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Academy of Art University

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Academy of Art University

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Academy of Art University Employee Reviews about "san francisco"

Updated Jan 24, 2021

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2.9
35%
Recommend to a Friend
26%
Approve of CEO
Academy of Art University President Elisa Stephens
Elisa Stephens
332 Ratings
Pros
  • "It's located in the beautiful downtown San Francisco with plenty of things to do and places to eat(in 23 reviews)

  • "My manager was one of the few great people in this organization(in 22 reviews)

  • Cons
  • "Upper management and General Managers are not respectful(in 40 reviews)

  • "Ethics aside, the work environment is not that welcoming(in 28 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "san francisco"

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    1. 5.0
      Current Employee, less than 1 year

      Good!

      Mar 17, 2017 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great Coworkers - In beautiful San Francisco! - Opportunity for growth - Workload is different everyday - Give raises to those who deserve it

      Cons

      - Could be a bit disorderly at times - Take more suggestions from employees

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      Academy of Art University Response

      Talent Success Team

      Wonderful news! Thank you for taking the time to post. We’d love to hear your suggestions. Please know you can always send suggestions to your manager or directly to Human Resources. Many of our best ideas start with a quick email from an Academy team member.

    2. 2.0
      Former Employee, more than 1 year

      Toxic office culture

      Jan 24, 2021 - Student Services Advisor in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      decent pay, learn a lot as an advisor working with students

      Cons

      This place only cares about profit. If you're looking to help students, forget it. This school is a villain in San Francisco, look up the lawsuits they're involved in. The institution is a scam & management will hound you for registration numbers because that's all they care about. 100% admission rate, 3% graduation rate. The family who owns this school should be in jail. There are no opportunities for growth, roles are stagnant & positions that do open up are not advertised to anyone except the favorites.

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      4 people found this review helpful
    3. 2.0
      Current Employee, less than 1 year

      Salary

      Nov 25, 2019 - Campus Host 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The environment is very diverse.

      Cons

      We start off at $16 which is bad to me considering this is a part-time job in San Francisco. I feel we should at least be making $17-$18 hourly. Its rumored that we get a pay raise each year but I'm not sure.

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    4. 1.0
      Former Employee, more than 1 year

      WARNING: Toxic Environment

      Oct 10, 2019 - Human Resources in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing co-workers who remained friends even after separation with the organization.

      Cons

      • Lack of interest in the development of employees and zero employee retention efforts • Zero transparency • Elitist, snooty and hierarchal culture of the executive team. A manager refuses to “deal with people”. • Promote employees out of necessity • Executive team in general tends to be disrespectful of staff. You will definitely feel like “just a body in the office needed to get tasks done”. • VPs and Execs are paid well, some even receive housing allowances, but the rest are paid way below market value for San Francisco Bay Area. • Condescending style of managers make you feel stupid and fearful of being called out or written up. • Relevant training does not exist. • Different standards per employee; for example, the staff are told not to wear leggings since it is not business casual but managers may come to work in leggings all the time. • Most employees who have left the HR team this year – approximately 1-2 per month – gave little to zero notice of resignation due to fear of retaliation. Because there is a large amount of work that needs to be done, management tends to “dump” unrealistic workload/expectations to employees up until their last working hour. • HR management has a reverential treatment towards execs and department directors/VPs. • Morale couldn’t possibly go any lower.

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      3 people found this review helpful
    5. 2.0
      Current Employee, more than 1 year

      Stay Away

      Aug 12, 2019 - Recruiter in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's located in the beautiful downtown San Francisco with plenty of things to do and places to eat

      Cons

      It's a very high turnover company. Management doesn't care about it's employees. Benefits are awful if you have a family. They are constantly in the news about their housing for students that are not up to code and very dangerous.

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    6. 1.0
      Current Employee

      You do not want to work here

      Mar 14, 2013 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My position itself is extremely rewarding. I work with a great staff in an artistic educational setting in an urban environment. The actual work is engaging, challenging, and stimulating and definitely not routine.

      Cons

      The Executive Office is the biggest con. There is absolutely no positive reinforcement, credit for ones work, or even a consistent and balanced approach to management. This COULD be the coolest place to work--an art school in San Francisco--but the Executive Office goes out of its way to make it as miserable as possible. There's a ridiculous pre-1980s dress code (no jeans, no visible tattoos, etc...), many of the buildings are not up to code, the office furniture looks like it was dragged out of a dumpster, and the raises are paltry and not nearly enough to keep up with the cost of living. Also, from the top down, a finger-pointing, blame-game culture is nurtured and empowered, rather than a productive "problem-solving" culture. They also treat the staff like naughty little children who just want to get away with something instead of as grown professionals who just might have something to offer. The Executive Office also is extremely nepotistic, so most from the director position on up are complete incompetent morons who take credit for the work done by anyone beneath while perpetuating an abusive and punitive environment. Elisa Stephens' dismal 13% approval rating (can you find a lower rating than that?) says it all.

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      5 people found this review helpful
    7. 1.0
      Former Employee

      Most employees here want to go elsewhere or are not qualified to find work elsewhere.

      Jul 22, 2010 - Administrator, Admissions Operations in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great location in downtown San Francisco. Okay pay and benefits, especially if you have a degree. Some departments - and managers and better than others. If you are lucky you might have a decent experience, at least with your co-workers and direct supervisor. One perk - free admission to SFMOMA.

      Cons

      This is not a true University, but a company that sells education related products and services. As someone who spent ample time working in higher education, I was appalled at the outdated practices employed to administer this school. The upper management is notorious for being inconsistent, unfair, and having poor communication skills. This place runs on a culture of fear where employees must never ask questions or make suggestions but blindly accept every edict that comes down and grovel at the feet of middle and upper management. Turn over is HIGH. Employees are often unhappy. Worst of all it is common for those who are sick or injured to transfered to an unattractive job or be let go.

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      4 people found this review helpful
    8. 2.0
      Former Employee, more than 3 years

      Amazing people but executives that don't care

      Jun 3, 2013 - Student Services in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people work here! The pay is pretty competitive and there is potential for a raise each year. Fun holiday party.

      Cons

      No potential for advancement -- it's a job, not a career. The dress code is ridiculous -- slacks/ties for men, "business casual" for women. This would be fine if we weren't working for an art school in San Francisco (a casual attire start-up hub). Holiday schedule -- You would think that working for a school would grant you time off, but not at AAU. Only 7 holidays + 10 vacation days + 2 floating holidays + 6 sick days. Public schools have way more time off.

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      1 person found this review helpful
    9. 3.0
      Current Employee, more than 1 year

      A good starting point

      Oct 13, 2014 - Professional Services in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you enjoy working in San Francisco, this is a good place to start. The Academy is known to have an empire estate all over San Francisco. Depending on which department you are hired under will determine which building you will primarily work at. The company does take pride in its students which is key considering they are an educational institution, and there are many events showcased which shows the Academy has grown over the years to all areas of arts, media and entertainment.

      Cons

      Pay can be mediocre if you are a regular employee. A good place to get your foot in the door to make a living, but I honestly can't see myself there forever. Benefits are okay. If you are single, you don't pay too much each month for your benefits. But when you add your spouse or children, the monthly amounts sky rocket! I feel like nearly my entire paycheck is just going toward these monthly amounts. On top of that, the benefits itself is not very strong since I have to pay a large amount toward my health care services. Work-life balance depends on which department you work for... considering how business is done here, I'm not surprised there is high turnover.

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    10. 3.0
      Current Employee

      Graduate Student Services Advisor

      Jun 14, 2016 - Graduate Student Advisor in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The best part about this position is that once you are trained and you can start creating projects you're interested in and collaborating with other departments for students you want to work with. You also have the opportunity to experience an urban campus and San Francisco is a wonderful city to work in. Finally, the colleagues I have are fantastic and come to work with a positive attitude. People in the Graduate Services Department genuinely want students here at the Academy to have a meaningful experience. This experience, like many, is what you make of it. I have recommended this position to friends and colleagues.

      Cons

      The price of living in San Francisco is comparable to Manhattan at the moment. So, the salary does not keep up with the price of living. Also, the benefits are not as comprehensive as not for profit and for profit universities in California. There are also no funds or opportunities for personal and professional development that are not self-motivated. There should be more opportunities to grow as a person and gain skills that will prepare current AAU employees for their future endeavors.

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      Academy of Art University Response

      Talent Success Team

      This is important feedback on multiple fronts. Thank you. Professional development is an emerging theme that we are focusing on more than ever.

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