Accredo Health "express scripts" Reviews | Glassdoor

Accredo Health Employee Reviews about "express scripts"

Updated 7 Jan 2018

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3.2
61%
Recommend to a Friend
80%
Approve of CEO
Accredo Health CEO Tim Wentworth
Tim Wentworth
35 Ratings
Pros
  • "Fantastic Supervisors, Cutting edge therapies, work from home opportunity(in 27 reviews)

  • "Good benefits, good work hours, growth opportunity(in 14 reviews)

Cons
  • "Morale is very low and no one seems to care(in 9 reviews)

  • "Since express scripts bought out Accredo it is nothing more than a business(in 8 reviews)

More Pros and Cons

Reviews about "express scripts"

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  1. "Prior Authorization Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Prior Authorization Representative in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accredo Health for more than a year

    Pros

    Over 7 years of exceptional healthcare experience with Express Scripts, one America's leading pharmaceutical organizations.

    Cons

    Would like to see more room for growth and leadership opportunities.

    Accredo Health2016-05-12
  2. Helpful (4)

    "High turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Patient Account Representative in Warrendale, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Accredo Health full-time for more than 3 years

    Pros

    Benefits are good, but since the company is apart of Express Scripts, so the pharmacy benefits are with them and there is no discount it is expensive.

    Cons

    Supervisors only care about the numbers, company is focused quantity not quality

    Advice to Management

    Try to see the needs of the workers without reprimand. Happy employees make for a more productive environment.

    Accredo Health2018-01-08
  3. Helpful (7)

    "Patient Access Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Warrendale, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Accredo Health full-time for more than 8 years

    Pros

    Pay, causal dress code, health benefits

    Cons

    Highly stressful working environment. Company no longer offers quarterly bonuses, stopped once they became part of Express Scripts. Only provides on the job training, that consists of sitting with other reps who do not have training experience. No longer allows working from home.

    Advice to Management

    Allow more schedule flexibility, possibly making up time or 4 - 10 he shifts. Your employees have families / appointments so flexible schedules allow for work family balance without using all your PTO. Allow working from home options for all employees again, it will increase morale.

    Accredo Health2017-07-17
  4. Helpful (3)

    "Company lacks consideration for employees."

    StarStarStarStarStar
    Infusion Nurse in Greensboro, NC

    I worked at Accredo Health for more than 8 years

    Pros

    Patient population, pay, and company vehicle.

    Cons

    Accredo was bought out by Express Scripts a few years ago and hasn't been the same since. It is now purely business driven and not patient focused at all. All that's cared about is proper documentation with a ridiculously obsolete charting system. Think long and hard before taking a position with this company.

    Accredo Health2016-10-03
  5. Helpful (1)

    "downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Clinician in New York, NY
    Doesn't Recommend

    I worked at Accredo Health for more than 5 years

    Pros

    good reasonable benefits including dental and vision very nice matching 401k decent accruing pto

    Cons

    Since express scripts bought out Accredo it is nothing more than a business They used to care about the patient

    Accredo Health2016-06-15
  6. Helpful (2)

    "Great overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Westerville, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Accredo Health for less than a year

    Pros

    Great people, great culture and great benefits. Management has been trying very hard to renew their tarnished Express Scripts reputation and are actually succeeding. Great levels of communication across all departments in order to achieve the company's first priority, the patient. There's also projected to be a great possibility for advancement opportunities next year.

    Cons

    Unsure of a lot of their decisions in regards to promoting employee's.....Raises are yearly and quite low and not really align with one's performance. You could work twice as hard and achieve twice the performance level as a colleague yet receive half the amount they received for a raise. Repercussions for attendance, tardiness, etc. is somewhat selective in terms of who will receive enforcement regarding it.

    Accredo Health2015-12-19
  7. Helpful (3)

    ".Good employer, but pay is not much better than parent company, Express Scripts."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Indianapolis, IN
    Recommends
    Positive Outlook

    I have been working at Accredo Health full-time for less than a year

    Pros

    Excellent work environment, flexibility as far as scheduling time-off, no points for tardiness or abscenses,; laid back atmosphere relative to its parent company, Express Scripts. Very pleasant work environment: not harried.

    Cons

    Pay is set by its parent company: Express Scripts. It is not much. Similar to what other pharmacies pay, yet we work in a specialty pharmacy which brings in a lot of money.

    Advice to Management

    Ask the rank and file when it comes to process improvement. long-term employees complain about not ever being solicited for suggestions; or if suggestions are given, they are ignored.

    Accredo Health2015-10-21
  8. "I have been working at Express Scripts full-time (3 years)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Researcher Analyst/Team Administrator in Altamonte Springs, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Accredo Health full-time for more than 3 years

    Pros

    The flexibility for all Express Scripts employees is great. Career advancement opportunities are plentiful. The paid-time-off package is second to none.

    Cons

    Most people who do not enjoy working for Express Scripts site workload as their complaints. Express Scripts is a demanding fast-paced place to work. That is not a negative trait.

    Advice to Management

    Allow flexibility for those perusing a college education to all departments.Stay consistent on morale boosting initiatives. Follow through on promises to improve the environment.

    Accredo Health2015-08-24
  9. Helpful (4)

    "You may wanna think twice about working here!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Certified Pharmacy Technician in Memphis, TN
    Doesn't Recommend

    I worked at Accredo Health full-time

    Pros

    Helping patients, helping patients, & helping patients!!!

    Cons

    Management is terrible, they work very hard at knit picking, no real team work. I never worked at a company on where we were not allowed to help one another if we knew what to do. Favortism, favortism, favortism!! They are so quick to point out your faults but don't give a solution on how to rectify the issue. This company micromanage so much it's utterly ridiculous. Since Accredo has merged with Express Scripts... their morales, values, & expectations of most patients has declined tremendously. I worked there in 2007-2009 when Accredo was merged with Medco and the company was much better then. Accredo has always been unorganized but its terrible now. I'm disappointed in how the company operates. Express Scripts ripped valuable teams apart and thought it would work but they got a rude awakening when it didnt and now they are trying to put it back like it was before. This company needs someone with good common sense to operate it. Its a shame when you can't voice your opinion to management or go to a member of management when you have a problem with another member of management when they all are friends. You are fighting a losing battle. They will lie to you in your face, talk about you behind your back. This hasn't happened to me but it has with a former co-worker. This place lacks professionalism.

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    Advice to Management

    Listen to the people who you supervise. Stop riding people backs so hard because you run good workers away. Stop trying to find the bad in people or just because you don't like a particular person stop trying to get them fired. Please say thank you team for a job well done every once in a while instead of negative feedback to the whole team all the time.

    Accredo Health2015-07-20
  10. "Unstable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Memphis, TN

    I worked at Accredo Health

    Pros

    There were no pros after Express Scripts took over. There were and continue to be massive layoffs at the Memphis campus. This place is best suitable for call center reps, not working professionals. A paycheck is pretty much the only pro if you were hired under Medco and not ES

    Cons

    Better as Accredo before the Medco merger and Express Scripts acquisition. There was no job security after Express Scripts took over. Very Stressful and went home with a migraine almost every day.

    Advice to Management

    Be honest with employees about their job security. Give them the options to look elsewhere and not be blindsided by termination.

    Accredo Health2015-06-23
Found 12 reviews