Acapulco/EL Torito Restaurants Reviews | Glassdoor

Acapulco/EL Torito Restaurants Reviews

Updated August 17, 2017
65 reviews

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2.6
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Chris Thomas
17 Ratings

65 Employee Reviews

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Pros
  • I loved my co-workers and being in a fast paced environment (in 3 reviews)

  • good food, nice atmosphere, nice co workers (in 3 reviews)

Cons
  • No automatic gratuity on tables over 6, cheap customers, fluctuating hours, overhead management sucks, disorganized, (in 2 reviews)

  • Did not separate tips well, bussers would keep money that was meant to be split (in 2 reviews)

More Pros and Cons

  1. "Acapulcos Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in San Pedro, CA
    Current Employee - Server in San Pedro, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Acapulco/EL Torito Restaurants part-time (More than a year)

    Pros

    Coworkers, honestly that is about all

    Cons

    No automatic gratuity on tables over 6, cheap customers, fluctuating hours, overhead management sucks, disorganized,


  2. "CSM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSM
    Former Employee - CSM
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Acapulco/EL Torito Restaurants full-time (Less than a year)

    Pros

    Very few to mention if any...

    Cons

    Disorganized, lackluster, dowsing, growth potential, offerings, structure, support, training, consistency

    Advice to Management

    Read above

  3. "Hate it"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Acapulco/EL Torito Restaurants part-time

    Pros

    Great Coworkers and employee discount

    Cons

    Management sucks
    Don't let you honor your religion

    Advice to Management

    If your employee is going through a rough time and needs time off, grant it no matter the day. Depression is real and you guys refused to accept that.


  4. "Cocktail Server El Torito Grill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cocktail Server in Irvine, CA
    Former Employee - Cocktail Server in Irvine, CA
    Doesn't Recommend

    I worked at Acapulco/EL Torito Restaurants part-time (More than a year)

    Pros

    Made good money working in the bar

    Cons

    Management was an absolute mess, very unprofessional and sketchy


  5. "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Acapulco/EL Torito Restaurants part-time

    Pros

    It is a great work environment, colleagues are friendly and they work around your schedule.

    Cons

    May have to work most Sundays


  6. "Decent restaurant company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Acapulco/EL Torito Restaurants part-time

    Pros

    Good pay, benefits after 3 years of working, friendly people

    Cons

    Cleanliness of the restaurants, management didn't know what they were doing all the time.


  7. "Food Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server/Bartender
    Current Employee - Food Server/Bartender
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Acapulco/EL Torito Restaurants part-time (More than 3 years)

    Pros

    This job is really flexible and usually more than willing to help work with other job work schedules. The money is pretty decent, not great, for the amount of time you working.

    Cons

    Like any job sometimes you have to work with very difficult people. Also the bigger bosses in corporate have really lacked in service and it seems it the restaurants are on a down trend.

    Advice to Management

    While I understand they are likely a tax write off. Corporate provides too many coupons to the people it cuts sales and screws the servers. You should learn to appreciate the people who run the restaurants. One manager was working for the company for 20 plus years and you let them go when they went on medical leave.

  8. "Cashier"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Acapulco/EL Torito Restaurants full-time

    Pros

    Costumer service ,nice,enthusiasm,happy,tough formal

    Cons

    Mess ,people,language,kind and respectful


  9. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server
    Recommends
    Positive Outlook

    I worked at Acapulco/EL Torito Restaurants full-time (Less than a year)

    Pros

    Its good to know youre working at an establishment thats been around for over 40 years. The authentic fresh ingredient food is delicious, it feels good knowing youre serving your guests quality.

    Cons

    El Torito was as good as it possibly could have been. No one is ever going to get rich serving tacos at El Torito. The management was caring, my coworkers were always nice and helpful

    Advice to Management

    Implement pre-shift meetings. Its awkward having to find out the 86 list after a customer has already tried to order it, hearing through the grapevine about changes, etc.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good Food, great team members,

    Cons

    No growth, mediocre pay, bonus hard to hit, and paid late

    Advice to Management

    Take a chance and open some restaurants...tough market in CA...go national


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