Accredo Health Reviews | Glassdoor

Accredo Health Reviews

Updated July 17, 2018
193 reviews

Filter

Filter

Full-timePart-time

2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Accredo Health President and CEO Tim Wentworth
Tim Wentworth
20 Ratings

193 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Fantastic Supervisors, Cutting edge therapies, work from home opportunity" (in 25 reviews)

  • "Good benefits, but "resource management " must approve time off meaning forget spontaneity, even for 10" (in 13 reviews)

Cons
  • "Since express scripts bought out Accredo it is nothing more than a business" (in 8 reviews)

  • "Morale is very low and no one seems to care" (in 8 reviews)

More Pros and Cons

  1. "Program Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Accredo Health (More than 3 years)

    Pros

    There is opportunity for growth if you work hard. And I personally have had amazing managers, so I feel blessed. There are lots of people with experience that are glad to help, you just have to ask!

    Cons

    Training WAS sucky, BUT it forced me to ask questions on my own to become a more valuable employee and it resulted in a positive opportunity to network.


  2. "Don't Waste Your Time!"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Pharmacy Technician in Warrendale, PA
    Current Employee - Pharmacy Technician in Warrendale, PA
    Doesn't Recommend

    I have been working at Accredo Health full-time (Less than a year)

    Pros

    Set schedule, parking, the cafeteria, three breaks, and the office setting.

    Cons

    This job will not expand your skills as a pharmacy technician. The job is basically all data entry. Youre just an empkoyee ID to management. Not to mention the training is horrible- they have people training who have no idea what they are doing.

    Advice to Management

    Do your own hiring and describe the job description better in detail.

  3. "Reimbursment Speacialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Accredo Health full-time

    Pros

    nice place work

    Cons

    they dont care about their worker


  4. "Patient Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Accredo Health full-time (More than 5 years)

    Pros

    Good benefits, good work hours, growth opportunity

    Cons

    Not every supervisor/manager is easy to work with so work environment depends on team


  5. Helpful (2)

    "Warning! Beware! All the major things to be said to stop someone from making a horrible mistake!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Patient Access Representative in Warrendale, PA
    Former Employee - Senior Patient Access Representative in Warrendale, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Accredo Health full-time (More than 3 years)

    Pros

    Some of the employees are awesome!

    Cons

    Very disorganized / Favoritism / Lack of Communication / No training provided / CEO and Leadership seem to be in LaLa Land and not in tune whatsoever to what is happening in the lower levels of the business. / System updates are done without any forethought on how the departments USING these systems need them to work. Once something no longer functions after an upgrade, it is never revisited to fix the bug created so that the dept using that functionality can perform job functions properly. / More concerned with quantity over quality, but they are dealing with life or death disease states. / They don't make the legal team handle contracts. They allow people with a high school diploma or equivalent to make decisions on legal documents. / They don't utilize the staff they have to complete the company mission. Instead they allow employees to tell them what they are and are not going to do. / Morale is very low and no one seems to care. Was told once in a town hall meeting by director that everyone was replaceable... (what a way to get people to work well for you). / Senior staff make up positions for their favorite employees to be promoted into and then don't require them to do much of anything, resulting on the remaining employees being required to absorb the promoted employees tasks without additional pay. / Some of the employees hired for the same job function are allowed to answer phones only, or work on some made up project so that they don't have the pressure of performing job duties they were hired for, resulting in remaining employees having a heavier work load. There is no incentive for this. / There are lots of career opportunities... because of the high turnover.

    Advice to Management

    Put the money, time and energy into a REAL training and development program and then hold the people in those positions accountable for providing the training and resources to actually provide it!


  6. "Overview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accredo Health full-time (More than 10 years)

    Pros

    Excellent patient focused culture. Pay is commiserate with market and responsibilities.

    Cons

    Technology is lagging behind but getting better

    Advice to Management

    Keep the focus on patient facing technology as well as end users.


  7. Helpful (3)

    "My experience at Accredo has been difficult and trying. Nothing is done for employee appreciation any longer."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training and Development Manager in Memphis, TN
    Current Employee - Training and Development Manager in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Accredo Health full-time (More than 5 years)

    Pros

    The salary is decent, and health insurance is nice. Those are the only positive items I can provide at this time.

    Cons

    Employee concerns regarding process improvement are not taken seriously. No Christmas gifts or bonuses. No yearly bonuses. No definite quarterly bonuses. No end of the year party or celebration. Not even a Thank You for going above and beyond. Favoritism is rampant.

    Advice to Management

    Listen to your employees, and Take their concerns seriously.

  8. Helpful (3)

    "No room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk in Pittsburgh, PA
    Former Employee - Clerk in Pittsburgh, PA
    Neutral Outlook

    I worked at Accredo Health full-time (More than a year)

    Pros

    It’s a good way to get experience if you have never worked around anything related to medical or medication.

    Cons

    No room for growth unless you know someone. It is very political. Some employees do not deserve to be the positions that they are in.

    Advice to Management

    Talk to your employees instead of sending emails all day. Treat them like people and not just another number.


  9. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account in Washington, DC
    Current Employee - Account in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accredo Health full-time (More than 10 years)

    Pros

    Ability to move to different jobs in company

    Cons

    Pay raise is minimal and benefits could be better

    Advice to Management

    Less middle man


  10. "Pharmacist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Pharmacist in Johnson City, TN
    Former Employee - Staff Pharmacist in Johnson City, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Accredo Health full-time (More than 10 years)

    Pros

    Fantastic Supervisors, Cutting edge therapies, work from home opportunity

    Cons

    none - had to move to NC

    Advice to Management

    I sincerely appreciated the Supervisor I had at Accredo, Carmen Capkovic and Phyllis Crockett. I was able to continue to develop as a quality Pharmacist under their supervision


Showing 193 of 198 reviews
Reset Filters