Acceptance Insurance Reviews | Glassdoor

Acceptance Insurance Reviews

Updated April 24, 2017
94 reviews

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Full-time Part-time

2.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Ken Russell
6 Ratings

94 Employee Reviews

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Pros
  • Fairly easy job that allows you to help customers that most standard companies look down their noses at (in 3 reviews)

  • You will receive your insurance license to sell personal line insurance (in 6 reviews)

Cons
  • always short staffed, not enough marketing support from upper management to help meet goals (in 6 reviews)

  • Low pay work every sAturday management sucks (in 4 reviews)

More Pros and Cons

  1. "I really did love working for this company . I was by far the best job I have ever had."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I loved the environment and the customers

    Cons

    The only issue I had was trouble passing the exam due to personal issues at home.

    Advice to Management

    Just hire me back please ;)


  2. Helpful (1)

    "Dream Job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (Less than a year)

    Pros

    Everyone works hard and well together. The company is growing and has a great future!

    Cons

    None that I can see.

    Advice to Management

    Keep up the good work!


  3. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Its a great company to work for.

    Cons

    Health Insurance and a bit crappy


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Sr. Executive Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Executive Assistant to President/Chief Executive Officer in Nashville, TN
    Current Employee - Senior Executive Assistant to President/Chief Executive Officer in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (More than 3 years)

    Pros

    Employee morale is priority with our new President/CEO

    Cons

    Currently no cons to speak of

    Advice to Management

    Keep up the great work!


  6. "Great place to work with growth potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time

    Pros

    Changes made in 2016 have made a huge difference in the company. Upper management genuinely cares for employees and CEO puts employee morale at the top of the list. Great place to work if you are looking for a long-term home with growth opportunities.

    Cons

    No cons that come to mind

    Advice to Management

    Keep pushing forward and working hard to keep the company in growth mode.


  7. Helpful (2)

    "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Acceptance Insurance full-time

    Pros

    Friendly staff and Great management

    Cons

    Benefits could be much better


  8. Helpful (1)

    "pretty fair company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative/Agemt in Knoxville, TN
    Current Employee - Customer Service Representative/Agemt in Knoxville, TN
    Recommends

    Pros

    relaxed environment, great coworkers, advancement

    Cons

    starting salary, benefits start later,

    Advice to Management

    pretty fair


  9. Helpful (1)

    "Licensed Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent/Office Manager in Sherman, TX
    Current Employee - Agent/Office Manager in Sherman, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance (More than a year)

    Pros

    Great experience while at this office.

    Cons

    Claims issues and customer feedback only issues


  10. Helpful (4)

    "Insurance Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Agent in Birmingham, AL
    Current Employee - Insurance Agent in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (More than 3 years)

    Pros

    Great pay for the workload, pays for licensing, no overhead or out of pocket expenses like most other agencies. Can't say enough good things about my district manager. He's always there when we need him and has a positive management style. I also have met wonderful co-workers throughout our area. PTO is lucrative, with decent benefits and room for advancement. Fairly easy job that allows you to help customers that most standard companies look down their noses at. Company went through a transition a couple of years go and has continued to make improvements since. I feel like we are headed in the right direction and am excited to see where we end up.

    Cons

    Does not pay mileage for marketing, poor response from claims, and mystery shops

    Advice to Management

    Revamp claims department instead of talking about how bad claims is. We constantly lose good customers once they have had an accident because it takes 2 months to pay out on their claim, which negatively affects my commission and growth. Stop with the mystery shops. Most people know they are being shopped and drop the ball because they know they are being recorded. It is not effective. Allow each district to hire a traveling CSR to fill in for offices in single coverage or for when emergencies arise. Employees often have to come in sick because districts have offices that are short staffed or single covered with no one from another store available to cover. It is a constant problem with an easy solution.


  11. Helpful (4)

    "acceptance"

    Star Star Star Star Star
    Current Employee - District Manager Sales in Nashville, TN
    Current Employee - District Manager Sales in Nashville, TN

    I have been working at Acceptance Insurance (More than 3 years)

    Pros

    Good senior leadership and vision. Good people to work with not a very high stress environment

    Cons

    Too many changes to compensation and vacation. limited promotion opportunity

    Advice to Management

    Listen to your team members. Work on a training system that supports internal promotion.


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