Accelerated Tax Solutions Reviews

Updated May 6, 2021

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3.5
46%
Recommend to a Friend
67%
Approve of CEO
Accelerated Tax Solutions President Wesley Edwards  (no image)
Wesley Edwards
9 Ratings
  1. 5.0
    Former Employee, more than 3 years

    Family Oriented

    May 6, 2021 - Resolution Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very family oriented, the entire team is like a small family. The Owners are great to work with, Wes and Guy make you feel like part of the family. You’ll learn a lot about the tax resolution world here, and you’ll get amazing experience with being hands on for any type of case.

    Cons

    The only thing I can say is make sure to personally communicate with your team members so everyone continues to stay on the same page.

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  2. 5.0
    Current Employee, more than 3 years

    Great Company, Great Owner, Wes Edwards

    Nov 3, 2020 - Chief Support Officer in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Going on 4 years, it's been great working here and working with Wes Edwards. He's understanding an cares about all employees and clients. He's involved in day to day happenings and leaves his door open when anyone wants to talk to him. More like a friend than a boss to everybody. I could go on but come see for yourself. If you interview here you'll likely meet him during the interview process!

    Cons

    Can't really think of anything

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  3. 5.0
    Current Employee, more than 3 years

    Great Small Business

    Dec 6, 2019 - Attorney in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The owners/executives are easy to communicate with and get along with. They take all concerns seriously and work to address any issues. The work environment is fast paced but easy going.

    Cons

    As with any job, there are always going to be small issues. However, there are no major issues.

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  4. 5.0
    Former Employee

    Great job

    May 22, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I enjoyed working there. Great place to work.

    Cons

    It was a very Long commute.

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  5. 2.0
    Former Employee, less than 1 year

    Enjoyed working there, but would not do business with the company.

    Dec 6, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Enjoyed the type of work. Staff was friendly.

    Cons

    Started working with the company while they were working on restructuring the company to improve the processes to increase productivity and grow the company. Was given a heightened sense of job security by numerous members of the management team/owners based on work ethic/experience, adapting to the new processes, and ability, then was let go due to "cleaning up the company", even though there were individuals who had not been there as long (they had been there two weeks, if that). I understand that layoffs happen unexpectedly, however this shows that the company was not concerned with keeping individuals who had created relationships with clients and produced quality service for the company. Work load for employees was almost unbearable. Too many clients for so few individuals who were actually working on the cases. This is probably even worse now due to the recent lay off. Felt as though the company was more focused on micro-managing small things within the company rather than having enough employees to handle the amount of clients being brought into the company. Much of the staff was overwhelmed and unable to work in an efficient way due to the lack of support from ownership and management. Employees concerns were not heard by anyone within the company.

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  6. 1.0
    Current Employee, more than 1 year

    JOKE OF A PLACE

    Feb 1, 2018 - Account Representative in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The cafe downstairs is pretty good

    Cons

    The pay - funny how they advertise for 13-15.00 an hour, but once in, they start at 10.00 an hour...less than what Wal-Mart employees earn. The hours - it states 9am-6:pm, but once in the door, it's required you begin at 8:30am. they make sure they get their paid breaks back. Confidentiality - the consumer has none. Employees are on their cell phones all day long. Attorneys - the attorney's want nothing to do with dealing with the consumer, although that's their main purpose and MAIN selling point. The attorney's are lazy and will have uneducated employees, making 10.00 an hour, passing on very important information to the client. The client does not wish to speak with "these" people as they dont know what they are talking about, and besides, they are promised that they will have an attorney available to them at ANY TIME. This is not the case. This place does not care about you...employee or client.

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  7. 5.0
    Current Employee, more than 1 year

    Good Place to work

    Aug 15, 2018 - Support Staff in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is good, everyone has opportunities to earn extra bonus money. Flexible schedules. They don't micro manage..if you prove to be competent and reliable then no one will breathe down your neck. They treat you like an adult, don't have to ask to use the bathroom or take lunch break, etc.. (like they do at a lot of other places you could be working at).

    Cons

    seeing disgruntled former employees harsh inaccurate reviews on here. I know for a fact no one makes only $10 an hour as someone wrote on here. Also know if clients are unhappy then steps are made to make them happy. Tax resolution is a tough industry and clients are really sensitive because they owe a lot of money.

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  8. 1.0
    Former Employee, more than 1 year

    Case Manager

    Jun 12, 2017 - Case Manager in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Open bar at Christmas parties. Honestly that's about the only good thing that came out of that place. If I could do it over, I would have never worked there.

    Cons

    Just about everything. RUN. AWAY. The biggest surprise is that this company is still open. Both clients and employees are treated poorly. During my two years there, I saw gross negligence in regards to client information, confidentiality, as well as how poorly the cases were managed. Management was well aware of the multiple issues, yet did nothing. Any time a client was dissatisfied, it was swept under the rug. Clients were promised the world with nothing being delivered. Many employees were uneducated and the office was very unprofessional. Embarrassment to put on a resume, don't bother trying to get another job at a tax company after this.

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  9. 4.0
    Former Employee, less than 1 year

    Rapidly Growing Company

    Jul 22, 2014 - Office Manager in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Close knit staff. Fast paced. Honest.

    Cons

    Work-life balance. High speed training.

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  10. 1.0
    Former Employee

    Avoid this company!!!

    Dec 3, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Most of the staff were pleasant.

    Cons

    Loud office, cannot hear your clients on the phone. Bad morale. Low paying job for the amount of work they expect from you. I saw a former coworker from another job working there and they go by another name at this place. Seems like a shady business. Majority of staff tends to be unprofessional. They fire people within their first week of work.

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    1 person found this review helpful
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