Accredo Health Reviews | Glassdoor
Accredo Health Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Accredo Health Reviews

    Updated September 19, 2017
    173 reviews

    Filter

    Filter

    Full-timePart-time
    2.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Accredo Health President and CEO Tim Wentworth
    Tim Wentworth
    12 Ratings

    173 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • Get to work from home and get great OT and benefits are good (in 24 reviews)

    • Pay is good compared to other companies (in 7 reviews)

    Cons

    • Since express scripts bought out Accredo it is nothing more than a business (in 8 reviews)

    • Many of the customer service reps lack knowledge and empathy and are made to act like robots with no personality of their own (in 5 reviews)

    More Pros and Cons

    1. "PT Access Rep"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Positive Outlook
      No opinion of CEO

      I have been working at Accredo Health full-time

      Pros

      personal time off. Coworker experience

      Cons

      Micro managed
      Not enough paid extended holidays

      Advice to Management

      Listen and implement change and correction to reasonable employee concerns

    2. "Customer customer"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Accredo Health full-time

      Pros

      Fed you a lot

      Cons

      Mandatory OT was endless even though in interview I was told they never had OT!

      3. Join the Accredo Health team
      See Our Latest Jobs

    3. "Mostly Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Pharmacy Technician in Warrendale, PA
      Current Employee - Pharmacy Technician in Warrendale, PA
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Accredo Health full-time (More than a year)

      Pros

      Diverse, great for people who like to work independently, good working environment for millenials who prefer communicating via email/IM, management is open to new ideas. Great benefits and casual dress is a plus.

      Cons

      I feel like I'll never move up here. Opportunities for promotions don't come up frequently.

    4. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Accredo Health full-time

      Pros

      Room for growth
      Friendly staff
      Great benefits

      Cons

      Hours were only 9-6 which doesn't work when you have a child in daycare

    5. Helpful (2)

      "Job or career?"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Accredo Health full-time

      Pros

      If you only want a job!

      Cons

      No development, lack of visible leadership, one sided coaching, no sense of urgency.

      Advice to Management

      View your role from a holistic paradigm, not just from view of investors.

    6. "Amazing company, but sassy supervisors"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Patient Care Advocate in Memphis, TN
      Former Employee - Patient Care Advocate in Memphis, TN
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Accredo Health full-time (More than 3 years)

      Pros

      Almost everything about working at Accredo was amazing, the people I worked with were awesome and the work was pretty easy once you learned it, very laid back job.

      Cons

      Sassy supervisors, who do not understand that we were all a team.

      Advice to Management

      The supervisors should know and understand that they are not above the regular employees and that we are all a team.

    7. Helpful (4)

      "Patient Access Rep"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Warrendale, PA
      Current Employee - Anonymous Employee in Warrendale, PA
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I have been working at Accredo Health full-time (More than 8 years)

      Pros

      Pay, causal dress code, health benefits

      Cons

      Highly stressful working environment.
       Company no longer offers quarterly bonuses, stopped once they became part of Express Scripts. Only provides on the job training, that consists of sitting with other reps who do not have training experience. No longer allows working from home.

      Advice to Management

      Allow more schedule flexibility, possibly making up time or 4 - 10 he shifts. Your employees have families / appointments so flexible schedules allow for work family balance without using all your PTO. Allow working from home options for all employees again, it will increase morale.

    8. "Eh"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Accredo Health full-time

      Pros

      Get to work from home and get great OT and benefits are good

      Cons

      Moving up the ladder seems impossible, pay could be bettwr

    9. Helpful (1)

      "i hate it"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Patient Care Advocate in Nashville, TN
      Current Employee - Patient Care Advocate in Nashville, TN
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Accredo Health full-time (More than a year)

      Pros

      the money is only good, easy to change your schedule as long as you don't work Saturdays, off every holiday

      Cons

      the money is only good if you do overtime every single day and have someone else helping you keep your bills paid. the manager suck, and one of them makes this snorting sound everyday that makes me hate coming to work and makes me hate my job. he never knows anything, can never answer the questions and if he does he gives you the wrong answer.

      Advice to Management

      stop being so shady and do your job better

    10. Helpful (2)

      "Don't bother"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Accredo Health full-time

      Pros

      Nothing good about that hell hole

      Cons

      Too many to list about that hell hole

      Advice to Management

      Go back to Cura scripts policies

    Showing 173 of 178 reviews
    Reset Filters