Accolade Reviews
Updated May 26, 2022
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Found 429 of over 476 reviews
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Approve of CEO
Rajeev Singh
224 Ratings
Opens the Fishbowl by Glassdoor site in a new window
Top Review Highlights by Sentiment
Pros
Cons
- "They cannot and because Accolades leadership is too arrogant to admit they got this wrong, it makes the job hell for the Health Assistant and Clinical Health Assistant." (in 13 reviews)
- "Bonuses, raises and consideration for advancement are based largely on your 'numbers'" (in 9 reviews)
- "Very Little Training before being put on the call floor makes for many awkward calls the first few weeks" (in 8 reviews)
- "I was let go shortly after these conversations and requesting time off for interviews." (in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Accolade and is not affected by filters.
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- Current Employee★★★★★Featured Review
Fast growing company focused on helping people live their healthiest life
RecommendCEO ApprovalBusiness OutlookPros
Fast paced start-up like culture with the financial resources of a public company. Innovative culture with room for growth in Engineering for smart empathetic mindful empoyees
Cons
Still finding their groove in delivering technical capabilities to the market
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Great pay Great feedback and performance tracking Great advancement opportunities.
Cons
Hard work which is not a bad thing. but this job can be a challenge at times but you learn and grow from it.
Continue reading - Current Employee★★★★★
Pros
Work from home great supervisor
Cons
Constantly changing procedures sometimes short staffed
- Current Employee, more than 3 years★★★★★
Pros
Open communication, constant changes, great benefits and perks.
Cons
Constant changes ( both good and bad!), overworked middle management, lots of forced diversity feels uncomfortable ( sessions asking 'diverse' people to talk about being diverse)
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Wonderful, helpful colleagues, awesome management, thriving environment, great benefits, and nice surprise perks.
Cons
Certain departments seem to lack communication and the engineering/tech team(s) seem(s) like they need help. It's very easy to skip breaks/lunch. Mental burnout is real (but there are benefits to help with that, and really, that's a you problem lol) sometimes, but you also have to remember what the job is.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Flexibility and work from home options
Cons
Lots of constant changes with lack of communication
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Awesome pay and work environment
Cons
They did make everyone come back in the office
- Current Employee, more than 5 years★★★★★
Pros
The leadership is transparent and shares everything going on in the company. The good, the bad, and the future outlook. The CEO, Raj, is the most genuine and brilliant leader there is. The product, platform, and health assistants are truly saving lives every day. Making people healthier and relieving their stress makes work feel more fulfilling. This is a smart and good group of people.
Cons
Continue to scale revenues to be able to help more employees. Make it easier to onboard customers.
Continue reading - Current Employee★★★★★
Pros
There are no longer pros in working for this company.
Cons
Terrible company these days. Embarrassed working for them. Actively seeking other employment.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Great fellow employees to work alongside
Cons
Call volume is to high and can’t get other tasks done .
Continue reading
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Accolade Reviews FAQs
Accolade has an overall rating of 3.5 out of 5, based on over 476 reviews left anonymously by employees. 56% of employees would recommend working at Accolade to a friend and 57% have a positive outlook for the business. This rating has been stable over the past 12 months.
56% of Accolade employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Accolade 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Accolade to be career development, culture, benefits and the cons to be senior leadership, management.
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