Access Family Services Reviews | Glassdoor

Access Family Services Reviews

Updated Sep 23, 2019

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2.7
41%
Recommend to a Friend
71%
Approve of CEO
Access Family Services Regional President Brianne Smith (no image)
Brianne Smith
4 Ratings
  1. Helpful (2)

    "Growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fayetteville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Access Family Services full-time for more than 3 years

    Pros

    People are awesome.! Sense of team is amazing. You can always find support on multiple levels. Innovative to meet needs of community. Employees feel like family.

    Cons

    Non-traditional hours. Requires organizations

    Advice to Management

    Continue to focus on People as the main asset.

    Access Family Services2018-02-13
  2. "No good supervision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Behavior Technician 
    Doesn't Recommend
    Negative Outlook

    I worked at Access Family Services part-time

    Pros

    Pay is okay starting out.

    Cons

    Clients cancel a lot and you are not trained well you pretty have to learn on your own.

    Access Family Services2019-09-23
  3. "Assistant to the front secretary"

    StarStarStarStarStar
     

    I have been working at Access Family Services

    Pros

    Fun Friday and days off

    Cons

    Time off is not good

    Access Family Services2019-06-15
  4. "Toxic Work Environment, Culture & Expectations --Critical, Condescending & Inconsiderate Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Family Centered Treatment Clinician in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Access Family Services full-time for less than a year

    Pros

    The actual team of clinicians are very helpful and supportive and understand each other as much as they can be. the exposure to different modalities (families, community, individual, groups) and experience you will gain navigating each, is unmatched. You will acquire a lot of knowledge over a short period of time that will equip you with more skills needed for further matriculation within the field.

    Cons

    I worked in the Raleigh location as a Family Centered Treatment Clinician. Here are my top greivances. ... The workload is never ending. Meaning there is no start or cut off period/hr. You have to assert your own boundaries in regard to work hrs, routines, managing home, etc. However, it is very challenging to assert boundaries to supervisors and collaterals especially with the demands of the job and nature of the work itself. Furthermore it is challenging to execute an effective time management and task prioritization routine that will align with adequate self care, and tending to home/personal obligations. (Caseload 5-7 high need families meeting at min. 2-3 times a week for min. of 3 hrs , team trainings on various days, onlinie trainings w/tests and quizzes, 3 supervisions outside of those already required for licensure, and 3-5 hou long team long meetings every week.....all of this is very consuming and overwhemling in my opinion). ...Extensive online training for FCT model with tests and quizzes expected to be done simultaneously while maintaining a high need caseload. Does not allow much time to really "train" and internalize the information. No traininig at all on basic functions (navigating the database/system, etc.) ...Disproportionate amount of micromanagement and criticism considering the lack of training, guidance and support, and effective communication. ...Leadership seems to have favorites, and if you don't adhere to their "commands," they will make it known that you are not among the favs. by singling you out, questioning your every , micromanaging, devaluing you, disregarding your input etc. and just treat you unfairly. They make it clear in every opprortunity they find, that not everyone is "cut out" or "fit" for FCT and that is their tactic/mindset that allows them to turn a blind uncaring eye to their systemic issues and further making you believe that you are the problem/ inadequate. I learned really quick that FCT presents challenges and struggles for EVERYONE, as it definitely requires many adjustments and sacrifices for EVERYONE and most struggle with this model. ... If you even simply mention your concerns to them expecting to be met with understanding and support, and/or solutions...it will backfire and you will hear your words used against you at some point. ....Compensation extremely dispoportionate to the amount of work/travel/gas/time actually expended. Salary is decent but not nearly enough for all that is required of you.

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    Access Family Services2019-06-25
  5. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Intensive In-Home Team Member 

    I worked at Access Family Services full-time

    Pros

    Supportive management and team, decent pay (for mental health), independence in the field

    Cons

    Wear and tear on your vehicle

    Advice to Management

    More contact/check-ins with individual teams regarding cohesion and goals for growth.

    Access Family Services2019-04-01
  6. "Gained a lot, but it’s exhausting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FCT Clinician in Raleigh, NC
    Recommends

    I have been working at Access Family Services full-time for more than a year

    Pros

    Great office staff, supportive team, get so much irreplaceable experience as a therapist

    Cons

    So many responsibilities as a clinician, exhausting, feel like my life is controlled by clients and my boss’ expectations, crazy hours, no boundaries

    Access Family Services2019-03-16
  7. Helpful (1)

    "This company is making big changes. Great changes!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FCT Clinician 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Access Family Services full-time for more than a year

    Pros

    Flexible hours. Good benefits package. New incentives for employees. Upper management becoming more involved/concerned with employees. Team work. Genuine care for population served. Opportunity for advancement. The workers and supervisors are great.

    Cons

    Pay could be better (but it is clear the company pays what they can and is upping benefits and incentives), job responsibilities can be overwhelming at times (nearly any helping professional will likely tell you the same about their jobs. It goes with the territory.) Hours can be weird depending on your position (but you arrange your own schedule week to week so planning personal time is generally easy).

    Access Family Services2018-02-14
  8. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior BCBA in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Access Family Services full-time for less than a year

    Pros

    Flexible schedule, collaborative environment, great co-workers, team approach

    Cons

    Does require some autonomy with schedule

    Access Family Services2018-02-11
  9. "ABA Line Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Georgetown, SC
    Doesn't Recommend
    Negative Outlook

    I worked at Access Family Services

    Pros

    Flexible hours , Love working with children, and iPad from the company to work on.

    Cons

    Pay, Dealing with stubborn parents and administration

    Access Family Services2016-12-21
  10. Helpful (4)

    "RUN, RUN, RUN AWAY!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Access Family Services

    Pros

    Flexible schedule, continual open positions for professionals. There are always openings in various sections. Health care, vacation, and sick leave as compensation package.

    Cons

    low professional salary, overwhelming job responsibilities, lack of organization, lack of consistency, inability to trust coworkers, management has favorites, no employee perks, no personal interest in employees such as holiday parties, birthdays, special occasions/milestones, no Christmas card or holiday/performance bonus of any kind. Professional staff members do not get the tools they need to adequately perform job requirements. Staff does not work together but stab each other in the back. No trust among staff members. Incredible amount of staff turnover. Atmosphere is negative, oppressed, depressed. Staff who put together special events as an attempt to improve morale are frowned upon, as socialization using up valuable work time that could be channeled into production. There is no concept of work/life balance; it is about work, work, and more work. The more that a staff member does, the more that is expected from that worker, while others do nothing and skate by. There is no motivation to try harder or succeed.

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    Advice to Management

    Take care of your employees. Continual staff turnover and dissatisfaction is expensive.

    Access Family Services2016-11-15
Found 15 reviews