Acapulco/EL Torito Restaurants Reviews | Glassdoor

Acapulco/EL Torito Restaurants Reviews

Updated May 12, 2017
62 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Chris Thomas
15 Ratings

62 Employee Reviews

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Pros
  • I loved my co-workers and being in a fast paced environment (in 3 reviews)

  • very nice management and flexible schedule (in 3 reviews)

Cons
  • Did not separate tips well, bussers would keep money that was meant to be split (in 2 reviews)

More Pros and Cons

  1. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in West Covina, CA
    Former Employee - Restaurant Manager in West Covina, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Acapulco/EL Torito Restaurants full-time (More than 3 years)

    Pros

    Very fast paced environment. Cultural. Festive.

    Cons

    They cared about labor percentages that impacted the guest experience and ultimately would result in a negative experience.


  2. "Cocktail Server El Torito Grill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cocktail Server in Irvine, CA
    Former Employee - Cocktail Server in Irvine, CA
    Doesn't Recommend

    I worked at Acapulco/EL Torito Restaurants part-time (More than a year)

    Pros

    Made good money working in the bar

    Cons

    Management was an absolute mess, very unprofessional and sketchy


  3. "For your consideration"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Acapulco/EL Torito Restaurants part-time

    Pros

    The work was not too hard, but there wasn't too many things to say that were good about the job

    Cons

    Did not change employees schedules until they saw you couldn't work, so you'd have to not show up to work at the times you said you couldnt. Manager kept big parties tabs open for entire bar, scheduling was unorganized, may be scheduled for two different titles at once(busser &host). Did not separate tips well, bussers would keep money that was meant to be split.

    Advice to Management

    Hire managers that actually care about the employees and figure out something to do about the way you treat customers.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "El Torito Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Northridge, CA
    Current Employee - Server in Northridge, CA

    I have been working at Acapulco/EL Torito Restaurants (More than a year)

    Pros

    El Torito is a very pretty restaurant with nice Coworkers.

    Cons

    But it is pretty slow paced unless they are under staffed, it's not very busy either.


  6. "Avoid this place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Irvine, CA
    Current Employee - Hostess in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Acapulco/EL Torito Restaurants part-time (Less than a year)

    Pros

    Flexible schedule, other employees are friendly and get along well for the most part,

    Cons

    Shifts are really short, typically 2-3 hours, management is always changing, people aren't trained properly, the whole place is a mess, schedule comes out one day before the week starts

    Advice to Management

    management needs to learn to work better together because they always have conflicting views and are telling employees different things


  7. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Cypress, CA
    Former Employee - Director in Cypress, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Acapulco/EL Torito Restaurants full-time (More than a year)

    Pros

    Robert Winters. He's the best - everyone else is horrible.

    Cons

    It's a giant mess. Don't get involved.

    Advice to Management

    Close up shop while you can get a nickel for this thing.


  8. "Kitchen understaffed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Monterey, CA
    Former Employee - Server in Monterey, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible scheduling
    Great employees
    75% off food

    Cons

    Bad tips because kitchen takes too long
    Food is consistently bad

    Advice to Management

    Don't hide in the office when things get bad on the floor.


  9. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Signal Hill, CA
    Current Employee - General Manager in Signal Hill, CA
    Doesn't Recommend

    I have been working at Acapulco/EL Torito Restaurants (Less than a year)

    Pros

    $100 a month load in a meal card at real mex restaurants.

    Cons

    Long hours 12 or more a day. Labor budget un realistic. Want to bring people on rush hours for just two hours.
    Open 365 days a years.

    Advice to Management

    With out labor it's imposible to maintain. High satisfaction per guest.


  10. "Does the job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in San Diego, CA
    Current Employee - Server in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Acapulco/EL Torito Restaurants part-time (More than 3 years)

    Pros

    Great People to work with.

    Cons

    Low Prices beings in an interesting assortment of people.
    Terrible upper management. Seems like all they care about is couponing.

    Advice to Management

    Stop degrading the quality of the food every year.


  11. "Typical corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Cypress, CA
    Former Employee - Anonymous in Cypress, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Acapulco/EL Torito Restaurants (More than a year)

    Pros

    Spending allowance for food which was great when you wanted to get food from the restaurants

    Cons

    I happened to be there when they were re-organizing and had to experience almost 100 people get let go.


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