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Acclaris

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Acclaris Reviews

Updated May 22, 2021

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Found 95 of over 101 reviews

3.3
65%
Recommend to a Friend
38%
Approve of CEO
Acclaris CEO 	Dean Mason (no image)
Dean Mason
43 Ratings

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  1. 1.0
    Former Employee

    DON'T DO IT

    Jul 22, 2015 -  in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    coffee, nice restroom with plenty of TP, ummm not much else

    Cons

    HR is not on your side - don't trust them!; offers bonuses but then works very hard to make sure you don't earn them even told that if full bonus was earned, they would make it harder; HR listens to you and then reports everything you've said to your supervisor; promises 40 hour work week but doesn't deliver; management has obvious favorites, your supervisor is not better at the job than you - just kisses butt better; this was absolutely the worst company I have worked for in my 40 years of employment

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    1 person found this review helpful
  2. 5.0
    Current Employee, more than 1 year

    Great place to work

    May 18, 2017 - Anonymous Employee in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with. If you need assistance, management are always there to help. Management are flexible with hours as long as the needs of the company are met. The director is very easy to work with. The facility is a great place to work in.

    Cons

    The only thing I don't like is that there are no cubicles, we are just sitting next to each other.

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  3. 1.0
    Former Employee, more than 3 years

    You should fact check before you act...its going to cost you in the end.

    May 13, 2017 - Supervisor in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The biggest pro is I got out. My life and health improved ten fold the moment I walked out that door.

    Cons

    This is the worst company I have EVER worked for. The things I witnessed and was made to take part of were disgusting. I walked on egg shells every minute of every day. Credit is never giving but you will take all the blame.

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    7 people found this review helpful
  4. 1.0
    Former Employee

    Confidential

    May 12, 2015 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free sodas and coffee. Casual Fridays, free parking.

    Cons

    HR doesn't respect employee privacy, all females that gossip about confidential information around their cubicles. HR in India makes circles around the "girls" in Tampa. Product is broken and no one knows how to fix it, lost leader. What you are hired to do and what you actually do is so different you will be looking for another job in 3 months. However, if you post your resume to the job boards (Monster, Careerbuilder, The Ladders), the recruiter reports it to HR Manager and then you get called in the office and asked why you are looking (unbelievable). First job right out of school, great; experienced professional, horrible.

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    3 people found this review helpful
  5. 2.0
    Former Employee

    It was a small family like feel with my coworkers but the management style is micro-manage.

    Apr 3, 2012 -  in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free drinks, sometimes they will cater a lunch. Small office so you get to know your coworkers like family. There was no drama as far as gossip and other childish stuff. M thru F work schedules. More paid holidays then some employers and the FSA acct that they offer as part of their benefits package was great.

    Cons

    No oppurtunities for advancement. They DO NOT promote from within and will hire from outside instead. No tuition reimbursement. Nasty customers. Too many different clients, products, etc and everyday things change. Not enough leadership help when you need it. If you need a supervisor you will not get one. They make it really hard to get time off by having you request it in their scheduling software first and then once that is approved you must now also get your team lead and director to approve. The catered lunches used to be for everyone but then changed it to only people who skip their lunch now get it. The communication between the departments in India and US are broken, they are processing the claims but when you try to send one back for review they will just post a canned response and you are the one who has to go back to the customer with their unsatisfactory responses. Also the pay for the stress level of this job do not match up. They only hire @ 11.50 and after a year you will be lucky to get a 1,3 or 5% raise.

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    2 people found this review helpful
  6. 1.0
    Current Employee

    not a good experience at all

    Jul 8, 2013 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Applied online. A week later received a call for an interview. The interview went good. 3 people who interviewed were very nice. The interview process is very easy. The only bad thing about the company is that after doing a great interview, they decided to change the job description, job title, and basically searching for more senior candidates.

    Cons

    not a serious company, management is a complete joke. HR needs to re-evaluate exactly what is that they are looking for before posting jobs for applicants.

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    3 people found this review helpful
  7. 1.0
    Former Employee

    Pros

    You have some great people in leadership who are dedicated to this company!

    Cons

    You have some not so great people in leadership who have their own agenda and it's called DRAMA. Yet you continue to reward this kind of behavior or turn a blind eye to it. Ironically the people who actually care are the ones who leave or will because of this. The personal drama has replaced being a customer service professional. Wake up Acclaris you have a serious problem.

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    3 people found this review helpful
  8. 1.0
    Current Employee

    The HR and management team at Acclaris is a joke. They do not have morals or values

    Mar 15, 2014 - Anonymous Employee in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I got to meet a lot of good knowledgeable people.

    Cons

    HR controls to many aspects of whom you hire and etc. They have their nose in everyone's business. The senior management team has no clue what is going on within their teams. The entire company is disorganized and is losing clients on a daily basis due to this. The company wastes so much money on ordering lunch everyday and travel expenses.

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    4 people found this review helpful
  9. 5.0
    Current Employee, more than 1 year

    Great company

    Aug 27, 2017 - Anonymous Employee in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Acquired by Willis Towers Watson - integration is finally happening. Lots of positive changes!

    Cons

    Lots of management changes. Makes employees feel uneasy.

    Continue reading
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  10. 4.0
    Former Employee

    Great learning opportunities and growth

    Feb 28, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fast pace, very dynamic environment, learning and growth potential, right blend of onsite/offshore model

    Cons

    Micro-managers, situational preferential treatment, D*

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