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Accolade Reviews
210 reviews
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Rajeev Singh
98 Ratings
Pros
"Company allows employees to have a more flexible schedule with the ability to work from home if needed" (in 17 reviews)
"Smart people who want to work hard to make a difference" (in 13 reviews)
Cons
"Starting to feel like more of a call center rather than having the chance to genuinely connect with clients" (in 27 reviews)
"The bonuses were an added incentive for the Health Assistants, who were the heart of the company under our former CEO" (in 25 reviews)
![Accolade Logo]()
"Join a Company Re-Inventing the Healthcare Experience"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Accolade full-time (More than a year)
Pros
Accolade is a fast growing company that has afforded me many opportunities to grow and take on new roles. Although Accolade has been in business for nearly a decade, we are still learning and growing as an organization, which has allowed everyone to take on new responsibilities and "challenge the status quo." If you want to work for a company who values employee ideas and feedback, fosters a collaborative work environment and continues to positively disrupt an industry that has been notorious for expensive care and poor customer service, Accolade is the place for you.
Cons
N/A - Accolade is a company that is continuously learning and growing, and adapting in what is an ever-changing healthcare industry.
Advice to Management
Continue to: listen to your employees, keep the consumer front and center with every decision, and foster a community where employees are on board with the incredible mission, values and cultural beliefs that has made Accolade successful since its inception.
Accolade 2018-11-27 09:12 PST![Accolade Logo]()
"Health Assistant In Office and Remote"
StarStarStarStarStarI worked at Accolade full-time
Pros
Colleagues were really nice and there were some nice free meals during special occasions and holidays. Great PTO.
Cons
Very fast moving and sometimes too much is expected of you, especially in such a fast paced environment. Starting to feel like more of a call center rather than having the chance to genuinely connect with clients.
Accolade 2018-12-03 11:28 PST![Accolade Logo]()
"Great!"
StarStarStarStarStarRecommendsI have been working at Accolade full-time
Pros
I haven’t been here very long, but really enjoy it!
Cons
There are a lot of people who work from home, so being a new hire, it feels kind of empty sometimes!
Accolade 2018-11-29 08:36 PST![Accolade Logo]()
"Health Assistant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Accolade full-time
Pros
Great vibes. Amazing people. Decent pay.
Cons
Phone work. A lot of sitting.
Advice to Management
Keep it up!
Accolade 2018-11-10 06:54 PSTHelpful (2)
![Accolade Logo]()
"The most amazing atmosphere and wonderful people!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOPros
You really get to be yourself. You have support and everyone genuinely cares.
Cons
Better training facility , they did great with what they have but very tight fit.
Accolade 2018-11-02 01:51 PDTHelpful (2)
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"Best Company culture that I have ever worked for!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Accolade full-time
Pros
The culture at this company is amazing and everyone cares about everyone else. I love how every one is ready to roll their sleeves up and figure things out, there is no fighting about "not my job". It is also great to see the passion that each employee has about how we are making a difference in the healthcare industry. It fun to be part of a fun, innovative culture with great people!
Cons
As we work hard to continue to innovate it can get hard sometimes as we figure out the best was to go to market and message the great things we are doing. People who work here have to have creativity to try new things and be able to be patient and flexible.
Advice to Management
Keep leading this company the way that you have been! Proud to work under a great group of leaders
Accolade 2018-11-02 08:11 PDTHelpful (1)
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"Steward"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Accolade (More than 8 years)
Pros
Great environment, good people and decent salary
Cons
Overpaid leadership who have no idea what they are doing.
Advice to Management
Pay attention to your people, develop your people and promote within.
Accolade 2018-11-01 19:44 PDT![Accolade Logo]()
"Billing Health Assistant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOI have been working at Accolade full-time (Less than a year)
Pros
At the moment I am a temp working at accolade. Everything about the job and company is great. Everyone is working towards a same goal.
Cons
The only downside I can think of at the moment is if you’re not at work before 8:30 good luck finding parking !!
Accolade 2018-10-08 06:57 PDTHelpful (1)
![Accolade Logo]()
"Love love love"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Accolade full-time
Pros
The atmosphere. The pay. The atmosphere and oh the atmosphere
Cons
None at all. Keep up the great company
Accolade 2018-10-02 21:57 PDTHelpful (1)
![Accolade Logo]()
"Health Assistant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOPros
I was brought in as a gun for hire led on to believe to be permanent. (Extremely low pay that you can not live on. What year is it? 2018 right?) Wasted my time. Place is a joke. For 10 years in as a healthcare company, I expected more. Sad. OH, and you get yelled at by every customer and take bullets all day for the Billing Department that don't even have it together. This company HAD potential to be different. Unfortunately, IT IS a call center like every other call center. It's all about metrics metrics metrics and if that's not the issue, then it's something else they will get you for. "Who's 'they'? It's 'WE'' WE are a team that look out for each other!" . Too funny........extremely laughable. Trust no one. Total joke.
Cons
Company promises way more than it ever delivers. There are stewards that don't deserve the position they're in for how they talk to their teammates. They also do not like people with an actual backbone that stand up for themselves.
Advice to Management
Grow a pair.
Accolade 2018-10-31 21:56 PDT
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