Acceptance Insurance Reviews | Glassdoor

Acceptance Insurance Reviews

Updated November 15, 2017
114 reviews

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3.1
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Acceptance Insurance Interim Chief Executive Officer and President Ken Russell
Ken Russell
18 Ratings

114 Employee Reviews

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Pros
  • Pay is ok and you have a set schedule (in 3 reviews)

  • Fairly easy job that allows you to help customers that most standard companies look down their noses at (in 4 reviews)

Cons
  • always short staffed, not enough marketing support from upper management to help meet goals (in 6 reviews)

  • They could care less about employees (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Irresistible!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (More than 10 years)

    Pros

    Senior leadership is working hard to make Acceptance an irresistible place to work. Investments in morale building recognition programs, enhanced training curricula, and an emphasis on the importance of having happy employees is refreshing. The company created an employee assistance program to collect donations for our team members that were impacted by the hurricanes and are continuing indefinitely for those that develop a need for emergency help in the future. You have plenty of opportunity to shine and build a successful career - the company will give you the tools and if you put in the effort you will be rewarded. There are also growth opportunities and internal promotions are on the rise.

    Cons

    I wish we could have been at this stage sooner!

    Advice to Management

    Keep up the great work!

    Acceptance Insurance Response

    Oct 25, 2017 – Social Media Coordinator

    Thank you for sharing your thoughts and experience with us! We're happy to hear that our recognition program, new training processes, and the focus on morale has gone over so well with our team... More


  2. "I really did love working for this company . I was by far the best job I have ever had."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I loved the environment and the customers

    Cons

    The only issue I had was trouble passing the exam due to personal issues at home.

    Advice to Management

    Just hire me back please ;)

  3. Helpful (1)

    "Dream Job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (Less than a year)

    Pros

    Everyone works hard and well together. The company is growing and has a great future!

    Cons

    None that I can see.

    Advice to Management

    Keep up the good work!


  4. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Its a great company to work for.

    Cons

    Health Insurance and a bit crappy


  5. "Sr. Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Executive Assistant to President/Chief Executive Officer in Nashville, TN
    Current Employee - Senior Executive Assistant to President/Chief Executive Officer in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (More than 3 years)

    Pros

    Employee morale is priority with our new President/CEO

    Cons

    Currently no cons to speak of

    Advice to Management

    Keep up the great work!


  6. "Good team, great place to work and learn the business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent growth opportunities, management wants to promote from within. Open door communication so employees are heard. Training is good and the company will pay for you to get licensed.

    Cons

    Hours can be long but pay makes it worth a little extra time. Insurance is a bit more expensive than expected but could be worse.

    Advice to Management

    Continue to focus on communication and making sure that employees have the tools needed to be successful.

    Acceptance Insurance Response

    Jun 2, 2017 – Social Media Coordinator

    Thank you for sharing your experience! We encourage our team members to share their thoughts on working at Acceptance and your feedback is important to us.

    We are constantly working to improve... More


  7. "Stable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Agents Office Manager in Memphis, TN
    Current Employee - Insurance Agents Office Manager in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (More than a year)

    Pros

    DM and RM are supportive, and will give you the tools to help you succeed in your job (rare from my experience!). Decent pay, your pay is what you make it. The bigger your store, and the more you sell, the more you get paid from commission, makes sense since we work in sales, we get a decent hourly base pay too. We have a good amount of vacation days. Pay is biweekly. And if you have any questions in anything that you are doing, help is only a phone call away.

    Cons

    Training should be beefed up. Taking a test independently, reading then taking the test, isn't as effective as I would like it to be. And communication between the agents and underwriting procedures. They are actively working on making this better though.

    Advice to Management

    Keep doing what you're doing! Communication is key! I love how supportive you are, we are a team, and it feels like it. Thank you.

    Acceptance Insurance Response

    Jun 8, 2017 – Social Media Coordinator

    Thank you for sharing your experience with us!

    We are thrilled to hear that you feel confident in the tools you are given and that you have the support necessary to be successful in your role. We... More

  8. "Keep It Up!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Green Hills, Davidson, TN
    Current Employee - Anonymous Employee in Green Hills, Davidson, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time

    Pros

    There have been a lot of improvements since the start of 2016 across several aspects of the company that make this an exciting place to work with a bright future. Lots of really good people led by a senior management team that genuinely care about employee morale and giving everyone a voice.

    Cons

    Working here is great, so no complaints in that department.

    Advice to Management

    Continue down the current path keep true to the strategy.

    Acceptance Insurance Response

    Jun 13, 2017 – Social Media Coordinator

    Thank you for sharing your thoughts with us! We are happy to hear that you share our excitement for the future of the company. We agree that we've got a great team here and a great group of senior... More


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Bakersfield, CA
    Current Employee - Office Manager in Bakersfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (More than a year)

    Pros

    Great work and hours benifits

    Cons

    None at this time of post

    Advice to Management

    Keep moving in the right direction to make us even better

    Acceptance Insurance Response

    Jul 31, 2017 – Social Media Coordinator

    Thank you for sharing your experience with us and for being part of the Acceptance team for more than a year! We are fortunate to have great employees like you!


  10. "Express Claims Adjustor/Total Loss Claims Adjustor PD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Acceptance Insurance full-time

    Pros

    great atmosphere, potential to advance

    Cons

    not always organized to make things for efficient

    Advice to Management

    need more processes in place to increase efficiency

    Acceptance Insurance Response

    Oct 2, 2017 – Social Media Coordinator

    First and foremost, we would like to say thank you for being part of our team. We are constantly working to improve our organization and appreciate your thoughts on the efficiency of our Claims... More


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