Accretive Health Reviews | Glassdoor

Accretive Health Reviews

Updated October 12, 2017
89 reviews

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2.0
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Joseph Flanagan
7 Ratings

89 Employee Reviews

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Pros
  • Amazing work-life balance in the Finance team (in 19 reviews)

  • It was great to have the ability to work from home or the office (in 9 reviews)

Cons
  • Long hours, no real work/life balance (in 17 reviews)

  • We had to work long hours to keep up with the high call volume (in 20 reviews)

More Pros and Cons

  1. "Not awful, but not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PFS in Southfield, MI
    Former Employee - PFS in Southfield, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Accretive Health full-time (More than a year)

    Pros

    Getting a paycheck every 2 weeks.

    Cons

    Unable to connect with Management

    Advice to Management

    Treat your staff like human beings. Not something beneath you!


  2. "Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Accretive Health full-time

    Pros

    Great location, smart people to work with.

    Cons

    Company started off-boarding more clients than on-boarding.

    Advice to Management

    Hire more client relationship managers.

  3. "IT Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Customer Service in Chicago, IL
    Former Contractor - Customer Service in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Accretive Health as a contractor (More than a year)

    Pros

    Great location. Younger team members. Company seems to be looking to improve morale with outings and team building.

    Cons

    Lots of tool outages. High turnover. Frequent reorgs. Unpredictable day-day.

    Advice to Management

    Provide stability in the environment.


  4. Helpful (1)

    "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Accretive Health full-time

    Pros

    Great people who are very knowledgeable being pulled in 10 directions.

    Cons

    The inmates are running the asylum. No clear direction which leans to failure. Projects get started without clear proesses and outcomes identified. Piecemeal projects are the norm.

    Advice to Management

    Step back and assess processes before jumping in the abyss. Client issues have been there for a long time. Clients don't want our help or are receptive because of continuing errors made by several groups.


  5. "I do not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Accretive Health full-time (Less than a year)

    Pros

    The pay was above average

    Cons

    The assignment lasted just a over a year after I started. We were told we had to either apply to the client who paid a lot less, or move to a different part of the country for another assignment when we were under the impression the engagement would last a few years. Most people ended up finding new jobs.

    Advice to Management

    Don't hire people unless the company and engagements are in good standing and there is job security for those you recently hired!!


  6. Helpful (5)

    "Bad core values resulted in layoffs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Architect in Chicago, IL
    Former Employee - Solutions Architect in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Accretive Health full-time (More than a year)

    Pros

    Competitive pay and benefits, except 401k is between one-and-two percent matching for managers, and none at all for Directors and above! Great culture. People are very thoughtful, welcoming, and collaborate often on projects. Project material and scope is very interesting. Great work-life balance, intended for people with families. Work-from-home anytime, and very flexible work schedule. Location couldn't be any better - downtown Chicago!

    Cons

    Fragmented software process(Scrum). Low-quality software(manually tested, if anything) that usually doesn't scale, non-maintainable, and at risk for bugs in prod. Dev team(India) usually produces low-quality deliverables and is adverse to learning new technology. Most IT folks don't want to take accountability and shrug problems away. Projects are usually over-budget, and delivered outside of the planned timeline. Priorities shift too often, with staff resources shifting project-to-project. This company does a lot of talking, but not much doing. This company doesn't care much about quality, just hitting deadlines with something that appears to work. Dev team in India isn't allowed to stay past 5pm, use only desktops, and it could take a month to approve an installation. In general, this company is not competitive in the market, strongly due to its weak IT, and inability to motivate improvement internally.

    Advice to Management

    Revisit your core values. Retain strong candidates rather than outsourcing all the work to India to save money and compromise on quality.


  7. Helpful (4)

    "I Should Have Listened..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PAs in Chicago, IL
    Current Employee - PAs in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Accretive Health full-time (Less than a year)

    Pros

    Decent Vacation
    Work Remotely
    EHR Experience
    Revenue Cycle Management Experience

    Cons

    Low Pay
    Management
    HR
    Lack of Transparency
    Team Engagement
    Inefficient Technology

    Advice to Management

    Talk to/engage your frontline...

  8. Helpful (2)

    "Pas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Illinois in Chicago, IL
    Current Employee - Illinois in Chicago, IL
    Doesn't Recommend

    I have been working at Accretive Health full-time

    Pros

    It's a decent paying job that allow you to work from home.

    Cons

    There is no opportunity to advance. Management play by their own rules when it benefits them. They don't follow the company policy. Try to deny your vacation even if you request way ahead of time. The immediate manager does not know the job of their employees, so cannot use as a resource if a question arises.

    Advice to Management

    Please learn your employees' roles so you can help if they have questions or run into any issues.


  9. "Operations Lead"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun work team, entry level friendly

    Cons

    Low work/life balance, low pay, tight deadlines


  10. Helpful (3)

    "Patient Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Accretive Health full-time

    Pros

    Great staff to work with.

    Cons

    The pay here is awful. People who have been there 20 plus years might be making $13.00, everyone else expect $11. No organization. Learn how to do everything yourself, which this is not a job that you should just wing. All other departments look down on you and are rude. I tried really hard to always be positive, but when everyone wants to quit it gets hard.

    Advice to Management

    Their hands are tied so there is not much they can do. Corporate; however, should have a competitive salary and better training. Realize that when people keep quitting, after a couple months, that something is wrong.


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