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Accolade Reviews
Found 218 reviews
Approve of CEO
Rajeev Singh
103 Ratings
Pros
"Company allows employees to have a more flexible schedule with the ability to work from home if needed" (in 17 reviews)
"Smart people who want to work hard to make a difference" (in 13 reviews)
Cons
"Starting to feel like more of a call center rather than having the chance to genuinely connect with clients" (in 28 reviews)
"The bonuses were an added incentive for the Health Assistants, who were the heart of the company under our former CEO" (in 25 reviews)
Great culture, smart caring people
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Accolade full-time for more than 2 years
Pros
Company mission, career growth, ability to help people and impact lives, very fast paced
Cons
No cons that I can think of
Accolade2019-02-11Excellent company moving in the right direction
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Accolade full-time for more than 4 years
Pros
Combination of incredible service and technology. Company that really cares about its culture. Company that really helps people and makes the world better. Great opportunities to learn and grow.
Cons
Fast moving and demanding - you have to stay sharp and be ready for change.
Advice to Management
Keep working to integrate technology into the service. And keep executing on the pivot, this company is moving in the right direction.
Accolade2019-02-04Not What They Promise
StarStarStarStarStarI worked at Accolade full-time
Pros
Pay is good and training is thorough
Cons
It's just a glorified insurance call center. You aren't actually helping anyone with their health you're just speaking to angry customers who wish they could speak directly to their insurance company.
Accolade2019-02-13Great job
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Accolade for more than 4 years
Pros
Good work ethics and great people
Cons
No cons at this time
Advice to Management
Nonexistent
Accolade2019-01-28Helpful (1)
Health Assistant
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Accolade full-time for more than 2 years
Pros
This position is flexible, pays decent, and most of the people are amazing to work with and are supportive. The coworkers are the best part.
Cons
It feels like a call center. There isn’t a lot of time to connect with current clients everything starts to build up. Lots of double standards for people.
Advice to Management
Be more consistent. Do what you promised and stop changing what we agreed upon when being hired. Every leader seems to have their own rule or way of doing things and the employees are the ones who get reprimanded.
Accolade2019-01-28Great People and Work Environment
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Accolade full-time for more than 2 years
Pros
Accolade has pivoted the business and is reinventing the member experience in Healthcare. The mission and team are very inspiring and the company is scaling quickly.
Cons
As with any startup you can expect lofty goals and processes that are being developed as we grow which for some people can be a challenging environment.
Advice to Management
Continue to hire the strong talent you already have to drive the great culture that has been created!
Accolade2019-01-07Great Company Learning As They Go
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at Accolade full-time
Pros
Great CEO who cares, leadership persons who also work front lines, nice work environment, onsight tech support, and diverse.
Cons
Training felt rushed and crowded, many people did not make it due to inconsistencies and the approach of mass hire/training.
Advice to Management
Keep trying new training styles until you find a method that works for all your people instead of just a few.
Accolade2018-12-26Join a Company Re-Inventing the Healthcare Experience
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Accolade full-time for more than 2 years
Pros
Accolade is a fast growing company that has afforded me many opportunities to grow and take on new roles. Although Accolade has been in business for nearly a decade, we are still learning and growing as an organization, which has allowed everyone to take on new responsibilities and "challenge the status quo." If you want to work for a company who values employee ideas and feedback, fosters a collaborative work environment...
Show MoreCons
N/A - Accolade is a company that is continuously learning and growing, and adapting in what is an ever-changing healthcare industry.
Advice to Management
Continue to: listen to your employees, keep the consumer front and center with every decision, and foster a community where employees are on board with the incredible mission, values and cultural beliefs that has made Accolade successful since its inception.
Accolade2018-11-27Health Assistant In Office and Remote
StarStarStarStarStarI worked at Accolade full-time
Pros
Colleagues were really nice and there were some nice free meals during special occasions and holidays. Great PTO.
Cons
Very fast moving and sometimes too much is expected of you, especially in such a fast paced environment. Starting to feel like more of a call center rather than having the chance to genuinely connect with clients.
Accolade2018-12-03Great!
StarStarStarStarStarRecommendsI have been working at Accolade full-time
Pros
I haven’t been here very long, but really enjoy it!
Cons
There are a lot of people who work from home, so being a new hire, it feels kind of empty sometimes!
Accolade2018-11-29
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Found 218 reviews
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Accolade Response
December 26, 2018 – VP of Learning and Talent Management
Thanks for sharing that advice with us. We are excited by the growth we have seen in our teams and continually are re-visiting our programs and process to make sure that they are relevant and fit our needs.