Accolade Reviews
Updated May 4, 2021
Clear All
Full-time, Part-time
English
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
Job Status (2)
- Current Employees
- Intern
- Freelance
- Part-time
- Contract
- Full-time
Select a location...
- Worldwide
- United States - All Cities
- - Pennsylvania
- - Philadelphia, PA Area
- - Pitts, PA
- - Arizona
- - Phoenix, AZ Area
- - Maine
- - Portland, ME Area
- - New York State
- - New York City, NY Area
- - Texas
- - Houston, TX Area
- - Washington State
- - Seattle, WA Area
- Australia - All Cities
- - South Australia
- - Berri
- Czech Republic - All Cities
- - Prague
- - Prague, Czech Republic Area
- India - All Cities
- - Tamil Nadu
- - Chennai, India Area
English
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Popular
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
Recommend to a Friend
Approve of CEO
Rajeev Singh
164 Ratings
Pros
"Great communication, fun atmosphere & work from home opportunity" (in 29 reviews)
"I learned a lot and met some great people" (in 16 reviews)
Cons
"The sides of the business (health assistants and R&D) can feel isolated from each other without an active outreach" (in 30 reviews)
"The pay in the Steward role is just OK for the amount of work we put in on an ongoing daily basis" (in 23 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, less than 1 year★★★★★Featured Review
Pros
Accolade is a mission-driven organization that I am proud to work for. The culture is inclusive and collaborative. People are often willing to go above and beyond their "day job" to lend a hand or an hour to help someone else's project succeed. Throughout the COVID pandemic, we have worked hard as a company to be a leader and have launched two products -- one to bring clinical guidance to companies to keep employees safe and another to increase access to mental health services with a digital offering.
Cons
Accolade is in a high-growth stage as a newly public company. It is exciting and brings with it much opportunity for career growth. This stage isn't for everyone, though. The pace of work is fast, the volume high, and you must be comfortable with change.
- Current Employee, less than 1 year★★★★★
Pros
Good pay work from home
Cons
Going back to office soon
- Current Employee, more than 1 year★★★★★
Pros
Your colleagues might keep you sane.
Cons
Everything about this place has gotten worse and worse. Employee burnout is at an all time high. We took a survey on how we feel about the company and have heard nothing - although whoever responds to these Glassdoor reviews point out that employees are happy. Yes, the ones not on the front line are treated like gold, while we have to deal with horrible anti-employee policies. Only gotten worse with COVID. Five minutes between hanging up and taking the next call - with notes? Having your supervisor hound you every time you go to the bathroom? We going to have to pee in bottles next? Also, it’s April. Where are our raises??
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Pto and HSA contribution. Can’t think of anything else
Cons
Everything else... they micromanage you to the point you can’t even take a quick 5 min break in between calls without them hounding you. They implemented a very strict attendance policy during a pandemic and even if you catch covid there is no leeway. You will get points regardless. They’re understaffed because people are just leaving due to how terrible the environment has become since the pandemic so the people who are left are over worked. It’s bad. I’m sure these positive reviews on here are either from people who just started working here or they’re fake
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Good Benefits and nice work environment
Cons
It can be a fast paced environment
- Current Employee, more than 1 year★★★★★
Pros
Fast Growth. Great Leadership. Good People.
Cons
Slow career progression and promotion
- Former Employee, more than 1 year★★★★★
Pros
Nothing is good about working here. All lies
Cons
They promise flexibility and don't give it
- Current Employee, more than 1 year★★★★★
Already-dismal treatment of frontline employees has tanked in the past year
RecommendCEO ApprovalBusiness OutlookPros
Decent health insurance. They begrudgingly gave us WFH for the pandemic. That’s about it.
Cons
Egregiously strict attendance policy that was introduced in the middle of the PANDEMIC. Leadership keeps signing on more and more customers without increasing the workforce appropriately, so employees are overloaded. Supervisors preach about “taking care of yourselves!” but policies and constantly changing expectations make it impossible to actually do so without sacrificing the all-sacred productivity. God help you if you have a health crisis and need to take time off without notice.
Continue readingWe appreciate you raising your concerns around your employee experience. We know it’s been a tough year and we thank you for hanging with us. From the pandemic to economic decline to social injustice, the world we operate in has created external pressures and our company has made a good faith effort to take care of employees and customers each step of the way. We are striving to support all employees in taking care of themselves while taking care of our members and would be happy to talk through more options for your particular situation to ensure you are supported. Please reach out to Beverly Gibson, EVP of Learning and People Operations.
- Current Employee, more than 3 years★★★★★
Pros
Fast paced atmosphere, Positive culture, good mission
Cons
Unorganized, Poor management, Overworked employees, Emotionally draining
Continue reading - Current Employee, more than 3 years★★★★★
Pros
good benefits, paid time off, and co workers are all very nice and friendly
Cons
-understaffed -over worked -not compensated for work -expected to work out side of your title
Continue reading
Join the Accolade team
Popular Careers with Accolade Job Seekers
Health Assistant
Learn About the JobClinical Health Assistant
Learn About the JobSupport Team
Learn About the JobClient Support Associate
Learn About the JobSoftware Engineer
Learn About the JobProject Manager
Learn About the JobAccount Executive
Learn About the JobBusiness Analyst
Learn About the JobAccount Manager
Learn About the JobRegistered Nurse
Learn About the JobWork at Accolade? Share Your Experiences
Accolade
Click to Rate
Accolade Response
Program Manager, Talent Management