Filter
Filter
"Fantastic Supervisors, Cutting edge therapies, work from home opportunity" (in 25 reviews)
"Good benefits and you can work as much overtime as you like" (in 14 reviews)
"Morale is very low and no one seems to care" (in 8 reviews)
"Call center requirements make it nearly impossible to provide excellent customer service" (in 6 reviews)
I worked at Accredo Health full-time
Pros
Great people and great to help others
Cons
None that I can recall
I have been working at Accredo Health full-time
Pros
Full time benefits, Paid Holidays
Cons
Back to back to back calls, fixed schedule, short breaks, mandatory OT, bad training, low pay considering the work you have to do,
I worked at Accredo Health full-time
Pros
Getting to research information keeps the day active and fast. Some of the trainers were effective in how they taught info.
Cons
Training on the computers could have been much better. Designing a system that's more user-friendly could help future employees do their job more effectively. Basically there should have been better computer system set up for trainees.
Advice to Management
Need more user -friendly UX and UI design. Make sure you create enough fake accounts on your system that walks trainees through multiple scenarios that employees can go over.
I have been working at Accredo Health full-time (More than 5 years)
Pros
Very flexible and relaxed environment, it is very easy to move up in the company.
Cons
Pay is on the lower end compared to other companies
I worked at Accredo Health full-time
Pros
The pay was good and benefits were good
Cons
Short staff for answering phone calls
I worked at Accredo Health full-time (More than 3 years)
Pros
Health benefits are reasonable and company involvement with social and community support is admirable .
Cons
Call center requirements make it nearly impossible to provide excellent customer service . Paid time off is not readly available. Everyones experience is not the same just sharing mine.
I worked at Accredo Health full-time
Pros
It was close to my apartment
Cons
Your work schedule is complete garbage - 11:30 AM - 8:00 PM on Monday - Wednesday, and 12:30 PM - 9:00 PM on Thursday and Friday. Management is absolutely clueless, which results in mandatory overtime to help clean up their mess - especially before and after holidays, you can get written up and or fired because of their 20 year outdated J-Phone system which frequently switches you out of break or lunch and into "default" on a whim, their entire operating system is 14 years out of date and frequently crashes or runs slower than molasses in winter. Also, you can forget about seniority meaning anything due to the aforementioned ineptitude of management, because a new hire just out of training will get moved to a better schedule, position or pay rate over you if they're popular.
Advice to Management
Go to an ACTUAL Pharmacy and learn how it's SUPPOSED to work!
Helpful (1)
I worked at Accredo Health part-time
Pros
Everything is great at this company
Cons
Nothing is bad with this company
I have been working at Accredo Health full-time (More than a year)
Pros
Good benefits and you can work as much overtime as you like
Cons
To much micromanagement depending on the supervisor
Advice to Management
To much micromanagement
I have been working at Accredo Health full-time
Pros
Very good work environment, with positive staff.
Cons
They hire from the outside too often.
This will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?
Accredo Health Response
seconds ago
Edit • Delete