Accelerated Tax Solutions Reviews | Glassdoor

Accelerated Tax Solutions Reviews

Updated May 22, 2019

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Found 9 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
23%
Recommend to a Friend
41%
Approve of CEO
Accelerated Tax Solutions CEO Wesley Edwards  (no image)
Wesley Edwards
6 Ratings
  1. "Great job"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Anonymous Employee 
    Approves of CEO

    I worked at Accelerated Tax Solutions full-time

    Pros

    I enjoyed working there. Great place to work.

    Cons

    It was a very Long commute.

    Accelerated Tax Solutions2019-05-22
  2. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Staff in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accelerated Tax Solutions full-time for more than a year

    Pros

    Pay is good, everyone has opportunities to earn extra bonus money. Flexible schedules. They don't micro manage..if you prove to be competent and reliable then no one will breathe down your neck. They treat you like an adult, don't have to ask to use the bathroom or take lunch break, etc.. (like they do at a lot of other places you could be working at).

    Cons

    seeing disgruntled former employees harsh inaccurate reviews on here. I know for a fact no one makes only $10 an hour as someone wrote on here. Also know if clients are unhappy then steps are made to make them happy. Tax resolution is a tough industry and clients are really sensitive because they owe a lot of money.

    Advice to Management

    Bring in lunch for employees a little more can do wonders for moral

    Accelerated Tax Solutions2018-08-15
  3. "JOKE OF A PLACE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Representative in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Accelerated Tax Solutions full-time for more than a year

    Pros

    The cafe downstairs is pretty good

    Cons

    The pay - funny how they advertise for 13-15.00 an hour, but once in, they start at 10.00 an hour...less than what Wal-Mart employees earn. The hours - it states 9am-6:pm, but once in the door, it's required you begin at 8:30am. they make sure they get their paid breaks back. Confidentiality - the consumer has none. Employees are on their cell phones all day long. Attorneys - the attorney's want nothing to do... with dealing with the consumer, although that's their main purpose and MAIN selling point. The attorney's are lazy and will have uneducated employees, making 10.00 an hour, passing on very important information to the client. The client does not wish to speak with "these" people as they dont know what they are talking about, and besides, they are promised that they will have an attorney available to them at ANY TIME. This is not the case. This place does not care about you...employee or client.

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    Advice to Management

    Have the people with degrees do their own job. Stop the instant messaging and have them pick up a call. Its what is promised to the client/consumer. Also, pay more than Wal-Mart or McDonalds. Your employees are dealing with very sensitive information...not ringing up groceries or handing out burgers and fries.

    Accelerated Tax Solutions2018-02-01
  4. "Okay but high stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Accelerated Tax Solutions full-time

    Pros

    Coworkers were friendly. Cafe in building had good food.

    Cons

    High stress job. Owners never stuck with a vision for the company.

    Accelerated Tax Solutions2017-09-01
  5. "Associate Attorbey"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Accelerated Tax Solutions

    Pros

    It was a paying job.

    Cons

    Uneducated management advising employees daily duties and responsibilities.

    Advice to Management

    Understand the requirements of potential options prior to selling them.

    Accelerated Tax Solutions2017-05-23
  6. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Case Manager in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Accelerated Tax Solutions full-time for more than a year

    Pros

    Open bar at Christmas parties. Honestly that's about the only good thing that came out of that place. If I could do it over, I would have never worked there.

    Cons

    Just about everything. RUN. AWAY. The biggest surprise is that this company is still open. Both clients and employees are treated poorly. During my two years there, I saw gross negligence in regards to client information, confidentiality, as well as how poorly the cases were managed. Management was well aware of the multiple issues, yet did nothing. Any time a client was dissatisfied, it was swept under the rug.... Clients were promised the world with nothing being delivered. Many employees were uneducated and the office was very unprofessional. Embarrassment to put on a resume, don't bother trying to get another job at a tax company after this.

    Show More

    Advice to Management

    Shut down your business.

    Accelerated Tax Solutions2017-06-12
  7. "Enjoyed working there, but would not do business with the company."

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Accelerated Tax Solutions full-time for less than a year

    Pros

    Enjoyed the type of work. Staff was friendly.

    Cons

    Started working with the company while they were working on restructuring the company to improve the processes to increase productivity and grow the company. Was given a heightened sense of job security by numerous members of the management team/owners based on work ethic/experience, adapting to the new processes, and ability, then was let go due to "cleaning up the company", even though there were individuals who... had not been there as long (they had been there two weeks, if that). I understand that layoffs happen unexpectedly, however this shows that the company was not concerned with keeping individuals who had created relationships with clients and produced quality service for the company. Work load for employees was almost unbearable. Too many clients for so few individuals who were actually working on the cases. This is probably even worse now due to the recent lay off. Felt as though the company was more focused on micro-managing small things within the company rather than having enough employees to handle the amount of clients being brought into the company. Much of the staff was overwhelmed and unable to work in an efficient way due to the lack of support from ownership and management. Employees concerns were not heard by anyone within the company.

    Show More
    Accelerated Tax Solutions2016-12-06
  8. Helpful (1)

    "Avoid this company!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Accelerated Tax Solutions full-time

    Pros

    Most of the staff were pleasant.

    Cons

    Loud office, cannot hear your clients on the phone. Bad morale. Low paying job for the amount of work they expect from you. I saw a former coworker from another job working there and they go by another name at this place. Seems like a shady business. Majority of staff tends to be unprofessional. They fire people within their first week of work.

    Advice to Management

    Improve pay scale

    Accelerated Tax Solutions2016-12-03
  9. "Rapidly Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Office Manager in Jacksonville, FL
    Recommends
    Positive Outlook

    I worked at Accelerated Tax Solutions full-time for less than a year

    Pros

    Close knit staff. Fast paced. Honest.

    Cons

    Work-life balance. High speed training.

    Accelerated Tax Solutions2014-07-22
Found 9 reviews