AccorHotels Reviews | Glassdoor

AccorHotels Reviews

Updated December 14, 2017
376 reviews

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3.7
StarStarStarStarStar
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Approve of CEO
AccorHotels Chairman and CEO Sébastien Bazin
Sébastien Bazin
125 Ratings

376 Employee Reviews

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Pros
  • Friendly people to work with, great work environment (in 19 reviews)

  • s, un cadre de travail de qualit (in 16 reviews)

Cons
  • Very low salary, terrible working hours (in 12 reviews)

  • Low salary and benefits, not attention to the personal growth (in 10 reviews)

More Pros and Cons

  1. "The Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Assistant in Germany, GA
    Current Employee - Food and Beverage Assistant in Germany, GA

    I have been working at AccorHotels full-time (More than a year)

    Pros

    Profesional Eficent Productive educative amazing

    Cons

    Private life and work Balance

    Advice to Management

    Very eficent


  2. "learned hospitality in and out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GSR in Palm Springs, CA
    Former Employee - GSR in Palm Springs, CA
    Recommends
    Positive Outlook

    I worked at AccorHotels full-time (More than 5 years)

    Pros

    learned how to run a business

    Cons

    no advancement no bonuses no raises

    Advice to Management

    not too many advancements

  3. "It is okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Miami, FL
    Current Employee - Front Desk Agent in Miami, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at AccorHotels (Less than a year)

    Pros

    Incentives every month for upsells

    Cons

    The pay doesn't go over 12 per hour no matter experience

    Advice to Management

    Seriously treat your employees better please


  4. "International office"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AccorHotels full-time

    Pros

    International sales team withing headquarters

    Cons

    Few to no hotel discounts or partner discounts


  5. Helpful (1)

    "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in New York, NY
    Former Employee - Sales Coordinator in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AccorHotels full-time (More than 10 years)

    Pros

    Friendly people to work with, great work environment

    Cons

    Nonstop changes in central top management


  6. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AccorHotels full-time

    Pros

    Fair Pay compared to other hotels in dc

    Cons

    Lack of leadership from upper management to HR. FO management is average. HR is horrible, unfair, deducting pay from employees without explanation.

    Advice to Management

    N/A


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Coordinator in Marina del Rey, CA
    Former Employee - Business Development Coordinator in Marina del Rey, CA
    Recommends
    Positive Outlook

    I worked at AccorHotels (More than 8 years)

    Pros

    Accor is a very professional company that treats their employees well. Travel perks are very good!

    Cons

    As with most big companies, too many meetings.

    Advice to Management

    Keep your employees happy.

  8. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    Pros

    Nice group of people... pretty young

    Cons

    Must adjust to French Culture...


  9. "Front Desk Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Relations Manager in Mount Kisco, NY
    Former Employee - Guest Relations Manager in Mount Kisco, NY

    I worked at AccorHotels full-time (Less than a year)

    Pros

    Friendly team. Flexible hours. Management adaptable.

    Cons

    Weekend, holidays and night shifts for new comers.


  10. "Slowly changing to the top"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    New projects in digital, current CEO, international scale, recent purchase of FRHI based in Canada
    Opportunities to evolve working the group

    Cons

    Salary, lots of internal and structural changes, new organization with FRHI currently not announced but will create a lot of impact on current employees

    Advice to Management

    Invest more in employees


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