Acclaris Reviews | Glassdoor

Acclaris Reviews

Updated May 20, 2017
56 reviews

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Full-time Part-time

2.2
Star Star Star Star Star
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Dean Mason
26 Ratings

56 Employee Reviews

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Pros
  • Free soda, no weekends, parking (in 5 reviews)

  • Salary is credited on time, bonuses are given, drop facility at night after 9:30pm (in 4 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Under-Paid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Tampa, FL
    Former Employee - Project Coordinator in Tampa, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - covered parking for building
    - room for opportunity across the segments
    - supportive colleagues
    - supportive managers (dependent on team & level of management)
    - top notch mentorship if you show you're willing to learn.
    - free soda
    - new dinner and learn to educate on the various teams internally

    Cons

    - can't trust senior leadship, bonus wasn't paid out despite stating in offer letter. Offer letter magically disappeared.
    - underpaying legacy employees by nearly 30-50%
    - legacy leadership lacks professionalism, organization, system and product knowledge. Those who do have it simply don't show up to work.

    Advice to Management

    senior leadership of WTW - pay your employees! I see there's growth, changes in the works but you're going to lose many more of us before they're in affect.


  2. "It is what it is"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Tampa, FL
    Current Employee - Project Coordinator in Tampa, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Acclaris full-time (More than a year)

    Pros

    Great co-workers
    Free Soda
    WFH opportunities
    Fast Paced

    Cons

    Integrating with WTW has proven to be a challenge that has decrease moral and left employees feeling undervalued


  3. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acclaris full-time (More than a year)

    Pros

    Great people to work with.

    If you need assistance, management are always there to help.

    Management are flexible with hours as long as the needs of the company are met.

    The director is very easy to work with.

    The facility is a great place to work in.

    Cons

    The only thing I don't like is that there are no cubicles, we are just sitting next to each other.


  4. "You should fact check before you act...its going to cost you in the end."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Tampa, FL
    Former Employee - Supervisor in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Acclaris full-time (More than 3 years)

    Pros

    The biggest pro is I got out. My life and health improved ten fold the moment I walked out that door.

    Cons

    This is the worst company I have EVER worked for. The things I witnessed and was made to take part of were disgusting. I walked on egg shells every minute of every day. Credit is never giving but you will take all the blame.

    Advice to Management

    You really need to conduct exit interviews. People don't just up and leave after working for company for years with no reasons. You need to review facts before approving a PIP. Your call center alone has lost so many people in a short amount of time under the direction of ONE person. As another person mentioned law suits are being filed.


  5. "Lots of change for the good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acclaris full-time

    Pros

    We are finally being integrated into the bigger company, Willis Towers Watson, and positive change has begun. Our benefits are now from Willis Towers Watson such as 401k and health benefits and vacation.

    Our business processes are also changing with the other lines of business we work with.

    Fun environment with good people. We work hard but have fun doing it.

    Free coffee, tea, and soda.

    Best of all, we can wear jeans EVERYDAY! 😄

    Cons

    I have noticed that employees who have been with the company a long time can struggle with the change and have a negative attitude. But not many of them are still around.

    Advice to Management

    Keep the environment fun!


  6. Helpful (3)

    "Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Acclaris full-time (More than a year)

    Pros

    Free soda and coffee. Also, covered parking.

    Cons

    Where do I start? The managers treat their employees like modern day slaves. There is no respect for those in the area around you on phone calls. I've had people on calls tell me that they could hear someone who was yelling in the background clear as day through the phone. Guess what kind of image that sends. Apparently this is normal and we are supposed to put up with it because this person has "pull". Promotions are based upon who you know as well. Once you walk through the door, you can feel how low the morale is. Don't talk my word for it? Have a look at the other reviews.

    Advice to Management

    Stop throwing your employees under the bus and looking for someone to point the finger at. Maybe then you'll get some loyalty. Also, the CEO is one of the worst I've seen throughout my 20 year career. Too much favoritism and zero respect for employees.


  7. Helpful (4)

    "It's not a Towers Watson company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Acclaris hires people - no HS diploma required . CrIrmal record? No problem you're hired and we will promote you too.

    Cons

    The company is a complete joke.

    Advice to Management

    Clean house - start at the top.


  8. Helpful (2)

    "Worst company I have ever worked for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Acclaris full-time (More than a year)

    Pros

    The "worker bees" are good people.

    Cons

    Upper management lacks the skills to manage. HR dictates who you should hire for your available positions even though they do not work with your team.


  9. "Participant Care Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Administrative Assistant in Tampa, FL
    Former Employee - Administrative Assistant in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Acclaris full-time

    Pros

    Free soda, no weekends, parking??

    Cons

    Poorly managed, no room for advancement, will not listen to suggestions on how to improve

    Advice to Management

    Pay people better and manage better


  10. Helpful (1)

    "Disconbobulation at the highest degree"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President of IT in Tampa, FL
    Former Employee - Vice President of IT in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Acclaris full-time (Less than a year)

    Pros

    there are a lot of smart people that work here. they are always willing to go the extra mile.

    Cons

    no work life balance is impossible with current set up, and upper management are clueless how to right the ship. HR is power hungry to get their hands into other teams business where it does not belong, it promote childish cry babies. lots of political games here. watch your back..

    Advice to Management

    merge with a company that has stronger upper management that can correct the issue or sell. might want to reduce some "C" level staff members and get ones that know what to do.


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