Accolade Reviews | Glassdoor

Accolade Reviews

Updated August 12, 2018
200 reviews

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3.9
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Accolade CEO Rajeev Singh
Rajeev Singh
93 Ratings

200 Employee Reviews

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Pros
  • "Company allows employees to have a more flexible schedule with the ability to work from home if needed" (in 17 reviews)

  • "Smart people who want to work hard to make a difference" (in 13 reviews)

Cons
  • "Call-center culture -- They really stress out when you refer to health assistants as workers in a call center" (in 25 reviews)

  • "The bonuses were an added incentive for the Health Assistants, who were the heart of the company under our former CEO" (in 25 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Opportunity to build something amazing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accolade full-time (More than a year)

    Pros

    If you've never had the opportunity to be at the forefront of creating something very meaningful that will impact millions of people's lives all while working with the latest technologies, this is your chance! I really enjoy the outstanding work/life balance I'm afforded here. I've worked for several organizations where you had to be the first person in to turn on the lights and the last one out to turn them off. That mentality does not exist here at all. As long as you're doing your job, you have complete autonomy. Also, the leadership here is completely transparent/honest with regards to our wins/losses/momentum/challenges we're facing which is refreshing.

    Cons

    Accolade only offers transportation benefits to those who take public transportation. I choose to drive into work which causes the tolls/parking to expenses to add up. If you aren't able to allow folks to expense these costs then perhaps open an east side location ;-)

    Advice to Management

    I can't think of anything constructive to share here. Just keep doing what you're doing as I have complete faith in our mission/vision and the fact that you've been able to be very successful building something similar in your previous company.


  2. "Most rewarding culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Steward in Plymouth Meeting, PA
    Current Employee - Steward in Plymouth Meeting, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accolade full-time (Less than a year)

    Pros

    Company culture is unlike any I have ever experienced. There are goals and objectives in every position but they are always weighted with personal contribution and the things that can’t always tangibly be measured.

    Cons

    Change, this can difficult to maneuver due to the fact that growth and scalability will inevitably bring consitent change.

    Advice to Management

    Keep going!

  3. "BCSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accolade full-time

    Pros

    Wonderful, marvelous, can work from home..

    Cons

    Micromanagement, too many 1 on 1's,

    Advice to Management

    We are adults, we don't need to be looked after with every move we make


  4. "Amazing company that cares!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accolade full-time (More than 3 years)

    Pros

    Flexibility with schedule, fun atmosphere, great co-workers, caring environment, lots of resources and support, management who takes the time to understand how you feel and what can make the job easier!

    Cons

    None at this time

    Advice to Management

    Keep up the good work! Keep asking everyone’s opinions and feedback!


  5. "Pharmacy Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accolade full-time

    Pros

    Great atmosphere. Nice people. Work from home capabilities

    Cons

    Location- High Traffic area. That is the only con!


  6. "Just and in between job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Accolade full-time

    Pros

    Good benefits, good pay.opportunity to join different committees

    Cons

    Promote within is hard. Management plays favorites

    Advice to Management

    Take feedback better


  7. "Growing pains, but people care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Plymouth Meeting, PA
    Current Employee - Specialist in Plymouth Meeting, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accolade full-time

    Pros

    Caring people who are mission-driven
    Work from home flexibility
    Seeks feedback and tries to take action

    Cons

    Finding ourselves in the marketplace means rapid change
    Communications still needs improvement

    Advice to Management

    Have more interaction from Sr. leadership with operations and product. Raj is open and accessible, but newer executives should make themselves more visible.

  8. Helpful (2)

    "Inspiring Mission, Challenging Work, Not for Everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accolade full-time (More than a year)

    Pros

    Challenging, interesting, important work
    Autonomous work environment
    Transparency and honesty
    Incredibly smart and driven people
    Good salary
    Healthy environment

    Cons

    Intense pace, which is great for me but not for everyone
    Growing pains as we balance growth and scale
    Many people don't see or fully embrace the vision of growth and prefer status quo, which causes friction

    Advice to Management

    Continue focusing on building a diverse workforce
    Continue educating and supporting people around the importance of growth and that we need to support each other and the direction we're going
    Continue transparency and staying visible and open with us around our plans and direction


  9. Helpful (1)

    "The mission and people keep me here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accolade full-time (More than a year)

    Pros

    I work directly with the executive and senior leadership team and the make up of the team is diverse in backgrounds, skills, and personalities. I enjoy working with all of them. They listen to everyone's voice, and even if there is some delay in response (these are busy people!) they reply. Our CEO writes (internally) stream of consciousness blogs where he lays it all out there and has an open calendar policy, he won't turn you away if you want a 1:1 with him. I believe in the mission and core of what Accolade does and so does the rest of the management team, that means a lot to me when I look for jobs. It is about serving our clients and loving the people we work with!

    Cons

    We are very powerpoint driven, sometimes I feel like I put more time into creating powerpoint presentation than doing the work I love, but I've given that feedback, and I'm seeing less and less slides being used.

    Advice to Management

    Keep up the great work! The culture you have created and continue to embody is one I will look for in every future job I take.


  10. Helpful (1)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Seattle, WA
    Current Employee - Senior Director in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accolade full-time (More than a year)

    Pros

    Accolade is a very unique place with a work environment and culture not found in many organizations.

    Our focus: reinventing healthcare - is a compelling mission, and our history of combining people and technology to change the way consumers navigate the complexity of the healthcare delivery system means we are all working towards solutions that have real influence on people's everyday lives.

    Accolade is also a dynamic, fun, and fast-paced environment. I've been given great opportunities to work on a variety of interesting projects - both big and small.

    Best of all: we get it done. Almost every project I've been a part of has been delivered to the market. It's been fun taking ideas and putting them into motion.

    Cons

    In a rapid growth environment, we all work very hard. Isn't that to be expected though?

    Advice to Management

    I commend Accolade's leadership in positioning our future with the right balance of business objectives and need to protect and preserve our unique corporate culture.

    There is a genuine openness from senior leadership about hearing what the employees are feeling and thinking about our growth and evolution, and I encourage the senior leadership to continue to keep listening. It means a lot and makes the hard work we do everyday all that much more meaningful.


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