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Academy Mortgage

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Academy Mortgage

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Academy Mortgage Reviews

Updated Sep 18, 2023

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Found 725 of over 734 reviews
57% Recommend to a Friend
Academy Mortgage CEO James Mac Pherson
77% Approve of CEO

Found 725 of over 734 reviews

Recommend to a Friend
Approve of CEO
Academy Mortgage CEO James Mac Pherson
James Mac Pherson
111 Ratings

The latest conversations about Finance




Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.




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    1. 5.0
      Sep 18, 2023
      Mortgage Loan Officer
      Current Employee, less than 1 year
      Grand Rapids, MI
      CEO Approval
      Business Outlook


      Management has been awesome, competitive pay, and the support, programs, and options are awesome


      The mortgage industry can be hard in general, and local banks can be really hard to compete with

      1. 3.0
        Aug 15, 2023
        Anonymous Employee
        Former Employee, more than 3 years
        CEO Approval
        Business Outlook


        There are amazing, great, wonderful people that work at Academy. Volunteer time off and ample service opportunities are a plus. Food trucks twice a week, and unlimited soda at the home office.


        Layoffs - they will continue to tell you that they are okay and that you are safe, up until you are not. I trusted management to let me know when to brush up my resume. They did not. Lack of Management support - Don't expect to be visited by any C or V level execs, especially if you are in the home office. In my few years at the home office, not once did any of them stop to even as much say hi to our team. Deteriorating benefits in times of famine - They will redact their match to your 401k and HSA accounts. At the end of adventure with Academy, it was very apparent that if you are not a producing loan officer, you are replaceable. Your tenure, skills, and position are just medals you pin on your chest. Academy loves to dangle the carrot on the stick. The promotions, advancements, changes - all of it - never seemed to come, and if they did, they were retracted shortly after.

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      Viewing 1 - 10 of 725 Reviews

      Academy Mortgage Reviews FAQs

      Academy Mortgage has an overall rating of 3.6 out of 5, based on over 734 reviews left anonymously by employees. 57% of employees would recommend working at Academy Mortgage to a friend and 38% have a positive outlook for the business. This rating has decreased by -13% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Academy Mortgage employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Academy Mortgage. This rating has decreased by -13% over the last 12 months.

      57% of Academy Mortgage employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Academy Mortgage 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Academy Mortgage to be senior leadership, career development, benefits and the cons to be compensation .

      Popular Careers with Academy Mortgage Job Seekers


      Popular Conversations

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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)



      Do you have to interview again if you didn’t get the job the first time but the HM wants you to apply to the additional positions that opened up a few months after?


      Marketing Operations Coordinator

      I made changes to my resume and would like some feedback and/or constructive criticism. Please don’t be mean… the job search is hard enough already (ex- “this resume sucks” is not helpful 😂). I applied to 40 jobs today using this version (adding/removing key words, technology platforms, and phrases to match job descriptions, but overall the same resume) 😬 Really hoping to see an uptick in interview requests soon. 🤞🏻


      Ltgh Pyy

      I am having the most important interview of my life in a few hours. High-end position. But I am stressed because my situation doesn't allow me to lose this chance. Does anyone have tips about what to say when they ask you how you process in sales to seal deals? I personally love the spin method but it is so instinctive for me that I struggle to describe it in a correct way for an interview and I lose my words...

      1 Comment

      Glassdoor has 734 Academy Mortgage reviews submitted anonymously by Academy Mortgage employees. Read employee reviews and ratings on Glassdoor to decide if Academy Mortgage is right for you.