Accredo Health Reviews | Glassdoor

Accredo Health Reviews

Updated September 19, 2017
173 reviews

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2.8
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Approve of CEO
Accredo Health President and CEO Tim Wentworth
Tim Wentworth
12 Ratings

173 Employee Reviews

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Pros
  • Get to work from home and get great OT and benefits are good (in 24 reviews)

  • Pay is good compared to other companies (in 7 reviews)

Cons
  • Since express scripts bought out Accredo it is nothing more than a business (in 8 reviews)

  • Many of the customer service reps lack knowledge and empathy and are made to act like robots with no personality of their own (in 5 reviews)

More Pros and Cons

  1. "PT Access Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Accredo Health full-time

    Pros

    personal time off. Coworker experience

    Cons

    Micro managed
    Not enough paid extended holidays

    Advice to Management

    Listen and implement change and correction to reasonable employee concerns


  2. "Customer customer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Accredo Health full-time

    Pros

    Fed you a lot

    Cons

    Mandatory OT was endless even though in interview I was told they never had OT!

  3. "Mostly Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Warrendale, PA
    Current Employee - Pharmacy Technician in Warrendale, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Accredo Health full-time (More than a year)

    Pros

    Diverse, great for people who like to work independently, good working environment for millenials who prefer communicating via email/IM, management is open to new ideas. Great benefits and casual dress is a plus.

    Cons

    I feel like I'll never move up here. Opportunities for promotions don't come up frequently.


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Accredo Health full-time

    Pros

    Room for growth
    Friendly staff
    Great benefits

    Cons

    Hours were only 9-6 which doesn't work when you have a child in daycare


  5. Helpful (2)

    "Job or career?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Accredo Health full-time

    Pros

    If you only want a job!

    Cons

    No development, lack of visible leadership, one sided coaching, no sense of urgency.

    Advice to Management

    View your role from a holistic paradigm, not just from view of investors.


  6. "Amazing company, but sassy supervisors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Advocate in Memphis, TN
    Former Employee - Patient Care Advocate in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Accredo Health full-time (More than 3 years)

    Pros

    Almost everything about working at Accredo was amazing, the people I worked with were awesome and the work was pretty easy once you learned it, very laid back job.

    Cons

    Sassy supervisors, who do not understand that we were all a team.

    Advice to Management

    The supervisors should know and understand that they are not above the regular employees and that we are all a team.


  7. Helpful (4)

    "Patient Access Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Warrendale, PA
    Current Employee - Anonymous Employee in Warrendale, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Accredo Health full-time (More than 8 years)

    Pros

    Pay, causal dress code, health benefits

    Cons

    Highly stressful working environment.
     Company no longer offers quarterly bonuses, stopped once they became part of Express Scripts. Only provides on the job training, that consists of sitting with other reps who do not have training experience. No longer allows working from home.

    Advice to Management

    Allow more schedule flexibility, possibly making up time or 4 - 10 he shifts. Your employees have families / appointments so flexible schedules allow for work family balance without using all your PTO. Allow working from home options for all employees again, it will increase morale.

  8. "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accredo Health full-time

    Pros

    Get to work from home and get great OT and benefits are good

    Cons

    Moving up the ladder seems impossible, pay could be bettwr


  9. Helpful (1)

    "i hate it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Advocate in Nashville, TN
    Current Employee - Patient Care Advocate in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Accredo Health full-time (More than a year)

    Pros

    the money is only good, easy to change your schedule as long as you don't work Saturdays, off every holiday

    Cons

    the money is only good if you do overtime every single day and have someone else helping you keep your bills paid. the manager suck, and one of them makes this snorting sound everyday that makes me hate coming to work and makes me hate my job. he never knows anything, can never answer the questions and if he does he gives you the wrong answer.

    Advice to Management

    stop being so shady and do your job better


  10. Helpful (2)

    "Don't bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Accredo Health full-time

    Pros

    Nothing good about that hell hole

    Cons

    Too many to list about that hell hole

    Advice to Management

    Go back to Cura scripts policies


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