treated with respect.

Cons

My annoyances aren't really Academy MTg issues. They are more along the lines of LO communication styles, while none are rude to me, they have a tendency to answer emails without full comprehension of what is being asked of them. which, obviously creates mass confusion.

Pros

Everyone is so nice and always willing to help if you have questions

Cons

When you get paid semi-monthly it seems you bring home less than you would getting paid bi-weekly. The pay doesn’t add up

Pros

After 20+ years in the mortgage industry, I finally found a place I can call home in Academy Mortgage. I've never worked for a company that cares more about its people. From onboarding to training through regular meetings and summits, senior leadership consistently engages us beyond production statistics and taps into the core convictions that drive each of us to succeed. The approach is genuine and so refreshing. If you're looking for a family oriented company that will help you find your greater purpose while simultaneously helping others establish the dream of home ownership, Academy Mortgage is the place for you!

Cons

Honestly, none. I can't think of one negative thing to say.

Pros

It is a fun environment that offers soda fountains on every floor, a private gym and fruit and cereal provided by the company.

Cons

They told me when I started that they would move me through the department fast if I was a hard worker and proved to be good at what I was hired to do. I have had no advancement after a year and a half and there are no opportunities to move laterally as I have tried and not even been considered.