Acceptance Now Reviews | Glassdoor

Acceptance Now Reviews

Updated October 17, 2017
407 reviews

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2.5
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407 Employee Reviews

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Pros
  • Weekly pay definitely comes in handy as well as working with a small team everyone knows everyone (in 42 reviews)

  • Good pay and bonus if you've been here long enough (in 41 reviews)

Cons
  • The major downside of the job is work/life balance (in 62 reviews)

  • No work life balance work every holiday but no holiday pay have to give 30 day notice to use a pto day (in 55 reviews)

More Pros and Cons

  1. "District Manager"

    StarStarStarStarStar
    Former Employee - District Manager in Houston, TX
    Former Employee - District Manager in Houston, TX

    I worked at Acceptance Now full-time (More than a year)

    Pros

    A few Pro's at working for AcceptanceNow is people come first. The work environment was the ideal place to work.

    Cons

    A few Cons were the stability recently of the AcceptanceNow. The uncertainty of not knowing if the company was going to sell or expand were the cons.

    Advice to Management

    The advice I would give is stick to your strategy it is solid and tough decision will always have to be made in business. The #1 priority is to keep the doors open.


  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Acceptance Now full-time

    Pros

    Full Hour break
    Paid time Off

    Cons

    Long hours
    Making Over 200 calls a day

  3. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Dayton, OH
    Current Employee - Sales Manager in Dayton, OH
    Doesn't Recommend

    I have been working at Acceptance Now full-time (More than 3 years)

    Pros

    Coworkers, pay, and nothing else

    Cons

    No work life balance work every holiday but no holiday pay have to give 30 day notice to use a pto day. Constant threatening of your job if you don’t make goal and coaching is slim to none.

    Advice to Management

    Stop messing with the bonus structure to pay us less and trying to make it look like we are getting more when in reality it’s much less!


  4. "Starter job to build experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Acceptance Now full-time (More than a year)

    Pros

    Normally easy job, decent pay for having no education beyond high school, fairly flexible work days/off days (with exceptions)

    Cons

    Long days (10-12 hours), most days are extremely boring, being expected to do what's best for the company instead of for the customer and breeze over the details before they truly understand their contract, dealing with upset customers when they realize their contract is not what they thought, raises are typically 10-20 cents, almost no opportunity for advancement


  5. "Fun place"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant

    I worked at Acceptance Now full-time (More than a year)

    Pros

    Great benefits, most staff are a pleasure to work with.

    Cons

    Shifts, some management doesn't know how to manage.


  6. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Acceptance Now full-time

    Pros

    Great benefits, good pay,
    Some managers really care about your professional development, friendly environment.

    Cons

    Retail hours, work weekends, evenings,
    and holidays.

    Advice to Management

    Take the time to acknowledge and thank the time away from family and effort some employees put in for their stores.
    Keep developing your coworkers.


  7. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Acceptance Now (Less than a year)

    Pros

    Good customer service from employees

    Cons

    Rented and previous used items crash easy

  8. "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Atlanta, GA
    Current Employee - Sales Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at Acceptance Now full-time (More than 3 years)

    Pros

    Good pay and bonus if you've been here long enough. Really good benefits. Travel perks as well.

    Cons

    Family/work life balance. No staffing support. Workload is crazy but they don't provide you with enough help to meet all deadlines given. SUPER HIGH TURN OVER RATE.

    Advice to Management

    The turn over rate is high because people in leadership roles take things too personal.


  9. "Good could be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in South Bend, IN
    Current Employee - Sales Manager in South Bend, IN
    Recommends
    Positive Outlook

    I have been working at Acceptance Now full-time (More than 3 years)

    Pros

    Job is easy, pay is decent for job duties. Great benefits.
    Helps provide experience for entry level management.

    Cons

    Work/home life balance.
    Unreasonable standards.
    Outdated staffing structure.
    Managers only have title, no actual power.

    Advice to Management

    Don't promise promotions if you have no intentions on getting them there we are all adults don't tell someone what you think they want to hear. This could be a very great company to work for if they made SM's salary and gave them more control of the schedule. Overall not a bad job, alot could be done to make it better.


  10. "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Acceptance Now full-time

    Pros

    Weekly pay , that is all I can think of that is good with this company. Some good coworkers. Some good customers.

    Cons

    No advancement, insurance price is high, favoritism, no help from upper management, stay away from this company , no training

    Advice to Management

    Update the training, upper management needs to pay more attention,


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